2 of 2 Remote/Hybrid 2nd Line Service Desk Analyst Jobs in the UK excluding London

IT Service Desk Analyst — 1st/2nd Line Support (Hybrid UK)

Location
Manchester, England, United Kingdom
role sits within Canopius' Service Desk team and provides Level 1 and 2 IT support across Canopius offices in the UK, with … core hours 08:00–18:00 and some weekend work. The Service Desk Analyst will handle 1st/2nd line requests, log tickets accurately, and maintain ownership from issue intake to resolution in a hybrid Manchester-based setup. You will support ...

Service Desk Analyst — Hybrid 1st/2nd Line Support

Location
Cheltenham, England, United Kingdom
Vistry Group is seeking a Service Desk Analyst to join our Cheltenham team. You will provide first-line and second-line IT support, resolving incidents on the initial call where possible and escalating others to the appropriate teams. The role … offers agile working arrangements and a chance to contribute to a busy service desk while delivering excellent customer service. We value integrity, care and quality in our people. #J-18808-Ljbffr ...