22 of 22 Remote/Hybrid Matrix Management Jobs in the UK excluding London

# Major Incident Manager LeadManchesterApply for this job* Permanent* Experienced Professionals* Cloud Infrastructure Management* ID 493235-en\\_GB## **About the job you’re considering**An exciting opportunity to join Capgemini as a Major Incident Manager Lead, supporting a diverse portfolio of high-profile clients.In this role, you will lead … oversee the end-to-end major incident management process, ensuring swift resolution and minimal business impact. You will be a confident decision-maker and analytical problem solver, thriving in high-pressure environments. As the primary point of contact during major incidents, you will coordinate cross-functional teams, drive timely ...

delivering OMNIAs vision; designing, delivering, and transforming collective training so the British Army is ready to fight and win. Youll work in a matrix organisation and report operationally through OMNIA Training Support Branch and functionally through the Raytheon UK Engineering Management team, specifically the Systems Security Engineering Group. … Information Assurance based engagements with Partners/suppliers and Authority representatives; Support and contribute towards Security Working Groups and forums with stakeholders; Identification and management of Security Risk; Management of Security documentation resident within specific collaborative shared areas deliver Security artefacts, such as: Technical Risk Assessments, Security Operating ...

projects. Work pro-actively with resource owners and stakeholders to ensure this is estimated, allocated and utilised effectively to ensure successful project delivery. Budget management: In conjunction with the Programme Director, manage business change project budgets throughout the life cycle of their projects. Assess the change impact: Ensure impact … Coordinate and manage external parties including TPAs and fronting companies, as well as parties across the Munich Re Group. Enable the development, delivery and management of key communications to internal and, where appropriate, external parties. Risk management: Identify, document and manage potential risks, issues and dependencies across their ...

Senior End User Services Engineers, overseeing the delivery of mission‐critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic project delivery. Leading, coaching and developing a team of Senior … delivering complex End User Services projects and major change initiatives. At least five years' operational experience within a complex enterprise IT environment. Strong stakeholder management skills, including experience working with senior leaders and directors. Experience leading major incidents, escalations and incident response activities. Strong knowledge of ITIL service management ...

maintain robust project plans, identifying dependencies, risks and critical delivery milestones. Manage project budgets, resources, forecasting and governance activities. Lead multidisciplinary teams within a matrix management environment. Build strong relationships with senior stakeholders, ensuring engagement, alignment and effective decision-making. Manage external suppliers and delivery partners, ensuring contractual … record of delivering large-scale technology-enabled transformation projects with measurable business outcomes. Experience leading Repairs, Property Services or operational transformation initiatives. Excellent stakeholder management and influencing skills, including experience working with senior leadership teams. Experience managing cross-functional project teams within matrix environments. Strong commercial awareness ...

oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery, risk management and continuous improvement across the division. … Governance Lead operational governance activities, ensuring compliance, reporting and performance management. Provide regular performance updates, insights and recommendations to senior stakeholders. Financial Planning and Management Establish and monitor service level agreements, operational KPIs and performance targets. Drive efficiency, automation and sustainable growth while maintaining service quality. Risk Management ...

oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery, risk management and continuous improvement across the division. … Governance Lead operational governance activities, ensuring compliance, reporting and performance management. Provide regular performance updates, insights and recommendations to senior stakeholders. Financial Planning and Management Establish and monitor service level agreements, operational KPIs and performance targets. Drive efficiency, automation and sustainable growth while maintaining service quality. Risk Management ...

stays. Maintaining operational controls focused on security, accuracy, and efficiency. Preparing statistical data and presenting performance reports to senior managers. This is a people management role. You will be responsible for day to day management of the team and for defining roles and responsibilities. You will develop your … responsible for managing all staff-related matters that may arise including performance, absence and sickness. Number of direct reports: Minimum one Team Leader plus matrix management of pooled resources. Role Requirements Minimum Criteria People management with ability to tackle performance issues effectively. Confidence in public speaking ...

achieved within the agreed time, cost and quality constraints. Work in collaboration with the service providers across NHS Supply Chain to ensure effective management and execution of your projects to deliver against elements of NHS Supply Chain’s strategic objectives. What can we offer you? We want to reward … care. What skills will help you thrive in this role? Proven industry experience of successfully managing large scale, complex projects and embedding transformational change Matrix management experience of project delivery teams Demonstrable understanding of project management methodologies as per MSP/Prince 2/Agile or equivalent ...

minimising operational risk Provide evidence-based recommendations on rollout strategies, early-life support and service acceptance criteria Build strong relationships with delivery teams, service management, technical specialists and suppliers to enable effective collaboration Identify, manage and mitigate risks, issues and dependencies across service transitions Coordinate onboarding of services into … transition activities ensuring new or changed services meet defined entry and exit criteria Embed ITIL-aligned service transition processes, including change, release and knowledge management Ensure service documentation (e.g. support models, runbooks, SLAs) is complete and approved prior to go-live Stakeholder Engagement Engage with a wide range ...

About the job you’re considering Capgemini provides a service to a Private Sector organisation. You will be working as part of a Service Management delivery team. Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major … Forming collaborative action plans via the technical lead with specific actions, roles, and deadlines, and ensuring these are completed safely and within SLA Matrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolution Issue all Major Incident communication and provide ...

ServiceNow environment, supporting ITSM and CMDB. You will define and own the multi-year ServiceNow roadmap, aligning platform capabilities with the Service Management and organisational goals and digital transformation initiatives. You will seek to improve the operational efficiency of the organisation through the use of ServiceNow by identifying … chair governance boards to ensure cross-functional transparency and lead engagement with senior directors to translate complex needs into deliverable requirements. Commercial & Vendor Management: Oversee licensing strategy, manage vendor relationships, and lead procurement activities, including the creation of Statements of Work (SOWs). Platform Development: Keep abreast of ServiceNow ...

analytics, and building performance dashboards that inform executive decision-making. Tech-Savvy Operations Leader: High proficiency in enterprise CRM ecosystems (Salesforce preferred) and venue management platforms, with a track record of driving operational efficiency through automation. Strategic Influence: Exceptional communication and matrix-management skills, capable of influencing … team of ~60 commercial professionals (including 5 direct managers). Cultivate a high-accountability, high-performing sales culture centered on commercial curiosity and execution. Matrix Influence & Stakeholder Alignment: Partner closely with Regional General Managers, National Sales, and Executive Leadership to align commercial goals, optimize cross-functional operations, and secure ...

events. Represent the Technology & Infrastructure team in vendor governance meetings , influencing strategic decisions. Key Interfaces: Internal: IT Leadership Team Cyber Security Team Business Relationship Management Architecture & Data Office Teams Senior Business & Functional Leaders across multiple markets End Users, including Executive-level stakeholders External: Outsourced IT service providers & technical teams … industry experience . Experience working with third-party service providers . Hands-on experience with Office 365, telephony, and networking solutions . Background in matrix management and cross-functional leadership. Why Apply? This is a fantastic opportunity to take ownership of a critical IT function within a well ...

work, tracking project progress and maintaining clear reporting up to the Head of Service on delivery milestones, risks, and blockers. Lead the project management function, providing overarching management of all active projects, data pipelines, and delivery schedules. Run agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives … with the Head of Service to track, monitor, and report annual KPIs, metrics, and overall service performance to governance boards and senior stakeholders. Team Management, Recruitment & Resource Planning Lead overall team management and recruitment across the service, ensuring appropriate contracts are maintained and staff are onboarded or scaled ...

working. Experience using Azure DevOps to manage backlogs, sprint activity and project reporting. Exposure to AI, automation, innovation or digital transformation programmes. Excellent stakeholder management, communication and influencing skills. Ability to manage multiple priorities and deliver results in a fast-moving environment. Experience of both Agile and traditional project … management methodologies. Desirable experience: Experience delivering enterprise systems implementations or business transformation programmes. Project management qualifications such as PRINCE2, PMP, APMP or MSP. Experience working within a complex, matrix-managed organisation. In return, you'll join an award-winning organisation that places innovation and collaboration ...

Role We are looking for an experienced Project Manager to support projects in our Finance function on a fixed term basis. Working within a matrix environment, you will collaborate closely with business sponsors, stakeholders, and cross-functional teams to drive projects forward and deliver measurable business benefits. You will … within complex or regulated environments and are comfortable working across business and technology functions. You bring strong experience of leading cross-functional teams within matrix-managed organisations, creating clarity of purpose and maintaining momentum to achieve project outcomes. Your expertise covers project planning, governance, reporting, RAID management ...

Senior Project Manager Healthcare Software Help deliver technology that genuinely makes a difference to patient care. There are very few project management roles where the outcomes of your work can have such a direct impact on clinicians, hospitals and ultimately patients. This is an opportunity to lead the delivery … numerous stakeholder groups At least one full lifecycle project lasting 2-3 years with £1M+ value Strong commercial awareness including change control, milestone management and project financials Exceptional stakeholder management skills, from operational teams through to board-level executives Prince2 Practitioner certification. Strong leadership capability within matrix ...

platforms, with particular ownership of the IBM Cognos TM1 estate and associated reporting and planning solutions. You’ll Be Responsible For Enterprise systems service management Own and govern support services for enterprise finance systems and associated integrations. Ensure enterprise systems remain secure, stable, compliant and fit for business purpose. … processes across the application landscape. Facilitate the successful transition of new functionality, enhancements and projects into business-as-usual support. Supplier and outsourced service management Manage the strategic relationship with outsourced support providers and enterprise system vendors. Direct governance meetings, service reviews, supplier performance management and escalation processes. ...

fixed and wireless services. Working closely with third‐party vendors and service providers, you will be responsible for service delivery, supplier and contract management, and the ongoing operation of our network and telecommunications estate. This is a hands‐on technical leadership role within a complex multinational environment, offering … approve changes, attend CAB meetings, and support the successful transition of new and changed services into support. Support financial governance, resource planning, certificate management, vulnerability patching and other operational controls. Identify and implement service improvements, cost‐saving opportunities and continuous improvement initiatives. What You’ll Bring Hands‐on experience ...

fixed and wireless services. Working closely with third-party vendors and service providers, you will be responsible for service delivery, supplier and contract management, and the ongoing operation of our network and telecommunications estate. This is a hands-on technical leadership role within a complex multinational environment, offering … approve changes, attend CAB meetings, and support the successful transition of new and changed services into support. Support financial governance, resource planning, certificate management, vulnerability patching and other operational controls. Identify and implement service improvements, cost-saving opportunities and continuous improvement initiatives. What You’ll Bring Hands-on experience ...

emerging technologies and assists in identifying opportunities for service improvement and operational efficiencies. Support the Senior Networks Engineer and wider Digital Services management team in delivering team objectives and operational requirements, including coordinating activities, sharing technical knowledge and contributing to the effective delivery of services within direct and matrix … relevant to the area of expertise Technical experience across a range of solutions and platforms in the Local Government arena. Working knowledge of project management methodologies and an ability to apply these in practice, and experience of successfully managing complex projects from inception to completion. Experience of analysing ...