2 of 2 Remote/Hybrid ISO/IEC 20000 Jobs in the UK excluding London

Drive operational excellence across ITIL-aligned processes (Incident, Problem, Change, Release, Capacity) Ensure compliance with regulatory, security and audit requirements, including ISO / CE+ controls Champion user experience, service integration and digital service maturity What success looks like - In the short term, you will: Establish regular … resilience and compliance A passion for continuous improvement and service excellence Essential qualifications & experience - Senior service management certifications (e.g. ITIL® Expert, ISO / IEC 20000, COBIT®, SIAM or equivalent) 10+ years' experience in IT service management or operations leadership Demonstrated experience managing large ...

Description: Role: ITIL / ITSM Consultant Type: Contract Location: London, UK - Hybrid Job Details : Seeking a experienced UK-based ITIL / ITSM Consultants to support short-term advisory and assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity … executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide pragmatic recommendations aligned to ITIL 4 best practices and ISO / IEC 20000 readiness Required Experience: Proven experience delivering ITIL / ITSM maturity assessments Strong working knowledge of ITIL ...