Senior Manager, Customer Success Engineering
- Location
- Manchester, England, United Kingdom
customer‐facing technical experience in enterprise IT, SaaS, data protection, backup and recovery, cloud, infrastructure, technical consulting, pre‐sales engineering, technical account management, solutions architecture, or related fields. Three or more years ofpeopleleadership experience managing technical professionals, customer success engineers, technical account managers, solutions engineers, or similar roles. … Proven ability to lead managers or technical teams through ambiguity, shifting priorities, and complex customer situations. Strong understanding of Veeam solutions or comparable data protection, backup, recovery, cyber resilience, and enterprise infrastructure technologies. Experience building and scaling customer success practices, including onboarding, success planning, adoption motions, health scoring, executive ...