Tier 2 - IT Engineer - Platinum
- Location
- Birmingham, England, United Kingdom
promise to make their business brilliant. Job Description Provide advanced remote and onsite technical support for end users across Microsoft 365, Azure, Windows, macOS, mobile devices, and business applications. Act as the primary escalation point for Tier 1 Engineers, owning complex incidents through to resolution. Troubleshoot … resolve issues relating to Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Entra ID (Azure AD), and Intune. Administer Microsoft Intune, Autopilot, device compliance policies, application deployment, and endpoint security configurations. Manage Microsoft Entra ID, Active Directory, Group Policy, user provisioning, access management, and identity-related ...