Poole, England, United Kingdom Hybrid / WFH Options
Hatched Recruitment Group
CustomerSupportSpecialist - Accounting Sector Location: Hybrid – must be able to travel to our Poole office at least twice a week Employment Type: Full-time Salary: Competitive + Equity + Benefits Awards: The Times Top Place to Work – 3 Years Running We’re looking for a CustomerSupportSpecialist with a strong finance or … accounting or finance systems, and wants to grow their career in a fast-paced, innovative tech company. What you’ll be doing: Be the first point of contact for customer queries (phone and email) Troubleshoot and resolve issues with accounting software (technical and functional) Guide customers through system setup and day-to-day usage Log and manage support tickets, escalating when needed Work closely with our product and implementation teams to resolve complex cases Support customers during onboarding and live implementations Contribute to user guides, FAQs, and process documentation Spot opportunities to improve our product and share insights with the team What we’re looking for: Previous customersupport or client-facing experience A More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Kroo Bank Ltd
and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a CustomerSupportSpecialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put … simply, our CustomerSupport Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also … work alongside our product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
At Person Centred Software, we're on a mission to improve the quality of life for people in social care through innovative technology. As a CustomerSupportSpecialist, you'll be at the heart of this mission - the friendly, knowledgeable voice that our customers turn to when they need help. You'll be the first point of … solving problems, and ensuring every interaction leaves them feeling supported, understood, and confident using our solutions. What You'll Do Serve as the first point of contact for incoming customer inquiries via email, chat, and phone. Diagnose and troubleshoot technical and account-related issues, escalating when needed while maintaining ownership of the case. Provide clear, easy-to-follow guidance … on our products and solutions. Maintain a professional, empathetic, and customer-first approach in every interaction. Educate customers on features, best practices, and self-service resources to help them get the most from our products. Gather and share customer feedback to help improve our products and services. Identify recurring issues and recommend process improvements to enhance customerMore ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
BP Energy
Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the opportunity : We are looking for a Sales & Customer Service SupportSpecialist EMEA, who will be responsible for supporting Data Center (DC) business processes ensuring end-to-end smooth O2C transactions to achieve annual commercial targets. … highest customers satisfaction. About the role : In more detail, some of your key job accountabilities will be: Develop lead generation strategy to improve business performance within the region. Sales Customer Pipeline - liaise with the regional team to create and monitor annual sales plan for the region. Organise and manage DC customer meetings as identified in the regional marketing … event plan, liaising with regional team or as agreed support the global marketing team in implementation of globally organised events. Attend Data Center events across the region to generate new prospects and strength existing customer and partner relationships. Participate in cross functional meetings with Global Supply Chain, Technology and other functions. Support the integration of processes through More ❯
Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the opportunity : We are looking for a Sales & Customer Service SupportSpecialist EMEA, who will be responsible for supporting Data Center (DC) business processes ensuring end-to-end smooth O2C transactions to achieve annual commercial targets. … highest customers satisfaction. About the role : In more detail, some of your key job accountabilities will be: Develop lead generation strategy to improve business performance within the region. Sales Customer Pipeline - liaise with the regional team to create and monitor annual sales plan for the region. Organise and manage DC customer meetings as identified in the regional marketing … event plan, liaising with regional team or as agreed support the global marketing team in implementation of globally organised events. Attend Data Center events across the region to generate new prospects and strength existing customer and partner relationships. Participate in cross functional meetings with Global Supply Chain, Technology and other functions. Support the integration of processes through More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
BP Energy
Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the opportunity : We are looking for a Sales & Customer Service SupportSpecialist EMEA, who will be responsible for supporting Data Center (DC) business processes ensuring end-to-end smooth O2C transactions to achieve annual commercial targets. … highest customers satisfaction. About the role : In more detail, some of your key job accountabilities will be: Develop lead generation strategy to improve business performance within the region. Sales Customer Pipeline - liaise with the regional team to create and monitor annual sales plan for the region. Organise and manage DC customer meetings as identified in the regional marketing … event plan, liaising with regional team or as agreed support the global marketing team in implementation of globally organised events. Attend Data Center events across the region to generate new prospects and strength existing customer and partner relationships. Participate in cross functional meetings with Global Supply Chain, Technology and other functions. Support the integration of processes through More ❯
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Chelmsford, Essex, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Inverness, Highland, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Newport, Gwent, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
York, Yorkshire, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Wakefield, Yorkshire, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Lancaster, Lancashire, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Durham, County Durham, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Eastbourne, Sussex, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯
Worcester, Worcestershire, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerSupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