Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
provide housing services for nearly 160,000 residents. They employ over 2500 people across the UK and are an accredited Gold 'Investors in People'. About the role The Lead Business Analyst will lead the design and delivery of business analysis across complex or large-scale change and technology projects. This role is pivotal in shaping initiatives to ensure they … and ensuring high-quality outputs aligned with governance and strategic goals. Key Responsibilities: Shape new project initiatives and define scope and objectives in partnership with project leads and vendors. Lead business design workstreams, including planning, resourcing, and delivery of artefacts. Manage and mentor Business Analysts, ensuring adherence to methodology and consistency of outputs. Lead requirements management, translating business goals into … of business process modelling methods, using MS Visio or Lucid Chart with a proven track record of delivering quantifiable process improvements through the application of different techniques. Able to lead, develop, engage, and influence at all levels. Excellent written, numerical, facilitation, and presentation skills. Excellent knowledge of Microsoft Office 365 tools. Proficient in the use of software delivery, requirements management More ❯
Oldham, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Hays
provide housing services for nearly 160,000 residents. They employ over 2500 people across the UK and are an accredited Gold 'Investors in People'. About the role The Lead Business Analyst will lead the design and delivery of business analysis across complex or large-scale change and technology projects. This role is pivotal in shaping initiatives to ensure they … and ensuring high-quality outputs aligned with governance and strategic goals. Key Responsibilities: Shape new project initiatives and define scope and objectives in partnership with project leads and vendors. Lead business design workstreams, including planning, resourcing, and delivery of artefacts. Manage and mentor Business Analysts, ensuring adherence to methodology and consistency of outputs. Lead requirements management, translating business goals into … of business process modelling methods, using MS Visio or Lucid Chart with a proven track record of delivering quantifiable process improvements through the application of different techniques. Able to lead, develop, engage, and influence at all levels. Excellent written, numerical, facilitation, and presentation skills. Excellent knowledge of Microsoft Office 365 tools. Proficient in the use of software delivery, requirements management More ❯
system in support of the NHS People Plan and the wider NHS workforce priorities. As we move into the next phase of delivery, we're looking for a Management Lead - Quality Assurance to join the programme's leadership team and help ensure the successful transition from the current ESR system to a future-ready, national workforce solution. You'll lead … networks o Excellent pension o NHS Car lease scheme o Access to a wide range of benefits and high street discounts! Main duties of the job As a senior leader within the Future NHS Workforce Solution Transformation Programme, your role is pivotal in ensuring the delivery of a high-quality, robust workforce solution that aligns with our strategic priorities and … contractual compliance. - Assure that software functionality and integration but also business processes, data migration, training delivery, documentation, security controls, and service desk readiness are delivered to the agreed standards. - Lead assurance functions to ensure benefits delivery and value for money.o Facilitate workshops and attend governance boards with key stakeholders. - Embed operating model outcomes and influence assurance across roles, processes, and More ❯
Jam Management Consultancy Limited T/A JAM RECRUITMENT
QA Lead – Software Development & Testing Location: Bracknell, Berkshire (Head Office) We are working with a leading technology company seeking an experienced Quality professional with a strong background in software development and testing. You will lead a small team of QA Engineers, ensuring every product release meets the highest standards of performance and reliability, while driving improvements in testing processes, automation … recurrence. Track QA metrics such as defect densities and open defect counts. Stay up to date with new tools, techniques, and test strategies to improve delivery. Team Leadership & Development Lead, coach, and motivate a small team of QA Engineers. Build succession plans and invest in professional growth within the team. Champion a culture of continuous improvement, recognition, and accountability. About More ❯
Lead Security Architect London | £135k + Benefits | Permanent The Opportunity Our client, a prestigious global law firm, is seeking an exceptional Lead Security Architect to join their award-winning Information Security team. This is a rare opportunity to lead security architecture strategy across cutting-edge platforms including M365, AI systems, data platforms, and legal technology at a firm that places … hundreds of incidents globally, providing unique insights that few organisations can offer. Key Responsibilities Strategic Leadership : Develop and maintain comprehensive security architecture strategies across diverse technology platforms Platform Security : Lead security architecture for M365, AI, data platforms, legal tech, and knowledge management systems Design Assurance : Review and approve security designs for new services, platform upgrades, and major integrations Risk Management More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Time Recruitment
