Data Manager Jobs in the UK excluding London

26 to 50 of 171 Data Manager Jobs in the UK excluding London

Data Governance Manager

Birmingham, West Midlands, England, United Kingdom
Harnham - Data & Analytics Recruitment
DATA GOVERNANCE MANAGER UP TO £55,000 + BENEFITS HYBRID - West Midlands If you're a hands-on Data Governance professional looking to build out a function from the ground up in a collaborative, regulated environment - this could be your next big step. THE COMPANY: I'm working with a growing financial services business that's investing … heavily in its data function. With a lean structure, a clear mandate, and strong backing, they're rebuilding their Data Governance capability - and looking for someone to lead from the front. You'll join a business where everyone pitches in, leadership is accessible, and your voice will genuinely shape the way data is managed and protected. THE … ROLE: As Data Governance Manager, you'll be the key figure in adapting, embedding, and owning governance frameworks across the business. You'll support privacy workflows, drive best practices, and work closely with teams across customer, operations, and data science to get things done. Key responsibilities include: Lead and evolve data governance processes and frameworks Support More ❯
Employment Type: Full-Time
Salary: £50,000 - £55,000 per annum
Posted:

Data Products Access Governance Manager

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
Lloyds Bank plc
Data Products Access Governance Manager page is loaded Data Products Access Governance Manager Apply locations Leeds Bristol Edinburgh time type Full time posted on Posted Yesterday time left to apply End Date: August 21, 2025 (13 days left to apply) job requisition id 141192 End Date Wednesday 20 August 2025 Salary Range … We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary This is a phenomenal opportunity to join the Data Centre of Excellence team! Job Description Job title: Data Products Access Governance Manager Location: Leeds, Bristol or Edinburgh Salary: £65,385 - £72,650 Hours: Full time Working … at least two days per week, or 40% of our time, at one of our office sites. About this opportunity: We're looking for a dynamic, motivated, forward-thinking Data Products Access Governance Lead to join the team. You'll focus on the designing, implementation, and operationalization of user access management (UAM) across cloud-based data products. Liaising More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Governance and Reporting Manager

Lincoln, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee. JOB DETAILS ???????? ???????? ?????? ???? ?????????? ???? ??????????????????, ???????????? ???? ?????????????? We are looking for a strategic and hands-on data professional to take ownership of our data journey. Currently, data is fragmented across the business, with no single source of truth, limiting our ability to drive insights … and leverage AI. You will play a key role in introducing data governance, designing and building a data warehouse, and ensuring alignment with a major ERP transformation project. With a gap in Power BI and Power Apps expertise, we need someone confident in developing dashboards, apps, and scalable reporting solutions. This is a unique opportunity to shape our … data strategy from the ground up, influence how data is used across the organisation, and eventually build out a high-performing team. If you are both a thinker and a doer, ready to help move the business away from Excel dependency and into a more intelligent, data-driven future, we would love to hear from you. Key More ❯
Employment Type: Permanent, Work From Home
Posted:

Customer Data Manager- Integrated Media Agency

London, South East, England, United Kingdom
Sphere Digital Recruitment
Customer Data Manager A leading integrated media agency , blending creative, media, experience, and technology to deliver exceptional results. They're known for combining entrepreneurial spirit with the scale and support of a global network. This role will be working on an innovative and fast-growing beverage brand based in the UK, known for its award-winning products and … a mission to bring premium beverages to consumers, and have experienced rapid growth in product range, brand recognition, and customer base. The Opportunity We're seeking an experienced Customer Data Manager to lead, optimise, and shape the data processes focused on customer engagement and marketing initiatives. Key Responsibilities Own and manage customer databases and dashboards, ensuring accuracy … and actionable insights. Oversee data platforms and feeds to ensure seamless integration and reliability. Leverage first-party data for marketing insights and performance reporting. Collaborate with the Platform Product Lead on data acquisition strategies and ensure data accessibility. Explore AI and machine learning opportunities to personalise and optimise CRM efforts. Establish measurement frameworks to track CRM More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

CTU Data Manager Ref: 41524 (Part Time, Fixed Term)

