London, South East, England, United Kingdom Hybrid/Remote Options
AWD online
ITSupport Technician/Second Line IT Desktop SupportEngineer An exciting opportunity for an IT Desktop SupportEngineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following … roles, we’d also like to hear from you: ITSupportEngineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from … days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an ITSupport Technician/Second Line IT Desktop SupportEngineer who enjoys delivering outstanding technical support and client service. As an ITSupport Technician More ❯
Burnley, Lancashire, England, United Kingdom Hybrid/Remote Options
AWD online
IT Technician/Helpdesk SupportEngineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line ITsupport, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked … in the following roles, we’d also like to hear from you: ITEngineer, Helpdesk Analyst, Second Line SupportEngineer, Network Technician, Systems SupportEngineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime … must live within an easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk SupportEngineer/Service Desk Analyst to join a proactive ITsupport team, providing technical assistance, maintenance, and project support to More ❯
nottinghamshire, midlands, united kingdom Hybrid/Remote Options
The Orders of St Johns Care Trust
Do you have experience in being a first point of contact for IT queries? Are you looking to work as part of a supportive team with further training opportunities? Previous applicants need not apply. Role: ITSupportEngineer 1st Line Location: Eyre Court, Lincoln Salary: £23,000 to £25,000 Hours of work: 37.5 hours per … week Monday - Friday 08:30 -17:00 - Hybrid Working We have an excellent opportunity for an ITSupportEngineer to join our Lincoln Head Office Team. For this role, the ITSupportEngineer will be required to provide first line support for all IT calls; ensuring that positive customer experience and customer … satisfaction are considered in all interactions. As a first line ITSupportEngineer you will resolve most calls directly and support the resolution of more complex issues by effective escalation to second line support. This role will also be responsible for conducting a range of regular ongoing tasks, including first line function to support the More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid/Remote Options
RecruitmentRevolution.com
their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/ITSupportEngineer to join our multi-award-winning team. The Role at a Glance: 1st Line ITSupportEngineer - Desktop, SaaS, ApplicationsSheffield (S8)/… EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client’s business the best it can be.Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in More ❯
their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/ITSupportEngineer to join our multi-award-winning team. The Role at a Glance: 1st Line ITSupportEngineer - Desktop, SaaS, Applications Sheffield (S8 … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more More ❯
Beverley, East Riding, North East, United Kingdom Hybrid/Remote Options
Ernest Gordon Recruitment
ITSupportEngineer (3rd Line) £40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you an ITSupportEngineer or similar looking to join a leading company offering the chance to work … cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company? Do you want the opportunity to have a varied set of responsibilities from general ITsupport to infrastructure and cyber security? This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have … seen major growth since their establishment whilst building a loyal client base across numerous industries. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting More ❯
Beverley, East Riding, North East, United Kingdom Hybrid/Remote Options
Ernest Gordon Recruitment
ITSupportEngineer (Modular Buildings) £40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you an ITSupportEngineer or similar looking to join a leading company offering the chance to work … cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company? Do you want the opportunity to have a varied set of responsibilities from general ITsupport to infrastructure and cyber security? This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have … seen major growth since their establishment whilst building a loyal client base across numerous industries. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting More ❯
St. Mellons, Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Additional Resources Ltd
We currently have an urgent vacancy for a Service Desk Support Analyst/ITSupportEngineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within … hybrid working options (at least 3 days in office), a salary of £26,150 and benefits. We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM). We need someone who can … offer: Experience of working in 1st/2nd line Service Desk support role Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls Microsoft Windows 10/ More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2nd Line ITSupportEngineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus … problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line ITSupportEngineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line ITSupportEngineer Responsibilities: You’ll … be the face of our technical support service—resolving issues in person and remotely while maintaining outstanding customer satisfaction. Your day-to-day will include: Delivering Tier 1 & Tier 2 technical support professionally and efficiently Troubleshooting issues remotely and on-site, escalating to Tier 3 when needed Owning and resolving queries within agreed SLAs Managing your ticket queue More ❯
Beverley, East Riding, North East, United Kingdom Hybrid/Remote Options
Ernest Gordon Recruitment
3rd Line ITSupportEngineer (Modular Buildings) £40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you a 3rd Line ITSupportEngineer or similar looking to join a leading company offering … industries including education, government and infrastructure and due to an ever increasing workload are looking to grow their friendly team. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing … a key part in supporting project bandwidth as you work hybrid with some flexibility in working. This technical role would suit a 3rd Line ITSupportEngineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business. The Role: Oversee and optimise IT infrastructure, including servers More ❯
Cheadle, Cheshire, England, United Kingdom Hybrid/Remote Options
Allegiance Technology
