11 of 11 Remote Customer Insight Analyst Jobs in the UK excluding London

machine learning and GenAI. Join us at an exciting time and be part of a team that is driving meaningful change for our customers, colleagues, and shareholders. As an Insight Analyst, you’ll be at the forefront of delivering detailed customer and product insights that drive strategic business decisions. Your role will involve using advanced mathematical and … analytical methods to solve complex business problems and enhance decision-making processes. You’ll collaborate closely with various business units to provide a deep understanding of customer behaviour, risk, and value, ultimately contributing to the profitable management of customers through improved acquisition, retention, cost to serve, and effective cross-sell/upsell strategies. Deliver customer analysis to support … business decision-making and tactical delivery. Provide analytical input for developing customer strategy, marketing strategy, and product development. Utilise data analysis techniques and tools to deliver actionable customer intelligence efficiently. Collaborate with business units to provide a comprehensive understanding of the customer base and quantify commercial opportunities. Utilise statistical models to understand customer risk, value, and More ❯

is in our DNA , and we have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected Role Overview We're on the hunt for a highly experienced and strategic Customer Touchpoint Insight Analyst to lead our customer experience (CX) initiatives across multiple channels and group Operating Companies (OPCOS). This role is all about transforming how … our customers interact with us by using data-driven insights. Think Voice of the Customer (VoC), Cost of Poor Quality (CoPQ), Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) – you'll be diving deep into these metrics to understand customer behaviour and their ever-evolving "critical to quality" (CTQ) needs. If you More ❯

Role: Customer Insight Analyst Location: Leeds, LS15 (with hybrid working after completion of training) Salary: £38,000 - £45,000 per annum DOE, plus up to a 10% annual bonus and extensive benefits Contract type: Permanent Employment type: Full time Working hours: Monday – Friday 37.5 hours, with core hours operating from 9.30am-4pm Do you want to work … pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We’re looking for a commercially minded analyst with strong SQL and Tableau skills, and proven experience turning data into meaningful insight for marketing, growth, or customer strategy teams. You’ll play a central role … in translating customer data into actionable marketing and commercial strategies—supporting campaign targeting, customer segmentation, and insight-driven decision-making across the business. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance More ❯

Role: Customer Insight Analyst All potential applicants are encouraged to scroll through and read the complete job description before applying. Location: Leeds, LS15 (with hybrid working after completion of training) Salary: £38,000 - £45,000 per annum DOE, plus up to a 10% annual bonus and extensive benefits Contract type: Permanent Employment type: Full time Working hours … pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We’re looking for a commercially minded analyst with strong SQL and Tableau skills, and proven experience turning data into meaningful insight for marketing, growth, or customer strategy teams. You’ll play a central role … in translating customer data into actionable marketing and commercial strategies—supporting campaign targeting, customer segmentation, and insight-driven decision-making across the business. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance More ❯

Senior Customer Insights Analyst (Viator) Join to apply for the Senior Customer Insights Analyst (Viator) role at Viator Senior Customer Insights Analyst (Viator) 2 weeks ago Be among the first 25 applicants Join to apply for the Senior Customer Insights Analyst (Viator) role at Viator Senior Customer Insights Analyst I … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as wells operational efficiencies within our Customer Service department. The … Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to More ❯

Senior Customer Insights Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore—everything from simple tours to extreme adventures—making memories that will last a lifetime has never been easier. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to … projects are delivered to the strategic needs and objectives. What you’ll bring to the team: Experience: 7+ years' experience in an analytical role (ideal backgrounds include: a similar Analyst role at a web company, ideally with experience working on Operational Analytics, a data-based consulting role, or other data strategy type positions). Education: Bachelor's Degree in More ❯

Customer Insight Analyst Location: Leeds (Hybrid - 1 day per week in office) Salary: Up to £45,000 (depending on experience) The Company A well-established digital platform with over a million active users across the UK, offering technology-led subscription services in a fast-scaling consumer market. Known for its innovation in healthcare and eCommerce, the business … has seen rapid growth in recent years and is continuing to expand its analytics capabilities. The Customer Insight Analyst will play a key role in shaping customer and marketing strategies by translating behavioural data into commercial insight. The Role This is a hands-on role focusing on customer analytics, segmentation, and marketing performance. You'll … be responsible for building dashboards, analysing behavioural trends, and guiding strategic decisions across acquisition, retention, and customer lifetime value. The role suits an analyst who's confident with SQL, data visualisation tools like Tableau, and who can bridge the gap between data and non-technical stakeholders. Key Responsibilities Deliver insight to support acquisition, retention, and growth strategies More ❯

Customer Insight Analyst – SQL, Tableau, Marketing Analytics Leeds (1 day a week onsite) | £38,000 - £45,000 + Bonus + Private Medical Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led … data insight. This is a newly created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy. You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. … to better leverage it. There’s strong backing for learning and development, and personal growth alongside the business. Experience of Interest: Strong SQL and Tableau skills for working with customer-level data Experience in a marketing, commercial or customer analytics role Strong data storytelling and stakeholder communication skills Ability to work cross-functionally and help shape internal data More ❯

Social network you want to login/join with: Customer Insight Analyst – SQL, Tableau, Marketing Analytics Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led data insight. This is a newly … created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy. You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. This isn’t just a reporting … to better leverage it. There’s strong backing for learning and development, and personal growth alongside the business. Experience of Interest: Strong SQL and Tableau skills for working with customer-level data Experience in a marketing, commercial or customer analytics role Strong data storytelling and stakeholder communication skills Ability to work cross-functionally and help shape internal data More ❯

Social network you want to login/join with: Customer Insights Analyst, leeds, west yorkshire col-narrow-left Client: Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Customer Insight Analyst – SQL, Tableau, Marketing Analytics … Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led data insight. This is a newly created position in a growing data function – giving you the chance to shape how customer data is used … across acquisition, retention, campaign targeting and wider business strategy. You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. This isn’t just a reporting role – you’ll be curating datasets, translating trends into actionable recommendations, and guiding how the business uses data to More ❯

Location United Kingdom,--Manchester Job Type Permanent Description As part of the Insight Team you will be key to enabling the business to make data-driven decisions. This is a diverse role that enables you to cover key areas of the team such as reporting & insight, automation and data management. You will effectively leverage data and tools available … to you to answer key questions and help drive discussions. Reporting & Insight Able to take raw data feeds and turn them into actionable data to be used within ad-hoc analysis & reporting stream. Proactively identify opportunities to extend reporting offering by effectively gathering requirements from the business and work with key stakeholders to formalise reporting specifications whilst understanding what … value the report will bring. Data Management Own insight team data management processes - ensuring all nightly data processes are maintained and enhanced to support business needs. Seek out opportunities to identify new valuable data sources and centralise new data feeds within the insight team function. Automation Responsible for the effective design, build & UAT of Adobe workflows to underpin More ❯