Brighton, Sussex, United Kingdom
Brighton and Sussex Medical School
starting at £30,378 to £34,610 per annum, pro rata if part time. Contract Type Fixed Term Contract About the role An exciting opportunity has arisen for a data manager to join the Brighton and Sussex Clinical Trials Unit. As Data Manager you will work within the data team on a mixed portfolio of … projects. The role involves data review and discrepancy management to ensure data quality and consistency; development of Case Report Forms (CRFs), Data Management Plans (DMPs), Clinical Trial Databases and implement data validation and quality control procedures for individual trials in accordance with Good Clinical Practice (GCP) standards. Appropriate study training will be provided. Brighton and Sussex … Services team or a Student, it's our people that make us great and we want you to be part of that. Please contact Gavin Peacock (CTU Information Systems Manager) for informal enquiries. The University is committed to equality and valuing diversity, and applications are particularly welcomed from women and black and minority ethnic candidates, who are under-represented More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Intelligence and Data Analytics Manager

Bristol, United Kingdom
Hybrid / WFH Options
Michael Page
The Data and Insights Manager will oversee the gathering, analysis, and reporting of business-critical data to drive informed decision-making within the industrial and manufacturing industry. This role is fully remote and requires a strategic thinker with a strong background in data management and analytics. Client Details This opportunity is with a well-established, Global … Plc operating within the industrial and manufacturing sector. The company is known for its innovative products and is committed to leveraging data to maintain its competitive edge in the market. Description Lead a small but expanding team of Data Engineers, BI Developers and Data Governance specialists Develop and implement data strategies to support business objectives. Oversee … the collection, analysis, and interpretation of key business data. Create detailed reports and dashboards to inform decision-making processes. Collaborate with cross-functional teams to ensure data accuracy and consistency. Identify trends, patterns, and insights to recommend actionable solutions. Manage and optimise data storage, security, and accessibility protocols. Provide training and support to teams on data tools More ❯
Employment Type: Permanent
Salary: £60000 - £80000/annum + Excellent Benefits
Posted:

Business Intelligence and Data Analytics Manager

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Michael Page
The Data and Insights Manager will oversee the gathering, analysis, and reporting of business-critical data to drive informed decision-making within the industrial and manufacturing industry. This role is fully remote and requires a strategic thinker with a strong background in data management and analytics. Client Details This opportunity is with a well-established, Global … Plc operating within the industrial and manufacturing sector. The company is known for its innovative products and is committed to leveraging data to maintain its competitive edge in the market. Description Lead a small but expanding team of Data Engineers, BI Developers and Data Governance specialists Develop and implement data strategies to support business objectives. Oversee … the collection, analysis, and interpretation of key business data. Create detailed reports and dashboards to inform decision-making processes. Collaborate with cross-functional teams to ensure data accuracy and consistency. Identify trends, patterns, and insights to recommend actionable solutions. Manage and optimise data storage, security, and accessibility protocols. Provide training and support to teams on data tools More ❯
Employment Type: Permanent
Salary: GBP 60,000 - 80,000 Annual
Posted:

HR & Data Insights Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Medlock Partners
HR Data & Insights Lead Manchester based Full Time, Permanent Hybrid working offered and good flexibility Salary up to £70k plus good benefits We believe that data drives great decisions, and great decisions drive the success of a business. As a HR Data & Insights Lead, you’ll play a pivotal role in shaping the way we use people … data to enhance our culture, boost performance, and inform key decisions that support our vision. You’ll bring your data expertise to the heart of our People & Culture team, collaborating with leaders across the business to provide insights that truly matter. WHAT YOU'LL BE RESPONSIBLE FOR: Data Stewardship: Own the company’s employee data, ensuring … it is accurately collated, analysed, and readily available to meet all reporting needs. Insight Delivery: Transform complex data into clear, actionable insights that help us make better decisions for our people, from recruitment to retention and beyond. Dashboard Development: Design, develop, and maintain P&C dashboards and reports that support key stakeholders in making data-driven decisions. Regular More ❯
Posted:

