first-line IT support, resolving hardware, software, and connectivity issues. Install, configure, and maintain IT equipment including laptops, desktops, printers, and mobile devices. Support cyber security tasks such as access control, software updates, and safe system use. Set up accounts and devices for new starters, ensuring correct permissions and system … medical insurance Future prospects: Opportunity to progress into roles such as IT Support Technician, IT Administrator, or Junior Systems Analyst. Potential to move into cyber security, infrastructure, or project-support pathways as skills develop. Clear internal progression routes within a rapidly growing organisation. Long-term career development supported through ongoing ...