1 to 25 of 54 Remote/Hybrid Case Management Jobs in the UK excluding London

Case Management System Developer £35,000 to £50,000 basic salary per annum plus benefits including hybrid working, flexible hours, 25 days holiday, option to buy or sell holiday, Medicash, discretionary bonus, excellent training and development opportunities, and more. Our client, a leading UK law firm recognised … best companies to work for in the country, is looking for a Case Management System Developer to join its technology team on a permanent basis. This is a great opportunity for a Case Management System Developer with experience developing, configuring or enhancing legal case management ...

Engagement Platform is the engine room of how Skipton understands, supports and communicates with its members. Powering Dynamics 365, Power Platform solutions, marketing automation, case management and workflow tooling, CEP is the central nervous system that ensures colleagues have the insight, context and capability to deliver human, meaningful … bring that learning to CEP. You’ll ensure the platform is governed with clear contracts, versioned boundaries and consistent standards for performance, scalability, access management and compliance. Working closely with Security, Architecture, Data, Engineering, Operational Risk and Finance, you’ll steer technology adoption, oversee major licensing decisions, manage budgets ...

solution design through to build, testing, deployment and ongoing optimisation. Essential Skills & Experience: * Minimum 2-5 years' experience designing, developing, configuring and delivering legal case management solutions. * Strong experience with Clio Operate (formerly ShareDo) * Experience developing and implementing workflow-driven business solutions. * Strong understanding of legal services, case management processes and law firm operations. * Experience working with integrations with other legal applications * Knowledge of APIs, data mappings, integration triggers and system dependencies. * Interest in AI, automation and the application of emerging technologies within legal workflows * Strong analytical, troubleshooting and problem-solving skills. * Excellent stakeholder management ...

Reporting to the Chief Technology Officer, the PS Head of IT will lead a talented team responsible for IT operations, service delivery and project management, ensuring colleagues have access to secure, reliable and high-performing technology services. You'll also play a key role in driving operational excellence, managing … shape the organisation's future technology roadmap. What You'll Be Doing Lead and develop a high-performing IT operations, service delivery and project management team. Ensure the delivery of secure, reliable and customer-focused IT services. Oversee service desk operations, incident management and technology support. Drive cyber ...

Complaints & Data Protection Case Coordinator | Immediate Start Available Are you highly organised, detail-oriented, and passionate about delivering excellent customer service while ensuring compliance with data protection regulations? We are urgently recruiting for a Complaints & Data Protection Case Coordinator to join a friendly and supportive Business Support & Compliance … they can genuinely make an impact. You will be responsible for managing Complaints and Subject Access Requests (SARs) from start to finish, ensuring each case is handled accurately, professionally, and in line with strict legal and regulatory requirements. Key Details Job Title: Complaints & Data Protection Case Coordinator Contract ...

scale acquisition At GXO, we're looking for an experienced HR Support Desk Manager to lead our People Services Support function, overseeing colleague support, case management and onboarding services. This is a unique opportunity to bring together ways of working, systems and processes across two organisations , creating … track record of improving service performance, customer experience and operational efficiency , ideally through periods of change or growth Strong knowledge of HR operations, case management and employee relations , with experience of HR systems and service management platforms Excellent stakeholder management, communication and coaching skills , with ...

Case Management System Developer £35,000 to £50,000 basic salary per annum plus benefits including hybrid working, flexible hours, 25 days holiday, option to buy or sell holiday, Medicash, discretionary bonus, excellent training and development opportunities, and more. Our client, a leading UK law firm recognised … best companies to work for in the country, is looking for a Case Manageme click apply for full job details ...

removals, fleet and portal administration, customer self serve and reactive issue resolution. As routine activity moves to digital self serve, the role focuses on case ownership, exception handling, customer guidance and timely resolution. Hours: 37.5 hours per week, Monday to Friday. Location: This is a hybrid role – two office … fleet accounts and 10,000 to 25,000 vehicles with Lightfoot products fitted. Maintain the overall ‘health’ of each fleet, including portal management, fleet setup changes and support administration, acting as a key contact for each account. SIRs Communicate proactively and reactively with customers using Salesforce, telephone and email ...

