Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Mana Resourcing Ltd
Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical … Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and … installation * Troubleshoots IT related issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an ITMore ❯
Employment Type: Permanent
Salary: £40000 - £43000/annum Bonus + Good Package
Wrexham, Clwyd, Wales, United Kingdom Hybrid / WFH Options
Trek Recruitment Ltd
Job Title : ITEngineer Location : Wrexham, North Wales Salary : £35,000 per annum permanent Trek Recruitment is excited to partner with a dynamic manufacturing organisation to recruit an ITEngineer . This role, based in Wrexham, North Wales. As an ITEngineer , you’ll drive digital transformation, support cutting-edge IT infrastructure, and … contribute to award-winning bespoke software platforms, with significant opportunities for career growth. THE ROLE As an ITEngineer , you will maintain and enhance IT systems while supporting innovative software development. Your responsibilities include: Delivering exceptional IT support and performing daily system maintenance to ensure seamless operations. Developing custom IT solutions using Laravel , PHP , Python … Terminal CLI , SSH , Label Printers , and ZPL . Creating BI reports and exploring AI innovations for advanced system solutions. What You'll Need to Succeed To excel as an ITEngineer , you should have: Strong knowledge of IT security principles and a passion for mitigating threats and attack vectors. Experience with FIA frameworks , IT documentation control More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Mana Resourcing
Technical Solutions Engineer The COMPANYWith over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images.The ROLEDue to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers.Working from home the Technical Solutions Engineer will;* Handle software-related requests * Analyse software related issues and propose solutions* Troubleshoot software* Identify root causes of software problems* Conduct software testing and installation * Troubleshoots IT related issues* Manage software and database migrations* Advise customers on hardware and software configurations and implementation* Develop customer relationships through professional and dependable interactionsThe PERSONThe right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation;* Experience as an ITengineer, Technical Solutions EngineerMore ❯
Employment Type: Full-Time
Salary: £40,000 - £43,000 per annum, Negotiable, Inc benefits, OTE
Louth, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Euro Projects Recruitment
IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Louth , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role … within the wider MSP team. What youll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What were looking for in an IT Support … Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project Engineering. Remote working flexibility after the first project More ❯
Grimsby, Lincolnshire, United Kingdom Hybrid / WFH Options
Euro-Projects Recruitment Ltd
IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Grimsby , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role … within the wider MSP team. What you ll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What we re looking for in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project Engineering. Remote working flexibility after the More ❯
Grimsby, North East Lincolnshire, Lincolnshire, United Kingdom Hybrid / WFH Options
Euro-Projects Recruitment Ltd
IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Grimsby , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role … within the wider MSP team. What you’ll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What we’re looking for in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project Engineering. Remote working flexibility after the More ❯
Milton Keynes, United Kingdom Hybrid / WFH Options
Milton Keynes University Hospital NHS Foundation Trust
Job summary ITEngineerIT Department Band 6 £38,682 - £46,580 per annum Hours 37.5 per week, all MKUH roles will be considered for flexible working Milton Keynes University Hospital is currently seeking an ITEngineer to support its transition to becoming a digital hospital as part of the Global Digital Exemplar Fast Follower … Trust. Please note that we are not able to offer sponsorship for this role For an informal discussion about the post, please contact Joao Andre, Deputy of Head of IT Technical Services, joao.andre@mkuh.nhs.uk Interview 10 November 2025 Main duties of the job 'We care We communicate We collaborate We contribute' To provide a high quality, responsive and comprehensive … 3rd Line IT Support service, incorporating support for all Trust staff as well as support for NHS Milton Keynes staff on occasions. All support activities are to be provided during the core operational hours of 08:00-17:00. The post holder will also be required to provide support to internal IT staff to ensure that SLAs are More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Euro Projects Recruitment
