Remote IP Telephony Jobs in the UK excluding London

2 of 2 Remote IP Telephony Jobs in the UK excluding London

IT Support Engineer

Derby, Derbyshire, United Kingdom
Hybrid / WFH Options
Syntax Consultancy Ltd
support experience to 2nd line level including IT trouble-shooting, diagnosis + resolution. Providing IT support across a range of customer IT environments including: Servers, Networks, IT Infrastructure, Desktops, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server (Apply online only), Office 365, Firewalls (Watchguard/Draytek), WDS, Intune, Entra. Advantageous Skills: VMware/… Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. Supporting the delivery of IT projects including upgrades, migrations + implementations. A formal IT qualification is preferred: MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, CompTIA, Cyber Essentials (or similar). Experience of working for an IT Managed More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum to £32,000 (DOE)
Posted:

Senior Engineer Contact Centre

London, South East, England, United Kingdom
Hybrid / WFH Options
Computappoint
Implement and customise contact centre solutions within NICE CXone, Genesys Cloud, Avaya, or Cisco environments, including IVR development and intelligent call distribution strategies Architect and deliver seamless integrations between telephony platforms and customer relationship management systems using REST/SOAP APIs and web services Act as primary technical escalation resource for complex infrastructure challenges while coaching and developing junior … requirements into technical architecture, and facilitate knowledge transfer through comprehensive documentation and stakeholder presentations Requirements & Qualifications: At least 5 years of work experience with Contact Centre Engineering and some Telephony/VoIP development At least 3 years of work experience in a contact centre environment Extensively Hands-on with NICE CXone, Genesys, Avaya, or Cisco platforms Strong understanding of … telephony, including SIP, PSTN, SBCs, and IP telephony Experience with API integration with CRMs (Salesforce, Dynamics) and enterprise systems Excellent stakeholder management across technical and business teams Certifications - Contact centre platform certifications preferred (NICE, Genesys, Cisco, Avaya) To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:
IP Telephony
the UK excluding London
10th Percentile
£25,438
25th Percentile
£26,250
Median
£37,500
75th Percentile
£40,750
90th Percentile
£42,714