12 of 12 Remote IT Services Manager Jobs in the UK excluding London

help shape the future of education and contribute to ground-breaking projects through IT innovation. The Role The IT Service Manager is responsible for managing the delivery and performance of IT services to meet our objectives. This includes monitoring the delivery … of services, implementing ITIL best practices, and ensuring the smooth running of all IT systems, networks, and applications. This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery … lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and customer satisfaction goals. Service Catalogue Management: Ensure that the IT Service Catalogue and Request Catalogue is current, accurate and managed to reflect any changes, additions or retirements as required. Change More ❯

Reporting to: IT Service & Change Management Team Lead Location: York Type: Permanent Band: II Job Summary: A Hiscox IT Service Manager (ITSM) is responsible for the management and delivery of the organization's IT services, and continual service improvement (CSI) planning … and facilitation. They will ensure that IT services are aligned with business goals and that customers receive high-quality service. The end user experience in Hiscox is a key measurement of the ITS business unit's success, and our new Target Operating Model focuses on delivering excellence … service management that align with the organization's goals. Service Operations: Overseeing service delivery and collaborating with the Product Team to ensure that services are delivered according to standards. Service Level Agreements: Defining service level agreements (SLAs), experience level agreements (XLA), and operational level agreements (OLAs). Service More ❯

hands-on and experienced Senior Procurement Manager to lead on the sourcing, contracting, and vendor management of technology deployment and application management services - across ERP, CRM, HR and other enterprise systems. This is not a licensing/SaaS negotiation role, but rather focused on procuring and managing … services to implement, integrate, and support software platforms , including Workday, Microsoft, Oracle, Salesforce, ServiceNow, SAP, and others. You will be working closely with senior IT and transformation stakeholders across the business to ensure the successful onboarding and performance management of global delivery partners such as IBM, Cognizant … Accenture, TCS, Infosys, Wipro, and Capgemini. Key Responsibilities Lead end-to-end procurement activities for application deployment and technology services, including RFPs, negotiations, contracting and supplier onboarding. Manage relationships with global IT service providers delivering systems integration, support, and managed services for platforms like Workday, SAP More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to … THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER … reports (PMIRs) Take ownership of incidents and requests that are passed to the service delivery teams, providing the requisite support to the wider IT operation Manage both internal and external stakeholders effectively, developing and maintaining lasting relationships Engagement with sales teams and PMO, supporting commercial activities and account More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to … THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER … reports (PMIRs) Take ownership of incidents and requests that are passed to the service delivery teams, providing the requisite support to the wider IT operation Manage both internal and external stakeholders effectively, developing and maintaining lasting relationships Engagement with sales teams and PMO, supporting commercial activities and account More ❯

Governance Officer/IT Service Desk Manager Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over … million active customers in over 700 business locations. Due to business requirements, we are now looking to acquire the services of an experienced IT Governance Officer. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key … Responsibilities: There are 4 parts to this role IT Service Desk Oversight Compliance and Governance Vendor Management Disaster Recovery and Business Continuity 1. Compliance and Governance: a. Oversee, and maintain compliance with Cyber Essentials Plus and ISO27001 requirements and other international standards as part of business as usual More ❯

IT Service Continuity Manager Location: Manchester (hybrid 2 to 3 days per week onsite) Rate: £500 to £600 per day via umbrella Legnth: 3 months Role Summary We have an exciting new contract opportunity as a IT Service Continuity Manager. The role will be … initial 3 month contract and will provide you with the opportunity to use formal risk assessment and management processes to reduce risks for IT services. To agree minimum acceptable levels and to plan and prepare for the recovery of IT services. Key Responsibilities Ensure the Service … products to support the service in production Produce periodic reports upon request, monitoring the health of the IT Disaster Recovery/failover services, identifying issues and remediation activities Supplier governance Work closely with the Risk Manager, in the overall management of IT and More ❯

key role in providing leadership, guidance, and structure to both Business Stakeholders and Technology Service Partners, ensuring the delivery of exceptional IT services that enhance our customer experience. As part of a transformation programme into a standalone PLC business, this is a great time to join us … s favourite DIY store, we are a growing multichannel organisation, with a strong culture of authenticity and innovation. Key Responsibilities Manage IT services across the entire lifecycle for your assigned business area, ensuring they align with business needs and operational requirements. Act as the Subject Matter Expert … service portfolio, providing guidance and oversight. Monitor and manage Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), ensuring performance targets are met and services remain supportable and maintainable. Oversee change management to ensure system stability and service availability are maintained, particularly within your business area. Develop and nurture More ❯

New Business Development Manager - SME/Enterprise Sector Networking Managed Services, Networking Solutions Selling. Location:- Hybrid working, Hertfordshire/London areas Salary:- £40k-45k Basic + £40-45k Comms + Car Allowance + Pension + PPP etc Environment:- Consultative New Business, SME, Enterprise, Networking Managed Services … responsible for creating and closing profitable New Business(70/30) and with some existing account opportunities from the networking portfolio of solutions and services this company offer. The ideal candidate would have 2 years+ sales experiences from a New Business Hunter perspective, selling complex networking and managed services … of specialist resource throughout the process to ensure the best possible outcomes for all parties. Responsibilities:- Identify, qualify and close new networking and managed services opportunities within the telecoms and Enterprise market. Achieve quarterly and annual gross margin sales targets Ensuring the Solutions offered are in the field of More ❯

re looking for an experienced infrastructure and network service manager to take ownership of the governance and delivery of infrastructure and network services provided by our third-party suppliers. this is a pivotal role ensuring our outsourced partners deliver reliable, secure, and scalable technology services across … our estate you will act as the main point of contact for our managed service provider and other infrastructure vendors, ensuring services are fit-for-purpose, cost-effective, and aligned with business needs. you will also lead on service performance, vendor governance, and support project delivery across the estate … including restaurant openings and refurbishments key accountabilities | service governance & operations own the overall performance, reliability, and availability of infrastructure and network services, including wan/lan, connectivity, cloud platforms, and end-user computing govern service delivery from third-party providers, holding them to account against service level agreements, key More ❯

role offering a rare opportunity to shape how critical business systems are managed and integrated across our client's infrastructure. As Business Applications Manager, you will oversee the performance, resilience, and evolution of key systems, working closely with our vendors, internal IT teams, and senior business … C-Level executives and non-technical stakeholders. Solid understanding of change management and training best practices. Proactive, resilient, and able to navigate complex IT architectures and legacy systems. Comfortable operating in a 24/7 distribution environment, including being part of a dedicated OOH (Out Of Hours) on … and lasting impact. Why Join? Shape a brand-new leadership role with full CIO exposure and SLT membership. Clear progression pathway into senior IT leadership. Hybrid working model with flexibility. 25 days' annual leave + bank holidays, plus the option to buy/sell days. 15% bonus scheme. More ❯

role offering a rare opportunity to shape how critical business systems are managed and integrated across our client's infrastructure. As Business Applications Manager, you will oversee the performance, resilience, and evolution of key systems, working closely with our vendors, internal IT teams, and senior business … C-Level executives and non-technical stakeholders. Solid understanding of change management and training best practices. Proactive, resilient, and able to navigate complex IT architectures and legacy systems. Comfortable operating in a 24/7 distribution environment, including being part of a dedicated OOH (Out Of Hours) on … and lasting impact. Why Join? Shape a brand-new leadership role with full CIO exposure and SLT membership. Clear progression pathway into senior IT leadership. Hybrid working model with flexibility. 25 days' annual leave + bank holidays, plus the option to buy/sell days. 15% bonus scheme. More ❯