1 to 25 of 51 Remote Journey Map Jobs in the UK excluding London

and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping More ❯

Native Mobile App Design Experience A portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/or multi-channel (MC) experience More ❯

Native Mobile App Design Experience A portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/or multi-channel (MC) experience More ❯

as a Senior Product Designer. A portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/or multi-channel (MC) experience More ❯

and synthesize human insights, balancing them against enterprise constraints. Facilitation: Lead workshops to gather insights, foster collaboration, and drive team consensus across multiple project streams. Visualization: Create user journey maps and develop prototypes to visualize, test, and validate concepts. Leadership: Manage team activities, make key design decisions, and provide solutions across multiple teams within the SI partner's More ❯

user needs and pain points. Insight Synthesis: Interpret and synthesize human insights, ensuring they are balanced against strategic business, technical, and brand inputs. Artifact Creation: Create detailed User Journey Maps and facilitate the development of Service Blueprints to visualize the end-to-end experience. Collaboration & Facilitation: Plan and lead cross-functional workshops to gather insights, align teams, and More ❯

design process, from framing services to delivery. Conduct and synthesise ethnographic and UX research to uncover user needs. Facilitate workshops and guide teams toward informed, collaborative decisions. Produce journey maps, prototypes and usability tests to validate concepts. Provide expert input across multiple teams, influencing key design and service decisions. About You Advanced expertise in UX Research and strong More ❯

AI, and emerging technologies to enhance campaign impact and efficiency Safeguard brand integrity across all marketing communications, maintaining consistency in tone Support PR and communications activities Manage customer journey mapping, ensuring seamless omnichannel experiences and alignment with the organisation's strategic objectives The person: Demonstrable experience in campaign or demand generation marketing, ideally within a SaaS, technology, or More ❯

method for a project ● Experience working in agile multidisciplinary teams, including designers and developers, to build digital products and services ● Confidence developing user needs, personas/mindsets, user journey maps, and other research artefacts ● Experience applying and understanding of ethical research practices and processes, such as consent ● Experience gathering evidence to support decision making, and gathering research questions More ❯

Specialist Skills & Experience • Proven experience with CRM and CDP platforms (e.g., DotDigital, Salesforce, Marketo, Bloomreach) • Strong automation and lifecycle marketing knowledge • Skilled in segmentation, data analysis, and customer journey mapping • Comfortable with testing frameworks and interpreting results • Understanding of integrations, webhooks and data flows • Excellent communication skills, able to simplify technical concepts • Strong attention to detail and ability More ❯

developers, designers, and stakeholders to optimise user journeys and deliver impactful digital experiences. Key Responsibilities: Own the optimisation of digital products, improving UX, accessibility, and performance Lead user journey mapping across web and mobile, ensuring inclusive and insight-led design Define user stories and guide development teams through delivery Collaborate with internal teams and external partners to deliver More ❯

service delivered is intuitive, accessible and built around real user behaviour. Key Responsibilities: Conduct user interviews and usability testing to gather insights and feedback. Create user personas and journey maps to visualize user experiences. Collaborate with cross-functional teams to ensure design consistency and alignment with user needs. Stay updated on industry trends and best practices to enhance More ❯

that enhances guest experience. From in-room entertainment with TV casting, Wi-Fi, cloud PBX phone service – travelers feel at home wherever they go. Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the More ❯

developing and applying brand guidelines across channels Comfortable collaborating with Sales, Product, and Design in a fast-paced environment Strong SEO knowledge to support website UX and digital journey mapping Solid understanding of payments, PSPs, or payment orchestration Nice to have: Experience with design tools (Canva, Adobe) and video editing software Podcast or interview experience iGaming market experience More ❯

be embedded in a cross-functional squad, contributing to discovery, UX research, wireframes, user flows, prototypes, and interaction design across our mobile and desktop experiences. What You'll Do Map and define end-to-end user journeys for complex, multi-persona workflows (deskless + desktop) Create wireframes, low-fi and mid-fi concepts, and interactive prototypes for web and … and product quality at every stage Requirements About You 5+ years of UX or Product Design experience (SaaS, mobile-first, or complex digital products ideal) Strong capability in journey mapping, wireframing and prototyping tools (Figma preferred) Experience designing for mobile apps (React Native is a bonus) A portfolio demonstrating user-centric design, problem solving and clear reasoning Comfortable More ❯

design and a common goal of delivering outstanding products to our users. In your role as Senior Product Designer at Landytech, you will be embarking on an exciting journey into the world of SaaS investment products for the fintech industry. In this role, you won't just learn and grow; you'll also actively contribute to groundbreaking solutions … solutions Crafting end-to-end user experiences for our platform Adhering to design systems and standards Gathering feedback from various stakeholders and iterating on designs Creating user personas, journey maps, wireframes, and prototypes Assisting in use case development based on business requirements Facilitating the design process, presenting ideas, and refining designs Conducting failure analysis and solution validation Your More ❯

senior stakeholders and governance boards. Strong communicator, able to translate complex concepts into clear, accessible language. Proficient in a range of analysis and testing techniques, including persona creation, journey mapping, requirements definition, benefit evaluation, impact assessments, pulse surveys, traceability matrices, and test planning. Job Offer Salary range of is 55,552 - 58,414 Hybrid working Pension scheme Plus More ❯

senior stakeholders and governance boards. Strong communicator, able to translate complex concepts into clear, accessible language. Proficient in a range of analysis and testing techniques, including persona creation, journey mapping, requirements definition, benefit evaluation, impact assessments, pulse surveys, traceability matrices, and test planning. Job Offer Salary range of is £55,552 - £58,414 Hybrid working Pension scheme Plus More ❯

engineers across different teams. Share knowledge, generate ideas, and embed design principles across product, service, and customer journeys. Have customers' needs in mind when defining end - to - end journeys. Map out intuitive steps in processes, such as user flows. Structure information delivery throughout the journey to define and create page level prototypes and design goals. Creating consistency More ❯

strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience across process-driven User Experience Design as well as high-fidelity user interface design, youll map user journeys and design wireframes and prototypes across a range of projects. Youll design branded visuals and contribute to design systems that scale across platforms. This role is varied … that values openness, inclusion and continual learning. What experience youll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Solid understanding of user research methods qualitative and quantitative. Experience working in Agile environments. Ability to balance user needs with business and stakeholder goals. Comfortable working across branding More ❯

prioritised test plans. Identify UX barriers and improvement opportunities across key customer journeys, suggesting actionable development changes where needed. Plan and lead quantitative and qualitative research, including user journey audits, customer surveys, and user testing. Translate research into wireframes, storyboards, user flows, or annotated mock-ups using tools like Figma, InVision, and Adobe XD. Work collaboratively with performance … version control tools like Git to manage and track your development efforts. Familiarity with agile methodologies or sprint-based delivery processes. Plus, bonus points for: Knowledge of customer journey mapping and service design principles. Experience supporting new business efforts, bringing your expertise in conversion and technical optimisation to new pitches or proposals. Familiarity with advanced web frameworks like More ❯

Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods , improve design operations, and drive adoption … What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery More ❯

Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods , improve design operations, and drive adoption … What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery More ❯

Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods , improve design operations, and drive adoption … What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery More ❯

Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods , improve design operations, and drive adoption … What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery More ❯