Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITILcertification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools More ❯
Buckinghamshire, United Kingdom Hybrid / WFH Options
Sellick Partnership
and mitigations. Accountable for Operational Governance bodies and their terms of reference, maintaining up to date & accurate ICT systems & process documentation. Accountable for the ITIL Change Process and the ITSM Tooling Continuously review ICT Infrastructure, making capacity recommendations for ICT Systems in support of ongoing business operations & future requirements. … Bachelor's degree in Information Technology or related field plus demonstrable experience in network/system administration and PC support, including experience working within ITIL aligned Service Management. ITILcertification at L4 Managing Professional, demonstrating clear understanding of the ITIL framework and its application in an More ❯
Buckinghamshire, United Kingdom Hybrid / WFH Options
Sellick Partnership
and mitigations. Accountable for Operational Governance bodies and their terms of reference, maintaining up to date & accurate ICT systems & process documentation. Accountable for the ITIL Change Process and the ITSM Tooling Continuously review ICT Infrastructure, making capacity recommendations for ICT Systems in support of ongoing business operations & future requirements. … Bachelor's degree in Information Technology or related field plus demonstrable experience in network/system administration and PC support, including experience working within ITIL aligned Service Management. ITILcertification at L4 Managing Professional, demonstrating clear understanding of the ITIL framework and its application in an More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Eutopia Solutions Ltd
be skilled in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services Experience of having worked in an ITIL v3 or v4 Framework environment - ITILCertification would be highly valued, as would Microsoft Certifications Ideally you will have experience in supporting More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions
connectivity, VP, and VDI Services Ideally you will have experience in supporting mobile collaboration using Blackberry Work apps Experience of having worked in an ITIL v3 or v4 Framework environment – ITILCertification would be highly valued, as would Microsoft Certifications Apply NOW for immediate consideration. More ❯
Canterbury, Kent, United Kingdom Hybrid / WFH Options
Applicable Limited
on transition progress. Risk & Compliance Management Identify and mitigate risks associated with the transition. Ensure compliance with industry regulations and security standards, ISO 27001, ITIL, GDPR. Conduct impact assessments and develop contingency plans. Service Operations & Handover Ensure operational readiness before transitioning to managed services. Define KPIs and performance metrics … toward improvement. Experience in handling team resource management and identifying skill gaps. Experience in IT service management (ITSM) and service transition. Strong understanding of ITIL frameworks and best practices. Familiarity with managed service agreements (MSAs) and SLAs. Project Management Skills Proficiency in project management methodologies and documentation. Ability to … experience. Ability to work under pressure and manage multiple priorities. Background & Experience Bachelor's degree in IT, Business, or related field. PMP, PRINCE2, or ITILcertification preferred. Experience delivering upgrades and Infrastructure SAP projects. 5+ years of experience in IT service transition, managed services, or project management. Experience More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Civil Aviation Authority
occasional) on-call assistance out of hours. Experience of supplier and vendor management Familiarity with infrastructure as code (IaC) principles and deployment automation. Formal ITIL accreditations to Foundation level. Personal Qualities Methodical and organised. Ability to work under pressure. Excellent communication and leadership abilities Problem-solving mindset and adaptability More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements … constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITILcertification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB … or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
West Recruitment Pty Ltd
are now ready to take the next step up to management. Other key attributes in your profile include: Degree or formal qualification in IT. ITILCertification and the ability to work within the ITIL framework. Clear and concise communication skills - able to work with execs, entry-level More ❯
Chatham, England, United Kingdom Hybrid / WFH Options
Intec Select
and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITILcertification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant More ❯
Wolverhampton, England, United Kingdom Hybrid / WFH Options
Intec Select
and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITILcertification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
WD-40 Company (UK)
General understanding of the financial and operational challenges and requirements of a public company. Bachelor's degree in computer sciences or technical field, preferred. ITILcertification, preferred. Previous Technical Certifications. Total Rewards Our competitive and comprehensive benefits package provides you protection, security, and peace of mind. We offer More ❯
surrey, south east england, United Kingdom Hybrid / WFH Options
MFK Recruitment
working for an MSP or similar technology background Experience working in a customer-facing role Familiar with MSP operations: Ticketing systems, SLAs, client escalations ITIL qualification Incident Management: Handling outages, escalations, and root cause analysis. Strong interpersonal skills; able to communicate verbally and in writing to both technical and More ❯
Milton Keynes, Buckinghamshire, South East Hybrid / WFH Options
Nexus Jobs Limited
sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITILcertification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Outokumpu Chrome Oy
Networking would be beneficial Experience supporting corporate WAN, LAN & WLAN environments Excellent analytical and problem-solving skills Strong communication and interpersonal skills in English ITIL Qualified - Minimum Foundation level What Outokumpu Offers Competitive salary and benefits package Hybrid Work Opportunities for professional growth and development A dynamic and international More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
and mitigation tasks with Risk Owners Manage and raise risks, where a risk to service has been identified Key skills & qualifications You will have ITILcertification Ability to assimilate information quickly, clearly identifying key risks and gaps, issues, and present information concisely Have a proven track record in More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Robertson Sumner
insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITILcertification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Eden Scott
9k) Deep understanding of BGP, EIGRP, OSPF, QoS, and MPLS Proficiency with wireless (Aruba), firewalls (Palo Alto/Fortinet), and WAN accelerators (Riverbed) CCNP certification or equivalent knowledge Experience with monitoring and management tools like Solarwinds and F5 Solid understanding of network security and Layer 7 implementation Desirable Extras … Experience with Aruba ClearPass and 802.1x Familiarity with cloud platforms (Azure, AWS, O365), ExpressRoute Knowledge of VMWare NSX and software-defined networking ITILcertification and experience in professional services The Offer Location: Glasgow (hybrid working, 3 days in-office) Salary: competitive depending on experience Working hours: Permanent, full More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
IT Talent Solutions Ltd
tasks Committed to the mission and values of SSJ Desirable Project Management experience Experience with WordPress, Experience with Bespoke Inventory Management or cloud software ITIL qualification Experience delivering user training The Details: Remote or Hybrid role: 1 day a week on-site preferred Salary starts at £39k, with room More ❯
Kingston Upon Thames, Surrey, United Kingdom Hybrid / WFH Options
St. Laurence College
institution's growth and success. Qualifications Education and Experience: A minimum of a 3-year Diploma/Degree in a relevant field of study. ITIL (Information Technology Infrastructure Library) certification is required to demonstrate expertise in managing IT services, aligning IT processes with organizational needs and ensuring efficient More ❯
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
Hypercube Consulting
Preference for Aberdeen with remote working Hybrid role between delivery and commercial functions Experience of achieving commercial targets Flexible working (we’re very relaxed) ITIL certifications a bonus Energy sector expertise a plus Background from a Tech Consulting firm a plus Scrum experience a plus Who are we? Hypercube … facing and internal communication skills Previous experience of working in a commercially targeted environment Excellent written and verbal communication skills Strong working knowledge of ITIL and PRINCE2 - certification desirable Experience of working using Agile frameworks such as Kanban or Scrum Understanding and integrating appropriate service management tools and More ❯
aberdeen, north east scotland, United Kingdom Hybrid / WFH Options
Hypercube Consulting
Preference for Aberdeen with remote working Hybrid role between delivery and commercial functions Experience of achieving commercial targets Flexible working (we’re very relaxed) ITIL certifications a bonus Energy sector expertise a plus Background from a Tech Consulting firm a plus Scrum experience a plus Who are we? Hypercube … facing and internal communication skills Previous experience of working in a commercially targeted environment Excellent written and verbal communication skills Strong working knowledge of ITIL and PRINCE2 - certification desirable Experience of working using Agile frameworks such as Kanban or Scrum Understanding and integrating appropriate service management tools and More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Project Manager/Senior IT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL experience within a service desk environment is required for an innovative tech services firm. SALARY: Competitive + Generous Benefits (see below) LOCATION: Hybrid working from the … for an IT Project Manager/Senior IT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL experience within a service desk environment. As the IT Project Manager/Senior IT Project Support Engineer you will join a busy team where … our Recruitment Team to review. CANDIDATE REQUIREMENTS Qualifications Microsoft Certified Professional or equivalent CCNA or Fortinet Certified Professional or equivalent Prince2 Project Management qualification ITIL qualification Beneficial Skills & Experience Prince2 Project Management experience ITIL experience ISO, Cyber Essentials and other auditing frameworks experience Understanding of Cyber Security Principals More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
risual Limited
About the role The Service Delivery Manager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and client relationship duties, managing multiple client accounts. You will work closely with the Account Manager and the wider Node4 team to deliver … for service delivery issues related to your assigned accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired depending on account). Experience as a Service Delivery Manager or similar role. Proficiency in MS Office (Word, Excel, PowerPoint More ❯
Loudwater, Buckinghamshire, United Kingdom Hybrid / WFH Options
Costa Coffee
developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service More ❯