3 of 3 Remote/Hybrid Network Support Jobs in the UK excluding London

Senior Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate. Operating within a structured Network Operations environment, you will take ownership … complex network incidents, problems, and high-impact service requests, ensuring they are resolved to a high technical and operational standard. This role is focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support ...

Customer and Networks Support Supervisor Hamilton, Glasgow Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Networks team is growing, and we're excited to welcome a talented Customer … Networks Support Supervisor to join us. As Customer and Networks Support Supervisor, you will lead and support our Technical Administrators and Network Coordinators, making sure workloads are managed effectively and customers receive a high-quality service. You will help our team thrive through clear objectives, regular ...

building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents. Takes ownership of major incidents and escalations, supporting effective service restoration and minimal customer impact. … Provides technical leadership across the team, improving quality, consistency, and capability. Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards. ResponsibilitiesOwn and resolve complex and business‐critical incidents, acting as technical escalation point for engineers. Provide technical leadership during major incidents ...