preference. A key part of the engagement will be delivering a prioritised transformation roadmap, mobilising high-value quick wins, and providing a robust business case for future investment. Key Responsibilities Analyse customer service operations and performance data to establish a credible baseline. Review customer journeys, case management … Essential Experience Proven experience delivering customer service or contact centre transformation programmes. Strong understanding of customer service metrics including AHT, FCR, SLA performance, backlog management, deflection and containment. Experience taking transformation initiatives from discovery through to implementation. Working knowledge of Salesforce Service Cloud, including case management, Omni ...

second-line IT support via telephone, email, remote access and face-to-face assistance • Logging, categorising and prioritising incidents within the IT service management system • Troubleshooting hardware, software, access and connectivity issues • Supporting Windows desktops, laptops, mobile devices, printers and peripherals • Setting up, configuring and deploying laptops, smartphones, tablets … including Outlook, Teams, OneDrive and SharePoint • Working with Microsoft Entra ID/Active Directory, Exchange and Intune • Supporting file-sharing solutions, MFA tools, case management systems and email security platforms • Escalating complex technical issues to internal specialists or third-party suppliers • Providing on-site IT support across ...

Trainer will have: Good knowledge of Microsoft 365 Broad technical understanding of Legal IT software systems and services including time recording and document management systems, Intapp, 3E, MatterSphere, iManage etc would be a bonus This role involves developing and delivering training programs to enhance staff skills and understanding … training programs. From a Training perspective, this includes new joiner induction training and existing user training to improve skills. Systems include: M365 Practice/Case Management systems Time recording systems: Intapp Time Digital dictation: BigHand Document management system: iManage The role: Providing effective IT Training courses ...

fraud Screening of accountholders and payment counter parties Driving financial crime operational efficiencies with a new tool to give a 360-accountholder view and case management processes. Addressing regulatory reporting and audit demands on time Paytech issue products for its agents under Paytech's own e-money licence … have their own e-money/banking licence. This is an opportunity to be part of a fast-moving environment where key objectives include: Management of the Compliance domain where PPS is undergoing a business transformation in terms of: Transaction monitoring for fraud prevention and AML Screening of accountholders ...

systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending … FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

service-level objectives. Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues. Mentor junior engineers and specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including … SharePoint, Dynamics, or similar platforms. Ability to solve moderately complex application-related issues and contribute to secure, scalable solutions. Understanding of application lifecycle management, integration patterns, and secure-by-design principles. Strong communication and collaboration skills across engineering and business teams. A proactive mindset with a passion for continuous ...

technology within the Division. Your day to day responsibilities will include: Technology Integration: Assist lawyers in utilising technology to streamline their workflows, including document management systems, case management software, artificial intelligence, and process automation tools. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance … Interaction: Spend the majority of time working directly with lawyers to understand their challenges and provide tailored process and technological solutions. Project and Change Management: Manage process and technology-related change within legal teams, working in an agile way, to ensure timely delivery of value to legal teams. Lead ...

Life Insurance, generous holiday entitlement, Health and wellbeing programme, health cash plans + dozens more. Potential bonus Experience: Workflow Automation & Development e.g. finance, practice management and case management systems Microsoft Power Automate, Logic Apps, or similar Business Process Analysis APIs, connectors, web services, or middleware technologies Microsoft … inform us if you require any reasonable adjustment at any stage of the application process. Key words; Power Platform Developer, Low-Code Developer, Developer. Case Management. Lincoln, Grimsby, Scunthorpe, Hull, York, Leeds, Louth, Immingham, Doncaster, Newark, Mansfield, Pocklington, Driffield, Sleaford, Gainsborough, Goole, Hessle, Selby, Erin Associates Ltd is acting ...

