Chatbot Content Designer
- Hiring Organisation
- The Citation Group
- Location
- Wilmslow, England, United Kingdom
Hands-on experience using Intercom, especially chatbot workflows and Inbox. Experience in customer support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge management or content management systems. Strong stakeholder management and communication skills. Ability ...