IT Support Engineer We are looking for an IT Support Engineer to join our growing Managed Services team. As an IT Support Engineer , you will provide technical support to a wide range of clients, working with the latest Microsoft technologies and cloud solutions. Your role as an IT Support Engineer will include … Providing 1st and 2nd line IT support across multiple client environments. Managing Microsoft 365, Teams, SharePoint, Azure Active Directory, and Intune. Troubleshooting desktops, laptops, networking, and security issues. Escalating and supporting more complex IT problems with senior engineers. Delivering excellent customer service as the first point of contact. What were looking for in an IT Support Engineer: Experience working in an MSP or IT support environment. Strong knowledge of Microsoft 365, Azure, and Intune. Excellent communication skills with a proactive approach. A passion for problem solving and delivering high-quality support. Why apply as an IT Support Engineer? Be part of a well-established MSP with a strong reputation. Remote working flexibility with More ❯
IT Infrastructure Engineer Contract 6-12 months Orion is partnered with a major renewable energy provider operating six biomass energy centres across the UK. We are recruiting an experienced IT Infrastructure Engineer to secure and strengthen site IT systems, ensuring maximum uptime and cyber resilience. This role is perfect for an engineer with strong … IT systems experience in industrial environments who enjoys auditing, designing, and implementing robust infrastructure solutions. IT Infrastructure Engineer Benefits: Outside IR35 - the worker will be self-employed for tax purposes 6-12 months duration Travel expenses fully covered (45p/mile & hotels) Flexible field-based role - Remote work visiting 6 sites UK wide, with only occaisonal office … requirement for meetings IT Infrastructure Engineer Duties: Visit sites across the UK to audit and assess IT infrastructure Perform gap analysis on current hardware, networking, and security setups Design and implement redundancy, failover, and cybersecurity solutions Test systems and create documentation to support resilience efforts IT Infrastructure Engineer Required Experience: Proven experience in ITMore ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Join Our Team as a Senior ITEngineer in Sheffield! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior ITEngineer to join our company, and lead and deliver on our Internal IT Function. … Position: Senior ITEngineer Location: Sheffield Type: Permanent Salary: £40,000 - £50,000 About Us: We are a leading MSP dedicated to providing exceptional IT services and support to a diverse range of clients. Our mission is to empower businesses by ensuring their IT infrastructure and systems runs smoothly and efficiently. As we continue to grow … we are looking for a dynamic individual to join our team and help us maintain our high standards of service in our own Internal IT function. Key Responsibilities: Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with 1st line and More ❯
West Sussex, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
IT Support Engineer – 6 Months – Remote My client is looking for an IT Support Engineer with an expertise in patch engineering to join on a 6-month contract. This is a hands-on role focused on helping to maintain secure systems and assisting with patching activities to reduce a critical security backlog across 2,700 devices. … Responsibilities of the IT Support Engineer: Assist in reviewing vulnerability alerts using Qualys and support patching activities with guidance from senior engineers. Help deliver patch updates for end user devices and maintain security standards. Document processes, issues, and resolutions clearly for the wider IT team Responsibilities of the IT Support Engineer: Basic understanding or interest … security tasks. Experience with SCCM or similar tools is helpful but not essential. Good problem-solving skills and attention to detail. Strong verbal and written communication skills. The successful IT Support Engineer will be working remotely however may require occasional ad hoc travel to Worthing. Apply now to speak with VIQU IT in confidence. Or reach out More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Identify Solutions
ITEngineer (2nd-3rd Line) Caerphilly | On-site (5 days, 1 WFH day after probation) | £30-40,000 + £3,600 bonus We're looking for a skilled ITEngineer to join a busy technical team, providing 2nd-3rd line support while also getting involved in project delivery. This is a role with plenty of variety … and develop your skills further with training and certifications supported. What you'll do: Troubleshoot and resolve 2nd-3rd line issues across infrastructure, cloud, and networking. Support and deliver IT projects (migrations, deployments, implementations). Manage Microsoft 365, Azure, Windows Server, VMware/Hyper-V. Work with storage/backup solutions (SAN, NAS, Veeam). Support security technologies (firewalls … guaranteed annual bonus. Training budget and support for new certifications. Variety - no rigid silos, with opportunities to take on projects. Apply today and take the next step in your IT career. More ❯
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the University as a Systems … Engineer SALARY: £46,161 - £49,337 per annum + Benefits (see below) (The advertised salary includes a market supplement of £10,553 per annum pro-rata, which is reviewed biennially) LOCATION: Garthdee, Aberdeen/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician More ❯
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Syntax Consultancy Limited
