2 of 2 Remote/Hybrid Customer Support Engineer Jobs in the UK excluding London

Role - Customer Support Engineer – WAMS Work Model - Fully Remote Contract Type – 6 months contract Inside IR35 (Likely to be extended every 6 months) Day Rate – Competitive market rate Key Skills/Screening Keywords WAMS, Power Systems, EMS, DMS, SCADA, eterra Job Description Bachelor’s degree in Electrical …/TASE.2, DNP3, IEC 61850 Strong problem-solving and analytical skills Excellent communication skills for working with global customers Responsibilities Provide L2/L3 customer support for WAMS applications and infrastructure Troubleshoot WAMS performance, connectivity, and data quality issues Monitor real-time PMU data flows Support incident ...

Role - Customer Support Engineer – DERMS Work Model - Fully Remote Contract Type – 6 months contract Inside IR35 (Likely to be extended every 6 months) Day Rate – Competitive market rate Key Skills/Screening Prior experience supporting DERMS or other OT/IT grid management platforms Knowledge of GridOS …/hybrid environments (Azure, AWS) Certifications: ITIL, Security+, or utility-specific systems training Scripting/automation: Python, Bash, PowerShell Key Responsibilities L2/L3 support for DERMS applications, integrations, and services Monitor availability, performance, and data flows between DERMS, SCADA, ADMS, EMS, and DERs Resolve incidents, service requests ...