15 of 15 Remote Journey Map Jobs in the UK excluding London

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

Ability to clearly articulate design concepts, strategies, and decisions to diverse audiences, including senior stakeholders Proficiency in service design methods, including user research, journey mapping, service blueprints, prototyping, and workshop facilitation Excellent communication skills, including the ability to synthesise content into concise summaries This post requires a DBS More ❯

Do: Champion human-centred design across the full service lifecycle Use research insights to inform design decisions and strategy Create UX assets personas, journey maps, wireframes , and prototypes Code quick, testable prototypes in HTML, CSS, JavaScript when needed Ensure designs are inclusive , accessible and aligned with GDS standards More ❯

design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered. · Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc) · Experience across large, diverse organisations ✳️ This is a fixed-term, salaried role paying £66,000 - 80,000 + benefits (location dependent More ❯

and other stakeholders to deliver actionable insights that drive customer-centric solutions. Conduct user research activities, including usability testing, customer interviews, surveys, and journey mapping, to identify pain points and opportunities. Lead discovery research for high-impact projects, ensuring research findings inform design and product decisions. Benchmark key More ❯

of user research methodologies and the ability to translate research findings into actionable design insights. Experience using Service Design principles such as customer journey mapping, service blueprinting, and stakeholder management. Mastery of interaction design principles, information architecture, and user flow development. Proficiency in industry-standard design and prototyping … strategy for the new digital platform, aligned with business goals and customer needs. This includes mapping out the desired end-to-end customer journey and identifying key service touchpoints. Oversee and contribute to comprehensive user research activities, including user interviews, surveys, usability testing, and data analysis, to deeply … understand customer behaviours, needs, and pain points across all business units and across the entire service journey. Lead the creation of detailed customer journey maps that visualize the end-to-end experience, identifying key touchpoints, pain points, and opportunities for improvement across digital and potentially offline channels. Drive More ❯

a full service review of payroll service, process and systems: Undertake review of current state including business process/value stream/customer journey mapping and identification of current issues and waste in the system. This should identify and prioritise areas of high volume and cost to ensure More ❯

ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, user journey mapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals, technical architecture and More ❯

ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, user journey mapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals, technical architecture and More ❯

clear KPIs A natural collaborator with a curiosity for what’s new and what’s next Bonus if you have: Experience with customer journey mapping, CRM tools or martech platforms Knowledge of broader market or consumer trends relevant to brand planning This is a fantastic opportunity to join More ❯

plans with clear KPIs A natural collaborator with a curiosity for whats new and whats next Bonus if you have: Experience with customer journey mapping, CRM tools or martech platforms Knowledge of broader market or consumer trends relevant to brand planning This is a fantastic opportunity to join More ❯

UX across several high-visibility product areas (youll be the go-to person). Working across the full UX spectrum from discovery and journey mapping to UI design, prototyping, and handoff. Helping drive clarity in delivery: identifying problems, validating ideas, and pushing back where requirements are vague. Running … the company transitions to fully in-house development. What Were Looking For: A strong generalist UX skill set: discovery, research (qual and quant), journey mapping, service blueprints, UI design, Figma, and design systems. Experience owning full product areas not just delivering screens but driving direction. A proactive mindset More ❯

across several high-visibility product areas (you’ll be the go-to person). Working across the full UX spectrum — from discovery and journey mapping to UI design, prototyping, and handoff. Helping drive clarity in delivery: identifying problems, validating ideas, and pushing back where requirements are vague. Running … company transitions to fully in-house development. What We’re Looking For: A strong generalist UX skill set: discovery, research (qual and quant), journey mapping, service blueprints, UI design, Figma, and design systems. Experience owning full product areas — not just delivering screens but driving direction. A proactive mindset More ❯

Full time permanent Senior Business Applications Analyst - CRM (CRM, Yardi, RentCafe, Customer Journey, Implementation) Take your CRM implementation skills to the next level in a fully remote role with a FTSE 500 company transforming healthcare infrastructure. A Senior Business Applications Analyst - CRM (CRM, Yardi, RentCafe, Customer Journey … standardising software solutions across its portfolio to deliver top-tier resident experiences. You will need: 4+ years' experience in CRM implementation, including customer journey mapping Hands-on experience with CRM solution or residential property software management platforms Background in sales and customer experience systems Strong understanding of customer … the implementation and ongoing support of CRM and RentCafe modules, aligning multiple stakeholders across projects. You'll work cross-functionally to design customer journeys, map processes, and deliver a cohesive CRM experience across all UK care homes. Expect to partner with implementation teams, external consultants, and business stakeholders to More ❯

top-tier resident experiences. You will need: 4+ years' experience in implementation of residential property, student accommodation, or block management systems, including customer journey mapping Hands-on experience with CRM solution or residential property software management platforms Background in sales and customer experience systems Strong understanding of customer … journey design and best practices This is a key role where you'll drive … the implementation and ongoing support of CRM and RentCafe modules, aligning multiple stakeholders across projects. You'll work cross-functionally to design customer journeys, map processes, and deliver a cohesive experience across all UK care homes. Expect to partner with implementation teams, external consultants, and business stakeholders to configure More ❯