Job title: ITSupportEngineer Location: Cheadle Hulme Salary: up to £30,000 An established Microsoft Partner who has been established for over 20 years is on the lookout for a new team member due to new client wins and expansion! This is a great chance to join a business which will allow you to undertake a … mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this? You will provide technical support remotely for the business's external clients. Your duties will include: Resolving and escalating tickets, involvement in large projects (upgrades, rollouts, migrations), technical … research for client solutions, logging and updating ITsupport issues and partaking in technical training and personal development sessions. Benefits include: * On site Parking* Monthly social events and meals out* Flexible working, Monday to Friday with no on call!* Hybrid working after probation* Friendly team* Paid for Microsoft Certifications* State of the art offices in Cheadle Hulme As More ❯
Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical … Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and … installation * Troubleshoots IT related issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an ITMore ❯
Employment Type: Permanent
Salary: £40000 - £43000/annum Bonus + Good Package
Liverpool, Merseyside, England, United Kingdom Hybrid/Remote Options
Circle Recruitment
ITSupportEngineer - Liverpool An ITSupportEngineer with strong 2nd line ITsupport, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool. My client is looking for someone with a can-do attitude who is rising to facing new … challenges, as this will be a hands-on role, offering hybrid working Key Skills required: Experience of working at a 2nd line ITsupport level Experience with Windows Server 19/2025 Windows 10/11 & M365 experience Azure, Entra and Intune experience Good working knowledge of support on-prem and configuring hybrid infrastructure environments Hyper-V … virtualisation O365 suite - Exchange Online Active Directory, Group Policy (DNS/DHCP) VOIP telephony support Experience troubleshooting wired and wireless networks - TCP/IP, etc. Key roles and responsibilities: Delivering courteous and expert IT assistance to all personnel. Diagnosis and resolution of IT concerns via remote and on-site methods. Deployment of desktop/server software and More ❯
ITSupportEngineer (Hybrid/Remote working Considered) My client is expanding and is seeking a proactive, technically strong ITSupportEngineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies, this role will … a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing issues through to full resolution Monitoring, managing and remediating systems using RMM tools Troubleshooting … technical documentation and communicating clearly with clients Contributing to process improvements and best-practice initiatives What You’ll Bring Essential: 2+ years’ experience in an MSP or multi-client ITsupport environment Strong knowledge of Microsoft 365, Intune and Azure AD Solid understanding of Windows Server, Active Directory and Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Adria Solutions
ITSupportEngineer (Hybrid/Remote working Considered) My client is expanding and is seeking a proactive, technically strong ITSupportEngineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies, this role will … a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing issues through to full resolution Monitoring, managing and remediating systems using RMM tools Troubleshooting … technical documentation and communicating clearly with clients Contributing to process improvements and best-practice initiatives What You’ll Bring Essential: 2+ years’ experience in an MSP or multi-client ITsupport environment Strong knowledge of Microsoft 365, Intune and Azure AD Solid understanding of Windows Server, Active Directory and Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Circle Recruitment
3rd Line ITSupportEngineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line ITSupportEngineer to join their … Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line ITSupportEngineer, you'll be a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with internal teams, school stakeholders … licence and access to a vehicle Desirable Skills: Exposure to project management methodologies Commercial awareness and ability to align technical solutions with business needs Key Responsibilities: Lead and deliver IT infrastructure projects across educational settings Provide remote and onsite support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
Circle Group
3rd Line ITSupportEngineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line ITSupportEngineer to join their … Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line ITSupportEngineer, you'll be a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with internal teams, school stakeholders … licence and access to a vehicle Desirable Skills: Exposure to project management methodologies Commercial awareness and ability to align technical solutions with business needs Key Responsibilities: Lead and deliver IT infrastructure projects across educational settings Provide remote and onsite support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
VIA MATCH LIMITED
ITSupportEngineer – £55,000 Consulting Business | London (Hybrid) A well-established consulting firm is seeking a proactive ITSupportEngineer to join its growing internal technology team. This is a great opportunity for someone who enjoys variety, problem-solving, and working closely with users across a professional services environment. The Role You’ll … be responsible for delivering high-quality ITsupport and ensuring the smooth running of day-to-day technology operations. Key responsibilities include: Providing 1st–2nd line support across hardware, software, and networks Troubleshooting incidents and escalating complex issues when required Managing user onboarding/offboarding, permissions, and system access Supporting Microsoft 365, Azure AD, and core business … applications Maintaining IT documentation, asset registers, and best-practice processes Contributing to ongoing infrastructure, security, and improvement projects About You 2–4 years’ experience in an ITsupport or service desk role Solid knowledge of Microsoft 365, Windows environments, and networking fundamentals Strong troubleshooting skills and a customer-first approach Confident communicator, able to support users More ❯
Bromsgrove, Worcestershire, England, United Kingdom Hybrid/Remote Options
Nextech
