IT Support Manager
London, South East, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
HARKAYE CORE TALENT LIMITED
IT Support Manager Location: London (Hybrid – Minimum 3–4 Days in Office) Posted by Harkaye Core Talent Harkaye has partnered with a fast-paced and forward-thinking law firm to appoint an experienced IT Support Manager to lead their internal technology support function. This is a leadership position within a growing team, ideal … technically hands-on and confident in managing people, process, and performance. The successful candidate will oversee a team of five and be responsible for delivering a reliable and responsive IT support service to a busy professional user base. Key Responsibilities Manage the day-to-day operations of the IT support team, ensuring timely resolution of incidents … ownership of escalated issues and act as the point of contact for complex technical problems Oversee onboarding and offboarding processes, including configuration and distribution of laptops, phones, and other IT equipment Manage the inventory and procurement of hardware, licenses, and user accounts Maintain and improve the internal helpdesk system and ensure SLA targets are met Deliver IT inductions More ❯
Employment Type: Full-Time
Salary: £55,000 - £60,000 per annum
Posted: