IT Technical Support Officer (Fintech)
- Hiring Organisation
- Montpellier Resourcing
- Location
- Brentwood, Essex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £35,000 per annum
Customer Interaction: Provide clear, professional guidance to technical and non-technical stakeholders. Ticket Management: Log, track, and resolve support cases within SLA timelines using JIRA or similar platforms. Collaboration: Work closely with engineering and product teams to escalate and resolve complex issues. Documentation: Maintain accurate onboarding records and contribute ...