AI Chatbot & Conversational Design Specialist (French speaking)
- Hiring Organisation
- Adria Solutions
- Location
- Basingstoke, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £50,000
Specialist Step into a role where AI isnt theoretical - its already live, evolving, and making an impact. Youll be working on a production-level LLM chatbot integrated with Intercom, handling real user traffic and data. This is a rare opportunity to directly shape performance through metrics like resolution rate, CSAT … working with chatbot platforms (Intercom preferred; Zendesk AI, Ada, LivePerson, Drift also considered) Proven experience improving chatbot performance through prompt design Strong understanding of LLM concepts (grounding, retrieval, hallucination) Confident in building reports using Excel or Google Sheets Experience managing structured knowledge bases (Intercom, Zendesk, Notion, Confluence, etc.) Behavioural skills ...