26 to 32 of 32 Head of IT Jobs in the UK excluding London

Head of Customer Experience – Rapidly Expanding IT Services Company – Hertfordshire – £Competitive + Great benefits Our client is a successful and rapidly expanding IT and telecoms services business with a growing network of offices, currently including Hertfordshire, London, the Midlands and Scotland. They are committed to being a truly customer-first business and … are currently seeking for a Head of Customer Experience to join their Head Office leadership team in Hertfordshire. This critical role will lead the design and execution of the business's customer-centric strategy, driving customer satisfaction, retention, and revenue growth. As Head of Customer Experience, you will … with the ability to combine insight, vision, and execution Proven CX experience within Tech, MSP, or Telco environments Deep understanding of customer ecosystems, service design, and integrated IT MSP experiences Confident in conducting customer research, including interviews, surveys, usability testing, and behavioural analysis Strategic and curious mindset - comfortable navigating ambiguity and complexity, while crafting impactful customer journeys More ❯

We're looking for an experienced IT Security Leader to join a dynamic and forward-thinking organisation. You will be responsible for ensuring the integrity and confidentiality of the organisations systems and data, enhancing the organisations security posture. In this crucial role, develop and implement comprehensive security strategies, manage a high-performing security team and ensure the … protection of assets, information and data. You will be the go-to expert for all things IT security, staying ahead of emerging threats and technologies to keep the organisation secure. Key Responsibilities: Lead and develop the IT security strategy. Manage and mentor a team of IT security professionals. Oversee security operations … incident response and threat intelligence. Collaborate with cross-functional teams to ensure security best practices. Stay updated with the latest IT security trends and technologies. Key Requirements: A relevant degree or qualified by experience Possession of industry-recognised certifications such as CISSP, CISM, CISA, CRISC, or CGEIT. Proven experience in leading IT cyber security teams, with More ❯

Benefits PackageType: Full Time – Permanent Services: Cloud solutions, hybrid working, modern workplace, cyber security, networking, and governance and compliance. About Us: We’re a highly-respected & nimble, London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission critical expertise to customers around the world.. Entering an ambitious … plans• Managing project risks and ensuring compliance• Overseeing commercial aspects of project delivery Your skills and experience you will bring: • Proven background in B2B environments, ideally within IT Managed Services• Recognised Project Management qualification (e.g. PRINCE2 Practitioner, PMP, CAPM)• Strong working knowledge of PRINCE2 and Agile governance frameworks• Extensive experience in delivering technical projects, within … urgency• High level of personal integrity and commitment to ethical standards• Resilient, with the ability to learn from setbacks and maintain momentum Why You’ll Love It Here: This company is all about “team collaboration.” We believe success is built on collaboration and a strong, inclusive culture. You’ll play a pivotal role in shaping that More ❯

Head of Client Engagement leading to Sales Director within 2 years … To develop the Corporate Accounts division of the business through the development, growth, and retention of existing customers, and to absorb new customers into the IT division and develop those new customers accordingly. To oversee business development and the winning of new customers within existing frameworks within the public sector, and to oversee … the winning of nominated new preferred supply/strategic customers in the private sectors, in line with the company's strategy and financial targets. Job Description Determine and implement service improvements to existing services and identify and recommend new service opportunities. Assist in recruiting staff to carry out Client Engagement Account Management and Account Support. Lead by example More ❯

Lead, develop, and transform the IT infrastructure and security operations at one of the UK's leading fulfilment and logistics providers, with an ambitious growth strategy supported by cutting-edge technology You will be part of a dynamic, innovative environment where your leadership will directly influence customer service, operational efficiency, and scalability. Location: East Grinstead … a growing business. The Opportunity This senior leadership role combines strategic direction with hands-on delivery and offers: Opportunity to Make an Impact: Reshape and enhance the IT infrastructure team, applying your leadership and change management expertise to deliver measurable improvements. Autonomy and Flexibility: Evaluate the current environment and recommend and implement changes without unnecessary constraint, allowing … on-premise and cloud infrastructure. Ensure resilience, scalability, and high availability across all operational sites. Own and strengthen the organisation's cyber security posture. Service Delivery & Operations Manage the IT Service Desk and infrastructure teams to deliver timely, customer-focused support. Drive continual service improvement and root-cause resolution. Strategy & Innovation Shape and deliver the infrastructure roadmap in collaboration More ❯

Lead, develop, and transform the IT infrastructure and security operations at one of the UK's leading fulfilment and logistics providers, with an ambitious growth strategy supported by cutting-edge technology You will be part of a dynamic, innovative environment where your leadership will directly influence customer service, operational efficiency, and scalability. Location: East Grinstead … a growing business. The Opportunity This senior leadership role combines strategic direction with hands-on delivery and offers: Opportunity to Make an Impact: Reshape and enhance the IT infrastructure team, applying your leadership and change management expertise to deliver measurable improvements. Autonomy and Flexibility: Evaluate the current environment and recommend and implement changes without unnecessary constraint, allowing … on-premise and cloud infrastructure. Ensure resilience, scalability, and high availability across all operational sites. Own and strengthen the organisation's cyber security posture. Service Delivery & Operations Manage the IT Service Desk and infrastructure teams to deliver timely, customer-focused support. Drive continual service improvement and root-cause resolution. Strategy & Innovation Shape and deliver the infrastructure roadmap in collaboration More ❯

We have a great opportunity for an IT Solutions/Bid Specialist who can maximise our clients win rate for contracts and provide support solutions to our bid team who need to produce creative, efficient and compelling tender bids. This role will focus on designing IT solutions that provide confidence to potential clients that we clearly understand and … appropriate, and demonstrate industry-leading practices around data protection and cyber security. Location Hybrid (UK based with willingness to travel as required) The successful candidate will: Be an experienced IT professional with proven experience in complex multi-agency implementation For emerging tender opportunities, be quickly able to develop a clear and detailed understanding of client requirements Be … be able to contribute to defining the win strategy Be able to devise solutions that meet and exceed client requirements, including in areas such as (but not limited to) IT architecture, system integration, data protection and cybersecurity Have the ability to quickly develop a good understanding of systems currently in use and how these can be improved More ❯