Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You … continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team … diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts More ❯
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You … continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team … diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts More ❯
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You … continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team … diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts More ❯
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You … continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team … diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts More ❯
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You … continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team … diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts More ❯
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You … continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team … diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts More ❯
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You … continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team … diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts More ❯
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You … continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team … diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts More ❯
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You … continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team … diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts More ❯
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You … continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team … diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts More ❯
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You … continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team … diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
Lead Security Operations Engineer (Splunk GCP SOC) London/WFH to £115k Do you have expertise with Security Operations within web based environments? You could be progressing your career in senior, hands-on role at one of the country's leading PropTech sites that have revolutionised the way we find property for rent and sale with millions of users per … day. As a Lead Security Operations Engineer you'll have exposure across a range of areas to support the information security requirements of this high profile website, as well as approaching one thousand employees across three office locations and remote workers. You'll collaborate with stakeholders across teams including Product Development, Compliance and Legal to ensure security objectives are being … software development lifecycle and CI/CD processes and working with the IT Infrastructure team on the security elements of migrating on-premise Windows estate to Azure. You'll lead threat modelling and threat hunting activities to proactively discover potential compromises, work with external teams on penetration tests and red team engagements and manage SIEM and XDR tooling, establish processes More ❯
Lead AI Solutions Architect Up to £95,000 2 days on site (Manchester/Knutsford) Purpose of the role To design, develop, and implement solutions to complex business problems, collaborating with stakeholders to understand their needs and requirements, and design and implement solutions that meet those needs and create solutions that balance technology risks against business delivery, driving consistency. Accountabilities More ❯
Garford, Oxfordshire, United Kingdom Hybrid / WFH Options
Mars Recruitment
Lead Software Engineer C++ Python Linux Oxfordshire Hybrid £65,000pa plus benefits: Do you enjoy technically leading and mentoring Software Engineers utilising C++ & Python on Linux, passing on your knowledge and experience to help nurture and develop future Engineers? If so, this Lead Software Engineer role will be perfect for you. Our client is at the forefront of scientific research … industry developing instrumentation and tools to aid groundbreaking science. They now seek a highly dynamic Lead Software Engineer who thrives in a fast-paced, evolving environments and can seamlessly adapt to changing priorities. The ideal candidate will not only bring technical expertise and architectural vision but also excel in collaboration and stakeholder engagement. Exceptional interpersonal skills are essential, as this … to both technical and non-technical audiences. We re looking for someone who can inspire, influence, and drive alignment while fostering a positive and innovative team culture. The successful Lead Software Engineer will need the following qualification, experience and skills: A degree in a Software Engineering, Mathematics or Science/Materials subject Experience in Linux based software application development using More ❯
Abingdon, Garford, Oxfordshire, United Kingdom Hybrid / WFH Options
Mars Recruitment
Lead Software Engineer | C++ | Python | Linux Oxfordshire | Hybrid | £65,000pa plus benefits: Do you enjoy technically leading and mentoring Software Engineers utilising C++ & Python on Linux, passing on your knowledge and experience to help nurture and develop future Engineers? If so, this Lead Software Engineer role will be perfect for you. Our client is at the forefront of scientific research … industry developing instrumentation and tools to aid groundbreaking science. They now seek a highly dynamic Lead Software Engineer who thrives in a fast-paced, evolving environments and can seamlessly adapt to changing priorities. The ideal candidate will not only bring technical expertise and architectural vision but also excel in collaboration and stakeholder engagement. Exceptional interpersonal skills are essential, as this … to both technical and non-technical audiences. We’re looking for someone who can inspire, influence, and drive alignment while fostering a positive and innovative team culture. The successful Lead Software Engineer will need the following qualification, experience and skills: A degree in a Software Engineering, Mathematics or Science/Materials subject Experience in Linux based software application development using More ❯
Contract Opportunity: Lead Azure Data Engineer (Remote - 500/day Outside IR35) We're hiring for a Lead Azure Data Engineer to join our team on a hybrid contract based in London, supporting key finance stakeholders and transforming our data platform. This role offers the chance to shape the future of financial reporting through cutting-edge cloud engineering and data … UK-based candidates only) Rate : £500/day IR35 Status : Outside IR35 Start Date : ASAP - Interviews next week Duration : 6 months with potential for extension The Role You'll lead the design and delivery of scalable data products that support financial analysis and decision-making. Working closely with BI and Analytics teams, you'll help evolve our data warehouse and More ❯
Engineering Lead 80,000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent A leading UK-based programme is seeking an Engineering Architect with a strong technical background and a passion for delivering high-quality IT services. This key role is essential in driving automation, engineering governance, and tooling across the full development lifecycle-from initial concept … technical governance processes to maintain high standards. Collaborate closely with customer stakeholders to align solutions with requirements. Provide hands-on support across the engineering lifecycle, from ideation to production. Lead the adoption of tooling and DevOps practices that enhance delivery efficiency. Essential Experience & Skills Proven technical background-experience as a developer, systems integrator, or engineer. Strong understanding of full engineering More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