IT Support Engineer Derby (Hybrid) Permanent £28,000 - £32,000 (DOE) IT Support Engineer needed for a permanent position based in Derby (Hybrid). Providing IT support to 2nd line level including problem diagnosis, trouble-shooting and fixes. A chance to join an established IT Managed Services business with a proven track record spanning … off on your Birthday + Hybrid (1 day/week WFH) + Pension + Health Care + Training & Career Development + More. Key skills, experience + tasks will include: IT support experience to 2nd line level including IT trouble-shooting, diagnosis + resolution. Providing IT support across a range of customer IT environments including: Servers, Networks … IT Infrastructure, Desktops, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server 2012-2022, Office 365, Firewalls (Watchguard/Draytek), WDS, Intune, Entra. Advantageous Skills: VMware/Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. Supporting the delivery of ITMore ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Richmond Square Consulting Limited
IT Support Engineer Fareham, Hampshire IT Support Engineer required by a fast growing and cutting-edge design & technology company based in Fareham, Hampshire. The Senior Infrastructure Engineer will work on exciting projects utilising cutting-edge design and tech, and provide 2nd and 3rd line support across Windows Server, Azure, O365, VMware and Linux OS/… platforms. Any scripting and/or DevOps experience as well as a desire to progress to an Infrastructure Engineer would be ideal, but not essential. Benefits Not only will the IT Support Engineer join a rapidly growing cutting-edge design & technology company, but they will also benefit from: Starting salary of £40,000 - £50,000 per year … and cold drinks, Company events & social hours Secure onsite parking Friendly and supportive team that will encourage growth and development A few details about the role As a Infrastructure Engineer for my client, you will have a varied, exciting and challenging role, and your responsibilities will be very much project dependant. However, typical responsibilities are very likely to include More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role Type … problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT Support Engineer Responsibilities: You’ll be the face … SLAs Managing your ticket queue and documenting every step Maintaining accurate client records and configuration changes Creating and updating knowledge base articles for both clients and fellow engineers Recommending IT system improvements and evaluating client infrastructure Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Advising on hardware solutions (laptops, WAPs, storage devices, etc.) Working with More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
NJR Recruitment
Graduate IT Support Engineer Excellent salary plus Bonus and Benefits We’re looking for a motivated Graduate IT Support Engineer to join a leading insurer’s growing Manchester-based team. This is an excellent opportunity for a recent graduate with a passion for technology, strong problem-solving skills, and an interest in using AI to enhance … how systems and people work together. You’ll be joining a supportive, collaborative environment where learning, development, and teamwork are at the heart of everything. Responsibilities of the Graduate IT Support Engineer: In this role, you’ll provide essential first-line support to colleagues across the Manchester and London offices while contributing to wider IT projects across … several European locations. Deliver first-line technical support, resolving IT issues efficiently and professionally. Support users with laptops, smartphones, and Microsoft software. Collaborate with colleagues across multiple countries as part of a 70+ person IT team. Gain exposure to international IT operations and knowledge-sharing projects. Occasionally travel to company offices across the UK and Europe. Requirements More ❯
Colchester, Essex, England, United Kingdom Hybrid / WFH Options
Reed
IT Field Support Engineer (Windows 11 & Office 2024 Rollout) Colchester£180–£200 per day (Umbrella)Initial 3 MonthsRequired across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Field Support Engineer to join their Group IT team based in Colchester. You’ll play a key role in … when not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and return of legacy equipment. Provide general IT support, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and iOS … Flexible, proactive approach to travel and working hours. Full clean UK driving licence required. What’s on Offer All travel expenses covered Opportunity to work on a large-scale IT rollout across multiple sites Supportive team environment and varied, hands-on role If you’re an experienced ITEngineer who enjoys travel, technical challenges, and face-to More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Reed Technology
IT Support Field Engineer (Windows 11 & Office 2024 Rollout) Colchester £180-£200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Support Field Engineer to join their Group IT team based in Colchester. You'll play a key role … when not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and return of legacy equipment. Provide general IT support, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and iOS … Flexible, proactive approach to travel and working hours. Full clean UK driving licence required. What's on Offer All travel expenses covered Opportunity to work on a large-scale IT rollout across multiple sites Supportive team environment and varied, hands-on role If you're an experienced ITEngineer who enjoys travel, technical challenges, and face-to More ❯
G3, Stobcross (historical), Glasgow City, City of Glasgow, United Kingdom Hybrid / WFH Options
Denholm Energy
