Remote Customer Intelligence Jobs in the UK excluding London

2 of 2 Remote Customer Intelligence Jobs in the UK excluding London

Head of Support Performance (London)

london, south east england, united kingdom
Hybrid / WFH Options
Judge.me
ve achieved 40% year-over-year growth purely through word of mouth—no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize AI automation using Intercom … achieve exponential efficiency gains - leveraging AI and automation to deliver exceptional outcomes while optimizing every performance metric. You'll be empowered to implement cutting-edge approaches that prove epic customer support isn't a cost center – it's our growth engine.” Core Responsibilities Performance & Technology Leadership Engineer next-generation support systems focused on measurable performance outcomes Drive relentless efficiency … Shopify ecosystem by optimizing app store review generation through systematic touchpoint engineering. Build infinitely scalable support infrastructure that protects our market leadership without proportional headcount increases while generating actionable customer intelligence for Product teams. Key Metrics You'll Own Shopify App Store Reviews : Direct responsibility for driving review volume and quality through optimised support interactions Support Efficiency Ratios More ❯
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Head of Data Science (London)

london, south east england, united kingdom
Hybrid / WFH Options
biomodal
of our current products and crystallise requirements for future products. We are rapidly expanding and evolving our workforce to support our early access customers and are preparing for broader customer adoption and new collaborations. The Role We are looking for an experienced bioinformatician/computational biologist, with prior experience leading a team, to head our Data Science group at … pipelines Interact with biomodal's customers to support their use of our technology to deliver on their research questions and to support ongoing product adoption Respond to market and customer intelligence to rapidly prototype product and platform extensions and work with biomodal's development teams to transfer promising concepts into biomodal's portfolio. The Person The ideal candidate More ❯
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