Customer Service Team Leader South Manchester | Competitive Salary | Hybrid Working (3 days WFH, 2 days office) Full-time | Permanent Company Overview Time Recruitment is proud to be representing a fast-growing, innovative financial services provider. We are seeking a proactive and experienced Customer Service Team Manager to join our team. This is a fantastic opportunity to lead a dynamic support …/7 confidential support Cycle to Work scheme Annual social events - from race days to boat parties and more! The Role As Customer Service Team Manager, you'll lead a high-performing team of service agents, ensuring exceptional customer experiences across live chat and email channels. You'll use data to optimise workflows, implement best practises, and drive continuous improvement. … Key Responsibilities: Lead, coach, and develop a team of customer service agents Conduct regular performance reviews, training, and team meetings Manage day-to-day operations across live chat and ticketing systems Ensure SLAs and KPIs are consistently met or exceeded Use data analytics to identify inefficiencies and improve workflows Collaborate with IT and product teams to enhance customer journeys Monitor More ❯
Manchester City Centre, Baguley, Greater Manchester, United Kingdom Hybrid / WFH Options
Time Recruitment Solutions Ltd
Customer Service Team Leader South Manchester | Competitive Salary | Hybrid Working (3 days WFH, 2 days office) Full-time | Permanent Company Overview Time Recruitment is proud to be representing a fast-growing, innovative financial services provider. We are seeking a proactive and experienced Customer Service Team Manager to join our team. This is a fantastic opportunity to lead a dynamic support …/7 confidential support Cycle to Work scheme Annual social events - from race days to boat parties and more! The Role As Customer Service Team Manager, you'll lead a high-performing team of service agents, ensuring exceptional customer experiences across live chat and email channels. You'll use data to optimise workflows, implement best practises, and drive continuous improvement. … Key Responsibilities: Lead, coach, and develop a team of customer service agents Conduct regular performance reviews, training, and team meetings Manage day-to-day operations across live chat and ticketing systems Ensure SLAs and KPIs are consistently met or exceeded Use data analytics to identify inefficiencies and improve workflows Collaborate with IT and product teams to enhance customer journeys Monitor More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Ecm Selection
science to deliver positive results for people with a view to the low carbon future. With an abundance of data collected, and technology in place, they are seeking a lead engineer with the analytical capabilities of a data scientist and the technical grounding of a data engineer. Initially you will take the lead on delivering answers to vital data-driven More ❯
Gloucester, Gloucestershire, England, United Kingdom
Searchability NS&D
Learning, Agile Software Development, Security Assurance, and Cryptographic Technologies, we help organisations overcome complex data challenges and drive digital transformation. What Will You Be Doing? As a Data Science Lead, you will be at the forefront of technically leading diverse teams across machine learning, cloud, data engineering, DevOps, and software engineering. You will: Lead customer engagements and manage stakeholder relationships … or C++ DevOps techniques and cloud technologies Agile methodologies and team leadership Strong stakeholder and customer engagement skills This role offers a unique opportunity to work on impactful projects, lead innovative teams, and drive digital transformation in a secure, high-stakes environment. Ready to take your career to the next level? Apply today and be part of something extraordinary! Please More ❯
Are you naturally curious and driven to make things better My client is a rapidly expanding Wealth Management business looking for a Process Improvement Lead who thrives at the intersection of business and technology, someone who can see the bigger picture while also diving deep into the details. In this role, you'll be instrumental in identifying inefficiencies, proposing smart … Analyse complex business processes to uncover areas for improvement, optimisation, and automation. Work with internal teams and external stakeholders to translate business needs into effective solutions. Create detailed requirements, lead testing efforts, and support roll-outs of new processes or systems. Use data and insight to inform decision-making and craft solutions with lasting impact. Build strong working relationships across … into actionable insight. Strong communication and stakeholder management skills, you'll work with teams across all levels. A natural ability to challenge the status quo, with the confidence to lead change and make a difference. Solid project management experience, with the ability to juggle priorities in a fast-paced environment. A collaborative mindset and the ability to see things through More ❯
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA … service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to … Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality More ❯
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA … service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to … Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality More ❯
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA … service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to … Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality More ❯
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA … service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to … Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality More ❯
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA … service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to … Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality More ❯
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA … service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to … Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality More ❯