IT Support Engineer Location : Glasgow, Hybrid Working – G3 7UL Salary : Competitive, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : Pension: Employee contribution 2.5% and employer 5.5%, Holidays: 35 days (including bank holidays), Life Cover: Death in Service 4 x salary, Dental and Private Medical Insurance after one year, Working Hours: 35 hours per week, with the choice … the UK, Caspian and Middle East, Denholm Energy Services is strategically based to support their clients across the international energy and defence sectors. We're looking for an experienced IT Support Engineer to assist our Group IT team in supporting a range of UK and overseas subsidiaries. This is a hands-on role covering a mix of … remote support access • Coordinate with third-party Helpdesk and infrastructure support teams For overseas subsidiaries or newly acquired companies (not yet on DES Azure Cloud): • Provide end-to-end IT support across applications, systems, and hardware • Install, configure, and maintain IT systems and applications, including patching and upgrades • Manage user accounts and shared folder permissions • Configure and support More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
True North Group
Mid/Senior ITEngineer (Salesforce Focus) I’m representing a fast-growing UK consultancy based in Newcastle that partners with both public and private sector clients to deliver complex digital transformation projects. They’re known for their collaborative culture, people-first approach, and commitment to building long-term client relationships. up to £50k per annum (non-negotiable … days onsite strongly preferred, but remote will be considered for those who live further away from Newcastle. We’re representing a client who is looking for an ITEngineer with a Salesforce focus to join their growing technology team. This is a fantastic opportunity for someone who already has a solid grounding in Salesforce administration and wants to … build broader technical expertise with the support of a collaborative IT team. The Role Administer, configure, and optimise Salesforce to meet business needs. Provide IT support up to 3rd line across hardware, software, and cloud platforms. Work closely with cross-functional teams to troubleshoot issues and deliver improvements. Mentor and guide junior colleagues, sharing knowledge and best practice. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Robert Half Technology are assisting a global media organisation to recruit a IT Systems Engineer on a contract basis - remote working - UK based An IT Systems Engineer is required to augment our internal IT function. This role focuses on optimising, automating, and documenting key IT systems across identity, device management, productivity platforms, and IT operations. The successful candidate will work closely with internal teams to streamline workflows, enhance security, and improve overall system efficiency. Role Device & Application Management (Workspace ONE) The IT Systems Engineer will administer and manage the Workspace ONE environment. Recommend and implement optimal configuration and usage strategies. Streamline device and application deployment and lifecycle management. Develop automation strategies … Jira/Confluence within Agile teams, including workflow customisation and permissions management. Documentation & Operational Best Practices Document all work performed, including SOPs, architectural recommendations, and scripts. Ensure alignment with IT governance and security standards. Maintain structured, accessible internal knowledge base. Profile The IT Systems Engineer will have 5+ years in IT engineering or advanced helpdesk roles. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on the latest … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as an onsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular or ad-hoc More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
IT Support Engineer Southampton HQ 4 On, 4 Off Working Pattern - Hybrid working upon completion of Induction. We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from … the service desk team to help keep faults and problems to a minimal level. Responsibilities Provide an IT help desk service for the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting Clients with IT Technical resolution. Supporting performance and other IT related issues when they are called into … the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Preferred Skills Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases Experience working with Bespoke software You Should Apply If :- You care deeply about applying technology and processes to More ❯
Newton Abbot, Devon, South West, United Kingdom Hybrid / WFH Options
Your Tech Future
ITEngineer 2 nd Line Location: Newton Abbot/Hybrid Salary: Up to £35K DOE Contract: Permanent, Full-time About the Company Our client is a forward-thinking business supporting organisations across the UK. They focus on delivering outcomes that help businesses grow, stay secure, and plan for the future. The Role They are now looking for a … 2nd Line Support Infrastructure Engineer to join their team. Acting as an escalation point from 1st Line, youll provide hands-on support both remotely and on-site, working across servers, networks, and Microsoft 365 environments. This role is perfect for someone with proven 2nd Line experience but if you have strong 1st Line skills and are ready to step … up, youll also be considered. This role has a clear career path and the opportunity to become a 3 rd Line Engineer for the right candidate. What Youll Do Resolve incidents escalated from 1st Line within agreed SLAs Provide technical support for Windows Server, Active Directory, Microsoft 365, and networking devices Monitor alerts and take proactive steps to prevent More ❯