Life Insurance, generous holiday entitlement, Health and wellbeing programme, health cash plans + dozens more. Potential bonus Experience: Workflow Automation & Development e.g. finance, practice management and case management systems Microsoft Power Automate, Logic Apps, or similar Business Process Analysis APIs, connectors, web services, or middleware technologies Microsoft … inform us if you require any reasonable adjustment at any stage of the application process. Key words; Power Platform Developer, Low-Code Developer, Developer. Case Management. Lincoln, Grimsby, Scunthorpe, Hull, York, Leeds, Louth, Immingham, Doncaster, Newark, Mansfield, Pocklington, Driffield, Sleaford, Gainsborough, Goole, Hessle, Selby, Erin Associates Ltd is acting ...

Life Insurance, generous holiday entitlement, Health and wellbeing programme, health cash plans + dozens more. Potential bonus Experience: Workflow Automation & Development e.g. finance, practice management and case management systems Microsoft Power Automate, Logic Apps, or similar Business Process Analysis APIs, connectors, web services, or middleware technologies Microsoft … inform us if you require any reasonable adjustment at any stage of the application process. Key words; Power Platform Developer, Low-Code Developer, Developer. Case Management. Lincoln, Grimsby, Scunthorpe, Hull, York, Leeds, Louth, Immingham, Doncaster, Newark, Mansfield, Pocklington, Driffield, Sleaford, Gainsborough, Goole, Hessle, Selby, Erin Associates Ltd is acting ...

with product visions, strategies and roadmaps. We have invested heavily in Microsoft Dynamics 365 and continue to expand our digital capabilities by extending our case management functionality and implementing Field Service. As part of our digital channel shift strategy, we recently launched a new Resident Portal through Plentific … utilise 8x8 to support our contact management capabilities. We have already adopted AI-powered features within these platforms and are keen to further explore and expand the use of AI to enhance both resident experience and operational efficiency. What we're looking for We are looking for someone ...

support the business system administration of our Integrated People Solution. This role is crucial in ensuring the system supports both adults and children's case management, education management, financials, integrations, and various portals effectively. Day-to-day of the role: Complete required configuration, support, maintenance, and monitoring ...

procedures to improve rigour in FSS Lead the FSS focus on key operational enablers within the transformation, with particular emphasis on Master Data Management (MDM) Work with technology and process teams to maximise the value of S/4HANA, MDM and tools such as ServiceNow Identify opportunities to improve … automation, workflow, service management and operational visibility Ensure FSS teams understand and are equipped to operate effectively within the new technology and process landscape Build strong relationships across FSS, the S/4HANA programme, and wider business stakeholders Act as a trusted partner to FSS leadership, providing insight, challenge ...

procedures to improve rigour in FSS Lead the FSS focus on key operational enablers within the transformation, with particular emphasis on Master Data Management (MDM) Work with technology and process teams to maximise the value of S/4HANA, MDM and tools such as ServiceNow Identify opportunities to improve … automation, workflow, service management and operational visibility Ensure FSS teams understand and are equipped to operate effectively within the new technology and process landscape Build strong relationships across FSS, the S/4HANA programme, and wider business stakeholders Act as a trusted partner to FSS leadership, providing insight, challenge ...

Microsoft 365, including Teams, SharePoint, Outlook and OneDrive Confidence presenting to groups and supporting individuals Excellent communication and interpersonal skills Strong organisation and time-management skills The ability to adapt training for different audiences and levels of technical confidence A patient, practical and learner-focused approach The confidence … independently and manage competing priorities Desirable Experience Experience in any of the following would be particularly advantageous: Legal IT or law firm systems Legal case management systems Document management systems Time recording or legal billing software Creating e-learning, instructional videos or digital training content Working within ...

testing. Lead post-incident reviews, including root cause analysis, lessons learned and control improvements. Provide Incident Response insight to Detection Engineering, Threat Hunting, Exposure Management and other Cyber Defence Operations capabilities. Required Skills and Experience: Demonstrable experience progressing from hands-on technical incident response into leadership, including leading incident … tailored response to a major incident. Solid grasp of CDO and Incident Response processes and experience with relevant tools such as EDR, SIEM, IR management, forensics and case management platforms."Nice To Have" Skills and Experience: BSc or higher in relevant subject (e.g Computer Forensics, digital investigation ...