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA … service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to … Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality More ❯
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA … service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to … Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality More ❯
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA … service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to … Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
My client is based in the London area are currently looking to recruit for an experienced Lead GenAI Consultant to join their team. They are one of the leaders within the Insurance space. They are currently going through a period of growth and are looking for an experienced AI Consultant to join their team. They are backed by a huge … Bank Holiday Bonus Scheme, Private Medical Health Pension Scheme And More... Role Outline; Strategic Leadership - Define and execute the AI innovation roadmap aligned with financial business goals. Solution Development - Lead the design and implementation of generative AI applications across risk, compliance, trading, and customer experience. Team Building - Scale and mentor a multidisciplinary AI team with expertise in LLMs, DRL, and More ❯
scalable solutions that free your finance colleagues from manual tasks-enabling them to focus on strategic insights and drive competitive performance. Role Reporting to the Finance Director, you will lead the development and deployment of AI models that transform financial workflows. Your work will enhance efficiency and accuracy across functions like accounting, FP&A, treasury, tax. Key Responsibilities for the … AI Finance Lead; Design, build, and deploy AI and machine learning models to tackle complex financial challenges Support with wider finance teams to identify high-impact AI use cases across multiple finance domains Partner with data engineers to prepare and structure financial data for modelling Train, test, and fine-tune models, ensuring compliance and ethical standards Integrate AI models with More ❯
scalable solutions that free your finance colleagues from manual tasks-enabling them to focus on strategic insights and drive competitive performance. Role Reporting to the Finance Director, you will lead the development and deployment of AI models that transform financial workflows. Your work will enhance efficiency and accuracy across functions like accounting, FP&A, treasury, tax. Key Responsibilities for the … AI Finance Lead; Design, build, and deploy AI and machine learning models to tackle complex financial challenges Support with wider finance teams to identify high-impact AI use cases across multiple finance domains Partner with data engineers to prepare and structure financial data for modelling Train, test, and fine-tune models, ensuring compliance and ethical standards Integrate AI models with More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
a reality by designing, engineering and validating the products of tomorrow for the worlds leading manufacturers. Due to our continued growth we are now recruiting for a Technical Delivery Lead - BMS Hardware Integration to be based at our customers site in Gaydon . Our Embedded Systems Solutions department (ESS) encompasses all activities outlined under the Automotive SPICE (ASPICE) process framework … project management, risk assessment, functional safety, and cybersecurity, ensuring compliance with ASPICE standards and delivering reliable, secure, and high-quality embedded systems & solutions. The Role: As the Technical Delivery Lead for BMS Hardware Integration, you will own the technical vision and orchestrate the cross-functional delivery of hardware platforms supporting Battery Management Systems. This role covers the integration of SDU … Area of Responsibility: Technical Leadership & Integration Governance Set the technical roadmap for HW integration across SDU, CSC, and WGM domains Ensure alignment of HW interfaces and embedded system requirements Lead functional architecture definition and system interface control activities Squad Orchestration & Agile Delivery Drive PI planning, story mapping, and sprint velocity tracking for the HW Integration Squad Guide cross-disciplinary engineers More ❯
the UK. Our digital platform connects patients, pharmacies, and healthcare providers to make access to care faster, easier, and more effective. We’re now looking for a Business Operations Lead to help us scale our operations as we expand nationwide. This is a high-impact role at the heart of our growth: you’ll build scalable systems, streamline processes, and … replace manual workflows with automation. Transform our data capabilities – migrate from spreadsheets to modern reporting systems, establish reliable pipelines, and surface actionable insights for marketing, product, and finance teams. Lead cross-functional initiatives – manage projects that enhance both patient experiences and business performance. Own and improve core business processes – drive operational excellence while mentoring colleagues across departments. What we're More ❯
the UK. Our digital platform connects patients, pharmacies, and healthcare providers to make access to care faster, easier, and more effective. We’re now looking for a Business Operations Lead to help us scale our operations as we expand nationwide. This is a high-impact role at the heart of our growth: you’ll build scalable systems, streamline processes, and … replace manual workflows with automation. Transform our data capabilities – migrate from spreadsheets to modern reporting systems, establish reliable pipelines, and surface actionable insights for marketing, product, and finance teams. Lead cross-functional initiatives – manage projects that enhance both patient experiences and business performance. Own and improve core business processes – drive operational excellence while mentoring colleagues across departments. What we're More ❯