2 of 2 Hardware Support Engineer Jobs in the UK excluding London

place to do their best work. And if that's you we would love to have you join us! Job Description As a Technical Support Engineer you will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging … systems. You will be expected to respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or hardware, providing support to customer/users where the product is highly technical or sophisticated in nature. In this role, based in … UK, you will report into the Senior Supervisor EMEA North, Remote Support. Your Responsibilities: Provide technical support to internal and external customers including end-user Operators, OEMs, Developers, System Administrators, Field Consultants, and Engineers. Create and publish knowledgebase articles. Provide exceptional customer service from start to resolution for each More ❯

Job Description FT Recruitment Group have partnered with a well-known, technical energy business who are looking to recruit a Product Support Engineer. This position is more focused towards the hardware/product side of IT rather than software/application development. Key duties: Prepare equipment and software … for rental/sale Product Testing Provide customer support and training Assist in developing and maintaining Manuals and User Guides Use of third-party software systems for tracking of Goods-In and Goods-Out Provide assistance with mobilisations and vessel visits This role would suit a graduate/college … leaver from either a computing or engineering-related subject. Basic commuting hardware/networking experience would be beneficial, however, not essential at this stage. On offer are some excellent benefits, including a condensed working pattern. Get in touch with the FTRG team for further information More ❯