Engineering Lead ££80,000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent A leading UK-based programme is seeking an Engineering Architect with a strong technical background and a passion for delivering high-quality IT services. This key role is essential in driving automation, engineering governance, and tooling across the full development lifecycle-from initial concept … technical governance processes to maintain high standards. Collaborate closely with customer stakeholders to align solutions with requirements. Provide hands-on support across the engineering lifecycle, from ideation to production. Lead the adoption of tooling and DevOps practices that enhance delivery efficiency. Essential Experience & Skills Proven technical background-experience as a developer, systems integrator, or engineer. Strong understanding of full engineering More ❯
Salesforce Team Lead - Remote - £110,000 Yolk Recruitment are pleased to be working with a market leading global business who have been voted as one of the best places to work in 2024. They pride themselves on their forward-thinking culture and putting there employees first. We are currently searching for a Salesforce Team Lead who will be a key … will play a pivotal role in designing, developing, and implementing Salesforce solutions that meet business needs, ensuring optimal use of Salesforce features and functionalities. What you'll be doing: Lead and manage a high-performing cross-functional development team, providing regular feedback and nurturing their technical and creative problem-solving skills. Work closely with our Product team to prioritize, assign More ❯
Greater Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Lead Cyber Security Operations Analyst Location: Manchester (Hybrid/Office-based) Contract: Permanent Salary: £60,000 – £67,000 + 10% car allowance (paid monthly) + up to 20% performance bonus About the Role We’re working with a leading energy organisation in Manchester. As a Lead Cyber Security Operations Analyst , you’ll join the Security Operations Centre and play a … day-to-day SOC activities, ensuring incidents are escalated appropriately and recurring issues are addressed. Support team development through mentoring junior analysts, delivering technical training, and facilitating tabletop exercises. Lead use case development, approve tasks, and develop new detection content including machine learning analytics and security automation. Maintain and update SOC documentation, processes, procedures, and operational metrics/dashboard reporting. More ❯
Nursling, Southampton, Hampshire, England, United Kingdom Hybrid / WFH Options
Ordnance Survey
Customer Development Team Leader Customer Development Team Leader (fulltime) - Salary - £81,874 - £95,521 (dependent on experience) - Hybrid working Join us and shape the future of geospatial innovation At Ordnance Survey, we use world-class location data and insight to help customers solve real-world problems, from supporting critical infrastructure to enabling greener transport and smarter public services. As we … economy. To support this, we've established a new Customer Development Team focused on key market sectors. We're now looking for an experienced, commercially minded Customer Development Team Lead to shape, grow, and guide this team through a pivotal stage of transformation. About the role This is an exciting opportunity to lead a newly formed team that sits at … ll be responsible for defining and embedding sector-led sales approaches, supporting customer success, and working across OS to translate insight into commercial opportunity. In this role, you will Lead, motivate, and develop a team to deliver sector-based customer growth and engagement Shape the team's strategy and culture, embedding new ways of working aligned with OS values Drive More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
Lead Dynamics Architect Location: Newport (Hybrid) Salary: £64,079 - £75,701 29% Pension The Opportunity Yolk Recruitment are excited to be working with an innovation-driven civil service organisation as they journey through an incredible digital transformation whilst prioritising forward thinking and excellent digital practices. Alongside this, they pride themselves on being a Stonewall Diversity Champion, which means they are … part of Britain's leading best-practice employers' forum for sexual orientation and gender identity equality, diversity and inclusion. We are now looking to help them find a talented Lead Dynamics Architect (eligible for SC clearance) to get involved in some awesome tech projects. This is an exciting and rewarding opportunity working with cutting-edge cloud technologies, modern delivery processes … Azure services like Logic Apps, Service Bus, and Azure Functions. Extend Dynamics functionality using PCF controls, XrmToolBox plugins, and custom components. Consult on API design, performance, scalability, and security. Lead elements of the technical architecture, ensuring alignment with business needs and technical standards. Collaborate with delivery partners and internal teams, presenting at architecture boards and guiding strategic decisions. Stay informed More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment Ltd
Lead Insight Analyst Location: Manchester (Hybrid) Salary: Up to £50,000 A rapidly growing, private equity backed digital business is looking for a Lead Insight Analyst to join its Data and Analytics team. The company supports millions of members across the UK and partners with well-known consumer brands. This is an exciting opportunity for someone who thrives in a … directly impacts millions of customers. This role offers a real chance to shape the future of analytics capability in a supportive, ambitious environment. Apply now to take on a lead role in driving data-driven growth. More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
AVEVA Denmark
Workday Functional Lead - Absence & Time page is loaded Workday Functional Lead - Absence & Time Apply locations London Cannon Street Cambridge, United Kingdom time type Full time posted on Posted 8 Days Ago job requisition id R011158 AVEVA is creating software trusted by over 90% of leading industrial companies. Job Title: People Technology Partner Location: London or Cambridge, Hybrid (50% working time … a foundation to deliver an outstanding employee experience at AVEVA. Key responsibilities Own all related Functional People technology and take responsibility for maintaining and developing based on business requirements. Lead on and manage change Requests using monthly sprints to Develop, Test, Deploy and Release. Support the release of the change request writing release notes and via providing demos to the … wider team. Be the Functional expert and 3rd line support for associated functional area. Point of escalation for technology related queries and issues. Partner with the COE lead GPO's to ensure technology is fit for purpose and meets business needs. Recommend system enhancements and ensure we are maximising the capability of existing technology Essential requirements At least 2 years More ❯
Manchester City Centre, Manchester, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
Lead Insight Analyst Location: Manchester (Hybrid) Salary: Up to £50,(Apply online only) A rapidly growing, private equity backed digital business is looking for a Lead Insight Analyst to join its Data and Analytics team. The company supports millions of members across the UK and partners with well-known consumer brands. This is an exciting opportunity for someone who thrives … directly impacts millions of customers. This role offers a real chance to shape the future of analytics capability in a supportive, ambitious environment. Apply now to take on a lead role in driving data-driven growth. More ❯