HR & Data Insights Manager

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
Medlock Partners
HR Data & Insights Lead Manchester based Full Time, Permanent Hybrid working offered and good flexibility Salary up to £70k plus good benefits We believe that data drives great decisions, and great decisions drive the success of a business. As a HR Data & Insights Lead, you’ll play a pivotal role in shaping the way we use people … data to enhance our culture, boost performance, and inform key decisions that support our vision. You’ll bring your data expertise to the heart of our People & Culture team, collaborating with leaders across the business to provide insights that truly matter. WHAT YOU'LL BE RESPONSIBLE FOR: Data Stewardship: Own the company’s employee data, ensuring … it is accurately collated, analysed, and readily available to meet all reporting needs. Insight Delivery: Transform complex data into clear, actionable insights that help us make better decisions for our people, from recruitment to retention and beyond. Dashboard Development: Design, develop, and maintain P&C dashboards and reports that support key stakeholders in making data-driven decisions. Regular More ❯
Posted:

HR & Data Insights Manager

bolton, greater manchester, north west england, united kingdom
Hybrid / WFH Options
Medlock Partners
HR Data & Insights Lead Manchester based Full Time, Permanent Hybrid working offered and good flexibility Salary up to £70k plus good benefits We believe that data drives great decisions, and great decisions drive the success of a business. As a HR Data & Insights Lead, you’ll play a pivotal role in shaping the way we use people … data to enhance our culture, boost performance, and inform key decisions that support our vision. You’ll bring your data expertise to the heart of our People & Culture team, collaborating with leaders across the business to provide insights that truly matter. WHAT YOU'LL BE RESPONSIBLE FOR: Data Stewardship: Own the company’s employee data, ensuring … it is accurately collated, analysed, and readily available to meet all reporting needs. Insight Delivery: Transform complex data into clear, actionable insights that help us make better decisions for our people, from recruitment to retention and beyond. Dashboard Development: Design, develop, and maintain P&C dashboards and reports that support key stakeholders in making data-driven decisions. Regular More ❯
Posted:

Data Science Manager

london, south east england, united kingdom
Spalding Goobey
Data Science Manager – Market Research Consultancy London/Hybrid Up to £65,000 depending on experience We are looking for an inquisitive, ambitious, and dynamic individual to join the Data Science team of an established research consultancy to help them continue to develop innovative ways to deliver insight, strategy and consultancy to clients. In your role as … a Data Science manager, your skills and deep understanding of Data Science and Analytics will be key in uncovering valuable insights to guide clients' decisions. You'll rely on your solid skills in data analysis, machine learning, and statistical modelling to lead smaller projects and contribute to larger ones. Moving beyond purely technical work, you'll … start to manage people and lead analytics initiatives. Throughout, you’ll keep growing your expertise, learning new techniques, and pushing the boundaries of what data can tell us. You will: run a range of key standard methodologies and execute them with little supervision; align client business problems into analytical solutions; lead data science projects with your manager More ❯
Posted:

Data Science Manager

london (city of london), south east england, united kingdom
Spalding Goobey
Data Science Manager – Market Research Consultancy London/Hybrid Up to £65,000 depending on experience We are looking for an inquisitive, ambitious, and dynamic individual to join the Data Science team of an established research consultancy to help them continue to develop innovative ways to deliver insight, strategy and consultancy to clients. In your role as … a Data Science manager, your skills and deep understanding of Data Science and Analytics will be key in uncovering valuable insights to guide clients' decisions. You'll rely on your solid skills in data analysis, machine learning, and statistical modelling to lead smaller projects and contribute to larger ones. Moving beyond purely technical work, you'll … start to manage people and lead analytics initiatives. Throughout, you’ll keep growing your expertise, learning new techniques, and pushing the boundaries of what data can tell us. You will: run a range of key standard methodologies and execute them with little supervision; align client business problems into analytical solutions; lead data science projects with your manager More ❯
Posted:

Data Science Manager

slough, south east england, united kingdom
Spalding Goobey
Data Science Manager – Market Research Consultancy London/Hybrid Up to £65,000 depending on experience We are looking for an inquisitive, ambitious, and dynamic individual to join the Data Science team of an established research consultancy to help them continue to develop innovative ways to deliver insight, strategy and consultancy to clients. In your role as … a Data Science manager, your skills and deep understanding of Data Science and Analytics will be key in uncovering valuable insights to guide clients' decisions. You'll rely on your solid skills in data analysis, machine learning, and statistical modelling to lead smaller projects and contribute to larger ones. Moving beyond purely technical work, you'll … start to manage people and lead analytics initiatives. Throughout, you’ll keep growing your expertise, learning new techniques, and pushing the boundaries of what data can tell us. You will: run a range of key standard methodologies and execute them with little supervision; align client business problems into analytical solutions; lead data science projects with your manager More ❯
Posted:

