Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Connex
the latest web technologies. With a perfect balance between autonomy and collaboration, you will contribute to making our application exceptionally robust. Build a system at the forefront of the conversationalAI sector. You will be heavily involved with how agents interact with their customers and will build the quality assessment side of the platform that enhances customer interaction. … success of the product You will have the opportunity to develop new parts of the system You will be collaborating closely with the Data Science team, contributing to our AI offerings You will explore a diverse range of technologies, including AWS, Linux, Docker, PostgreSQL, WebSockets, APIs You will have exposure to other technologies such as Linux, Docker, AWS, PostgreSQL … the latest web technologies. You will have previous experience developing/consuming Rest APIs You will thrive in a collaborative work environment About ConnexAI ConnexAI is an award-winning ConversationalAI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting More ❯
Staffordshire, England, United Kingdom Hybrid / WFH Options
Mango Sales Limited
Project Manager to lead the execution of transformation initiatives across IT, customer operations, and commercial support. Current priorities include: Implementation of Customer Pre-Payment Technology. Proof of Concept for Conversational Voice AI Agents. Integration of acquisitions into core SOPs and ways of working. You will be responsible for taking defined initiatives through to delivery - on time, in scope … and support teams Contact Centre leadership Field Operations and depot managers Commercial and Finance teams Subject Matter Experts and project coordinators Digital agency and platform delivery partners Telephony and ConversationalAI technology providers Other integration vendors and implementation partners Selection Criteria: - Essential: 10+ years’ experience delivering cross-functional business or IT projects in dynamic environments. Proven ability to More ❯
Knutsford, Cheshire, North West, United Kingdom Hybrid / WFH Options
Anson Mccade
AI Architect £80,000 - 94,000 GBP Hybrid WORKING Location: Manchester, North West - United Kingdom Type: Permanent Role: Lead Architect (AI/ML) Salary: £80,000 - £94,000 DOE Additional Package: 20% Bonus, Extensive Benefits Package Location: Manchester (Hybrid) Are you a Lead Architect (AI/ML) looking for your next challenge? If you thrive in driving … innovation and want to shape the future of AI-powered digital experiences, this could be your next big move. Join a high-impact team that sits at the centre of a transformation agenda - blending cutting-edge AI/ML technologies with large-scale customer solutions in a vibrant and fast-paced environment. This isn't just another technical … role - it's an opportunity to take ownership as a Lead Architect (AI/ML) in a strategic function. You'll be influencing product roadmaps, guiding engineering teams, and shaping how millions of customers interact with digital services through conversational AI. What you'll be doing: Lead the design and development of scalable, secure AI-powered solutions More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Speechmatics Limited
on cutting-edge Research & Development. As innovators in speech technology, our mission is to Understand Every Voice-a vision that has propelled us to be world leaders of Voice AI, with STT, TTS, and Flow; our brand new ConversationalAI platform. Fuelled by innovation, inclusivity, and a passion for making a global impact through world-leading Speech … AI, we're looking for an experienced Machine Learning Engineer to accelerate our efforts towards exceptional speech solutions. Our Modelling Team trains diverse models, including large self-supervised ones, supporting Speechmatics towards being the most accurate speech recognition system globally. It also ensures their deployment into production, working with the latest developments in ML, but also with the best … to improve the efficiency, effectiveness, and best practices across all of our machine learning teams. Set a forward-thinking vision for Speechmatics' business as a world leader in Voice AI; with your passion and understanding of the latest machine learning developments, you will influence our product and technical direction. Grow the engineers around you through mentorship and support, ensuring More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Speechmatics Limited
to cutting-edge Research & Development. As innovators in speech technology, our mission is to Understand Every Voice-a vision that has propelled us to be world leaders of Voice AI, consisting of STT, TTS, and Flow; our brand new ConversationalAI platform. Fuelled by innovation, inclusivity, and a passion for making a global impact through world-leading … Speech AI, we're looking for an experienced Machine Learning Engineer to accelerate our efforts towards exceptional speech solutions. Our Modelling Team trains diverse models, including large self-supervised ones, supporting Speechmatics towards being the most accurate speech recognition system globally. It also ensures their deployment into production, working with the latest developments in ML, but also with the … consider your application. We are always open to conversations and look forward to hearing from you. Who we are: Speechmatics is the leading expert in Speech Intelligence, and uses AI and Machine Learning to unlock business value in human speech worldwide. We work with an amazing mix of global companies, and our technology can integrate into our customers stack More ❯
and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversationalAI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversationalAI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversationalAI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversationalAI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversationalAI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and More ❯
and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversationalAI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversationalAI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversationalAI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and More ❯