Role: ITSupportEngineer Location: Bromsgrove (Hybrid Working)Salary: £27,000 + Paid Certifications Are you an enthusiastic ITSupportEngineer looking to develop your career in a supportive, modern, and fast-growing tech environment? This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide … experience, and receive fully funded certifications to help you progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation … Azure cloud services Hardware troubleshooting & device configuration General ITsupport, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving user issues across desktops, servers, cloud and network environments Supporting More ❯
Coleford, Gloucestershire, South West, United Kingdom Hybrid/Remote Options
LM RECRUITMENT SOLUTIONS LTD
ITSupportEngineer Coleford £30-35k Job Summary Responding to user queries, incidents and issues, which can arrive through the IT help desk, by email, or by phone. Gathering information related to incidents or issues, then determining the root cause and implementing resolutions to resolve the users issues. Key Responsibilities Supporting internal users across the … UK and global offices with software and hardware issues, and service requests Prioritising and managing several open support cases Active Directory administration. user account creations, modifications, account removals, computer management, security, access rights, etc. Involved in hardware builds and initial system training for new users Assist colleagues in the wider IT team in dealing with peaks in workload … within the IT service/support area where necessary. Working in the office, Travel UK and rate travelling abroad Communication and Contacts Communication is verbal and written including the provision of technical reports, sensitive information etc. Contact includes both internal/external customers & Vendors Qualifications & Experience Essential Working knowledge of Active Directory. Experience in a similar role. An More ❯
Henfield, West Sussex, South East, United Kingdom Hybrid/Remote Options
JLA Resourcing Ltd
Job Title: 1st Line/2nd Line ITSupportEngineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000–£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility of becoming permanent The Opportunity We're looking for a 1st Line/2nd Line ITSupportEngineer to join a small, busy team and keep day-to-day IT running smoothly. This is a practical, hands-on role with real variety. Tasks include supporting users, managing kit, and helping set up temporary site offices through the year. If you like being the person who gets things working again, communicates clearly, and keeps people … There's also genuine scope for this to become a longer-term role for the right person. The Role You'll cover a blend of 1st/2nd line support and on-site IT operations, working independently day to day and escalating when needed. Key responsibilities include: Handling daily support tickets across hardware, software and user queries. More ❯
Hampshire, England, United Kingdom Hybrid/Remote Options
Spectrum IT Recruitment
We're looking for a motivated ITSupportEngineer to join a thriving company in a time of growth. You'll support the day-to-day IT operations and projects across the business. Additional Info: Familiarity across Azure and Cybersecurity is highly desirable. The role is hybrid working - 1 day per week work from home. … Due to the location - a driving license/car is essential Key responsibilities: Act as the 'Go-to' person for an ITSupport related needs within the business. Proficient within a Microsoft environment - AD, Exchange etc. Maintain and enhance security processes, supporting ISO 27001 compliance. Work on Azure and cloud-based projects. Manage hardware and software assets. SupportIT projects and contribute to system improvements. Requirements: Proven ITsupport experience in a similar role - including Hardware, Software & customer facing support. Familiarity with Microsoft Azure and cybersecurity best practice. Strong organisational and communication skills. Proactive, detail-oriented, and able to manage multiple priorities. Please apply direct to this advert or email your CV to Spectrum More ❯
Taunton, Somerset, England, United Kingdom Hybrid/Remote Options
SER (Staffing) Ltd
ITSupportEngineer - Taunton - £30,000 - Hybrid Working! In this role, you’ll provide hands-on 1st/2nd line support across their offices, keeping users connected, productive, and secure. You’ll handle device setup, user onboarding, software installs, troubleshooting, patching, and play a key part in maintaining a reliable IT environment. What you’ll … be doing: Delivering responsive ITsupport across multiple sitesSetting up and configuring laptops, mobiles, and user accountsSupporting Microsoft 365, AD, Azure, Exchange and general networkingMaintaining systems, software, and security updatesWorking closely with the wider IT team to deliver excellent service About you: Experience in a 1st/2nd line ITsupport or service desk roleStrong More ❯
Burgess Hill, West Sussex, England, United Kingdom Hybrid/Remote Options
SER (Staffing) Ltd
2nd Line ITSupportEngineer – Burgess Hill – Up to £35,000 + Hybrid! We’re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line ITSupportEngineer to join their growing team. You’ll be supporting a wide range of technologies including Microsoft … Azure, Veeam, VMware, and more — within a fast-paced, cloud-first MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: Windows Server/VMware/Hyper-V Microsoft 365 & Azure Networking – Firewalls, Routers, Switches Veeam Backup/Intune MDM MSP experience (desirable) What You Get: Salary More ❯
Castle Bromwich, Birmingham, West Midlands, England, United Kingdom Hybrid/Remote Options
Arden Resourcing Limited
ITSupport Desk Engineer (MSP experience required) – Birmingham/Hybrid £30,000-£35,000 A well established and fast-growing Managed Service Provider are on the market for an ITSupport Desk Engineer to join their growing technical team. This role focuses on delivering a wide range of client projects, both onsite and remotely. … resolving issues that arise. This is ideal for someone who enjoys a mix of technical work, planning and customer interaction. Key Skills 3+ years experience in team-based Technical Support role (ideally with an MSP) Able to raise, update & resolve issues reported to Support Desk Excellent customer service & communication skills Excellent diagnostic skills & logical thinking Up-to-date … Configuration & Troubleshooting Networking – TCP\IP, DNS, DHCP, troubleshooting Hyper-V – Admin & Troubleshooting (desirable) WiFi – Ubiquiti (desirable) Firewalls – SonicWall (desirable) SQL Management (desirable) PowerShell (desirable) Hands on Experience Logging & updating Support Tickets for customers issues Remote support and maintenance across customers PCs, Laptops & Servers Analysing call logs so you can spot common trends and underlying problems Updating technical documentation More ❯