3 of 3 Remote CRM Analyst Jobs in the UK excluding London

for your career. Softcat are embarking on a multi-year Sales system replacement programme on Dynamics 365 platform. We require a Business Systems Analyst to take responsibility for gathering, analysing, documenting, and managing business requirements through the full lifecycle of programme, from initial scoping through to detailed requirements … with various stakeholders, including business users, IT teams, and third-party partners. Excellent communication, collaboration, and analytical skills are essential for this role. As CRM Business Systems Analyst, you'll be responsible for: Requirement Gathering: Collaborate with business stakeholders to elicit and document their Sales/CRM … with business objectives. Stakeholder Management: Act as a liaison between business stakeholders and technical team. We'd love you to have Experience working on CRM/ERP programmes. Knowledge and experience of Customer Management. Experience with delivering large, platform solutions potentially with a partner/system integrator. Excellent communication More ❯

The role sits within the Customer Management team within the wider Marketing team. The role will support with the development of a customer centric CRM programme using data to determine who, when, how and what communications are sent to individual customers. Utilising the capability unlocked by the Zeta Marketing … programme. Day to Day Responsibilities Analyse and provide recommendations to optimise value and marketing spend ROI through the targeting, offer and contact strategy of CRM & FS Marketing activity. Maintain reporting on existing campaign activity and work with relevant teams to ensure data inputs are made into the appropriate systems … methodology for tests that ensures results can be measured accurately and confidently to inform future strategy decisions. Support with the development of one Programmatic CRM solution which incorporates all CRM activity into one optimised and measurable programme. Work with Data Science to utilise advanced analytical tools, e.g. segmentation More ❯

times per week Contract Length – December 2025 Pay Rate – £650/day via umbrella The role As a Business Analyst in our CRM team, you will play an essential role in owning and shaping the BA activities (managing stakeholders and their requests, understanding problems, conducting analysis to … clarify needs & refining stories) and being the conduit and translator between our sales, service & marketing stakeholders and our multi-disciplinary team. About the CRM team The CRM team supports multiple commercial teams across the Client brands in their mission to grow our customer base and provide the best … business requirements into clear, actionable stories for the technical team. ● Facilitate workshops and discussions to align priorities and outcomes. ● Lead business analysis efforts for CRM projects, ensuring alignment with organisational and department strategy. ● Support other BAs on the team by coordinating efforts and sharing best practices. This role could More ❯