2nd Line Remote Support Engineer
- Hiring Organisation
- Inventive Search
- Location
- Leeds, West Yorkshire, United Kingdom
network environments Manage and resolve incidents and service requests in line with SLAs Troubleshoot complex technical issues and escalations Support Office 365 and Azure environments Work closely with internal teams and escalate where required Contribute to continuous improvement and technical documentation ✅ Key Skills & Experience Experience in a 2nd line … support role within an IT services environment Strong knowledge of Microsoft technologies (Office 365, Azure) Solid understanding of infrastructure (servers, networking, virtualisation, security) Excellent communication and customer service skills Ability to prioritise and manage workloads effectively 🌟 What’s on Offer Hybrid working (Basildon-based) Exposure to a wide range ...