Data Architecture Manager

Edinburgh, United Kingdom
WeAreTechWomen
Job Description Data Architecture Manager Location:Edinburgh/Manchester Salary : Competitive salary package depending on experience Career Level: Manager - CL7 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of … the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: We have an exciting opportunity for a Data Architecture Associate Manager to join our Data & AI practice. We deliver scalable, business-critical and end-to-end solutions for our clients - from data strategy/… governance to Core Engineering, enabling them to transform and work in Cloud Technologies. The Data Architecture Practice at Accenture's mission is to define and own Data Architecture vision for our clients, providing architecture enablers for innovative data and AI capabilities driving multiplier value for the business. We design and architect modern data platforms and automate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Master Data and AI Manager

Sussex, United Kingdom
Hybrid / WFH Options
Capital Outsourcing Group Ltd
The Master Data and AI Utilisation Manager is responsible for overseeing the master data configuration within the business to ensure data standardisation and reporting. This role also encompasses the development and utilisation of Artificial Intelligence (AI) technologies using the configured data to drive business insights and efficiencies. Key Responsibilities Manage and maintain master data configuration to ensure accuracy, consistency, and standardisation across the business. Develop and implement data governance policies and procedures to uphold data integrity. Collaborate with cross-functional teams to understand data requirements and ensure proper data integration. Monitor and report on data quality metrics and address discrepancies or issues promptly. Drive the development and utilisation … of AI technologies within the business, leveraging master data for enhanced reporting and insights. Stay abreast of emerging AI trends and technologies to recommend and implement innovative solutions. Provide training and support to business users on data practices and AI tools. Ensure compliance with relevant data protection regulations and standards. Qualifications and Skills Bachelor s degree in More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 60,000 Annual
Posted:

Master Data and AI Manager

RH10, Northgate, West Sussex, United Kingdom
Hybrid / WFH Options
Capital Outsourcing Group Ltd
The Master Data and AI Utilisation Manager is responsible for overseeing the master data configuration within the business to ensure data standardisation and reporting. This role also encompasses the development and utilisation of Artificial Intelligence (AI) technologies using the configured data to drive business insights and efficiencies. Key Responsibilities Manage and maintain master data configuration to ensure accuracy, consistency, and standardisation across the business. Develop and implement data governance policies and procedures to uphold data integrity. Collaborate with cross-functional teams to understand data requirements and ensure proper data integration. Monitor and report on data quality metrics and address discrepancies or issues promptly. Drive the development and utilisation … of AI technologies within the business, leveraging master data for enhanced reporting and insights. Stay abreast of emerging AI trends and technologies to recommend and implement innovative solutions. Provide training and support to business users on data practices and AI tools. Ensure compliance with relevant data protection regulations and standards. Qualifications and Skills Bachelor’s degree in More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum
Posted:

Data Engineering Manager

Brighton, East Sussex, England, United Kingdom
Harnham - Data & Analytics Recruitment
DATA ENGINEERING MANAGER BRIGHTON - 1 DAY PER WEEK £85,000 Our client is seeking a proactive and experienced Data Engineering Manager to join their fast-growing tech company. If you're passionate about AI-driven sales solutions and want to lead a talented team, this could be your next exciting opportunity. THE TEAM: This company has … more human-like and insightful. This new product is already live with a few existing clients and catching the attention of new clients. THE ROLE: You'll join their Data team, reporting directly to their Head of Data, and play a crucial role in shaping their architecture and systems. You'll lead and mentor a team of three … talented Data Engineers, guiding them on projects and helping gather requirements. This is a hands-on role where you'll be actively involved in product development, supporting both their existing solutions and their cutting-edge AI platform. YOUR SKILLS AND EXPERIENCE: The ideal Data Engineering Manager will have: Proven experience in a Data Engineering role, ideally More ❯
Employment Type: Full-Time
Salary: £80,000 - £85,000 per annum, Inc benefits
Posted:

Data Governance Manager

Birmingham, West Midlands, England, United Kingdom
Harnham - Data & Analytics Recruitment
Data Governance Manager Salary: up to £55,000 Based: Birmingham - hybrid, 3x week in office About the Role This established banking organisation is looking for a hands-on Data Governance Manager to join our lean and collaborative data team. This role is vital in re-establishing and embedding governance processes, engaging with project managers and … business teams, and supporting our data privacy obligations. What You'll Do Drive the delivery of data governance activities across business units Work closely with the Head of Data Governance on documentation and reporting Complete and manage data privacy assessments Gather and validate control documents and ensure SME approvals Support tool deployment and integration (including Ab … Initio) What You'll Need 3+ years in a data governance or data quality role Experience working in regulated environments (e.g. banking, insurance) Excellent stakeholder engagement skills Knowledge of data privacy frameworks (e.g. GDPR, DSARs, DPIAs) Ability to operate independently in a fast-paced environment More ❯
Employment Type: Full-Time
Salary: £50,000 - £55,000 per annum
Posted:

Data Governance Manager

York, North Yorkshire, England, United Kingdom
Elevation Recruitment Group
Data Governance ManagerLocation: York, Leeds or ManchesterSalary: up to £62,000 + benefits Elevation Recruitment Group are seeking a Data Governance Manager on behalf of one of our key clients to champion and embed best practice across the organisation, with a sharp focus on data quality. You will inspire teams to treat data as a … strategic asset, lead the governance framework, secure buy-in from data owners and stewards and ensure data is accurate, consistent and trusted. Key duties & Responsibilities: Champion governance, influencing stakeholders at all levels Lead the design and rollout of governance frameworks, policies and standards Drive data quality initiatives — improving accuracy, completeness and consistency across all sources Engage and … guide data owners/stewards to maintain quality and compliance Implement data lineage, cataloguing and metadata practices for transparency Ensure adherence to data privacy regulations such as GDPR Skills & Experience: Proven experience in data governance or data management with a focus on data quality Skilled in stakeholder engagement and driving cultural change Strong knowledge More ❯
Employment Type: Full-Time
Salary: £55,000 - £62,000 per annum
Posted:

Clinical Trial Data Manager

Cambridge Bio Medical Campus, United Kingdom
Royal Papworth Hospital NHS Foundation Trust
About us: Papworth's Trials Unit Collaboration (PTUC) and is based in the Heart and Lung Research Institute (HLRI), near Royal Papworth Hospital on the Cambridge Biomedical Campus. The Data Management (DM) team works within PTUC to generate high quality data for our trials. About the role: This role is integral to the DM team, and it is … an excellent opportunity to utilise your clinical trial data management skills in all study types, including CTIMPs, devices and multi-site studies. Being involved at all trial stages, from protocol design to database lock. The post holder will be responsible for designing, implementing, and maintaining database systems and resources for the recording of clinical trials data, ensuring that … they are compliant with appropriate regulatory requirements. They will also work closely with PTUC's statisticians to provide support to the design, monitoring, and analysis of data sets (using R). Working as a liaison between the statisticians and the DM team, to improve data analysis. About you: You will have significant data management experience, within a More ❯
Employment Type: Permanent
Salary: £38682.00 - £46580.00 a year
Posted:

Data Project Manager

slough, south east england, united kingdom
Hybrid / WFH Options
itecopeople
Contract Data Project Manager - Housing Sector Advantage Location: Hybrid (details on request) Contract Length: 3 months Start Date: ASAP Day Rate: Competitive (Outside IR35) We're recruiting on behalf of a client for an experienced Data Project Manager to join on a 3-month contract , starting as soon as possible. This is a hands-on role … where you'll work closely with both technical and non-technical teams to drive the successful delivery of a data-focused programme of work. What you'll bring: Strong background in data projects, with the ability to confidently discuss technical concepts with a wide range of stakeholders Proficiency in Microsoft Project, with a proven ability to develop detailed … delivery plans with clear milestones and outcomes Experience managing dependencies and identifying resource requirements across complex workstreams Confident producing concise progress reports for stakeholders at all levels Understanding of Data Architecture, including concepts like Data Lakes, Data Warehouses, and data extraction/transformation/migration workflows Excellent communication skills - able to bridge the gap between business More ❯
Posted:

Data Project Manager

london, south east england, united kingdom
Hybrid / WFH Options
itecopeople
Contract Data Project Manager - Housing Sector Advantage Location: Hybrid (details on request) Contract Length: 3 months Start Date: ASAP Day Rate: Competitive (Outside IR35) We're recruiting on behalf of a client for an experienced Data Project Manager to join on a 3-month contract , starting as soon as possible. This is a hands-on role … where you'll work closely with both technical and non-technical teams to drive the successful delivery of a data-focused programme of work. What you'll bring: Strong background in data projects, with the ability to confidently discuss technical concepts with a wide range of stakeholders Proficiency in Microsoft Project, with a proven ability to develop detailed … delivery plans with clear milestones and outcomes Experience managing dependencies and identifying resource requirements across complex workstreams Confident producing concise progress reports for stakeholders at all levels Understanding of Data Architecture, including concepts like Data Lakes, Data Warehouses, and data extraction/transformation/migration workflows Excellent communication skills - able to bridge the gap between business More ❯
Posted:

Data Engineering Manager

Yorkshire, United Kingdom
Hybrid / WFH Options
VIQU IT
Data Engineering Manager Location: Leeds (Mostly Remote 1 Day On-Site) Salary: Up to £75,000 per annum Are you an experienced Senior Data Engineer ready to step into a leadership role? We re looking for a Lead Data Engineer to join our client's team based in Leeds, working mostly remotely with just one day … on-site per week. You ll lead the design and delivery of scalable, cloud-based data solutions using Databricks, Python, and SQL, while mentoring a team and driving engineering best practices. About You You might currently be a Senior/Lead Data Engineer ready to grow your leadership skills. You re passionate about building robust, efficient data pipelines and shaping cloud data architecture in an agile environment. Key Responsibilities Lead development of data pipelines and solutions using Databricks, Python, and SQL Design and maintain data models supporting analytics and business intelligence Build and optimise ELT/ETL processes on AWS or Azure Collaborate closely with analysts, architects, and stakeholders to deliver high-quality More ❯
Employment Type: Permanent
Salary: GBP 65,000 - 75,000 Annual
Posted:

Finance Data Performance Manager

Basingstoke, Hampshire, England, United Kingdom
Hybrid / WFH Options
SNG (Sovereign Network Group)
We have a fantastic opportunity to join Sovereign Network Group (SNG) as Finance Data Performance Manager . SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. In this technical role, you'll take the … lead in driving and advancing modern finance data performance solutions, such as Power BI, across all finance functions. You'll champion the use of data-driven tools, supporting to develop user proficiency and empowering teams to harness existing and emerging technologies. This will improve decision-making, drive efficiency, and deliver better outcomes for SNG and the customers we … with our hybrid approach. There may be some travel required with this role to other offices. The Role Reporting into the Financial Services Director, and working closely with the Data and Analytics teams, you'll be responsible for driving finance data performance solutions across SNG. Key responsibilities include: Leading and driving synergy and adoption of existing SNG finance More ❯
Employment Type: Full-Time
Salary: £70,000 - £83,000 per annum
Posted:

Data Insights Manager

Stoke-On-Trent, England, United Kingdom
Harnham
Data Insights Manager – Contact Centre Stoke-on-Trent £55,000-£65,000 + Bonus + Car Allowance THE COMPANY A major player in the online services industry is investing heavily in their Customer Operations function. Following the rollout of a new CRM system (Zendesk), they are now hiring a Data Insights Manager to lead the Contact … Centre Analytics function, helping to drive operational excellence across a high-volume, multi-channel environment. THE ROLE As Data Insights Manager, you will own the analytics and reporting strategy for the Contact Centre. This is a brand-new role with plenty of autonomy to shape how data is used to drive decision-making and improve performance. Managing … a team of 3 analysts, you’ll work closely with stakeholders across Operations, Workforce Management, Digital, Tech, and QA to ensure the right metrics are being tracked, data is accurate, and insights are driving tangible improvements. The contact centre is significant in scale, with over 2,000 agents and more than 600,000 weekly customer touchpoints – so experience working More ❯
Posted:
Data Manager
the UK excluding London
10th Percentile
£40,931
25th Percentile
£52,500
Median
£67,500
75th Percentile
£72,500
90th Percentile
£88,079