HR SupportAnalyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the … nation's critical digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for … all HR System queries. What you’ll do: First Line Support First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Ensuring More ❯
HR SupportAnalyst Are you the right applicant for this opportunity Find out by reading through the role overview below. Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. … is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise … and drive process excellence and serve as first line support for all HR System queries. What you’ll do: First Line Support First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within More ❯
Job Description: HR SupportAnalyst Our Business Support teams deliver vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every team member contributes to the lasting impact we make. Help keep the nation's critical … digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will support the HCM Oracle system through analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. You will also coach end users to develop expertise, drive process excellence, and serve as first-line support for all HR System queries. What you’ll do: First Line Support … excellent customer experience and address user concerns. Troubleshooting and Issue Resolution: Investigate and troubleshoot technical issues relating to the HR System, collaborating to identify root causes and implement solutions. Support testing and functionality; assist in making changes, ensuring correct implementation, and that workflows continue to function effectively. Support end-to-end testing of new functionalities and system updates More ❯
