Tandridge, Surrey, United Kingdom Hybrid / WFH Options
NHS
Business Intelligence & Analytics Manager The Performance & Business Intelligence Team has a fantastic opportunity for an enthusiastic professional to join our team as Business Analytics Manager. We are looking for a motivated, proactive, self-driven individual who is ready and willing to make an impact in our small team. We are a close-knit team and work very collaboratively with … the wider NHS. You must be passionate about delivering positive change, embrace problem-solving opportunities, and take pride in data quality. You will be responsible for the production of performance reports, the development of new dashboards in Power BI, overseeing the maintenance and modification of existing dashboards, and creating and running SQL queries to provide data for our operational … local community, providing real job satisfaction. This role is hybrid, with a mix of home working and office presence. Main duties of the job The overall purpose of the Performance and Business Intelligence Manager is to identify and support performanceimprovement and sustainability by developing and managing robust performance management processes. These processes provide the Organisation More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Hastings Direct
of Operational Reporting & Analytics will lead the strategic design, development, and delivery of operational reporting and analytics across operations. This role is critical in enabling data-driven decision-making, performanceimprovement, and regulatory compliance within the Hastings operations value chain. The postholder will work closely with senior leadership, data engineering, and the operational teams to ensure reporting capabilities … for operational reporting and analytics aligned with both operational and company goals Lead and inspire a team of reporting specialists and data professionals to deliver high-impact insights and performance metrics Partner with operational functions to identify performance drivers, opportunities, and risks through advanced analytics Drive continuous improvement in MI/BI reporting capabilities and data visualisation … outcomes Essential skills/experience: Proven experience in a senior reporting/analytics role within the insurance or financial services industry Strong background in operational reporting, KPI development, and performance tracking Advanced knowledge of BI tools (e.g., Power BI, Tableau) and data platforms (e.g., SQL Server, Snowflake) Excellent leadership, stakeholder management, and communication skills The interview process Our interview More ❯
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions Design … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions Design … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions Design … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions Design … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
practice through knowledge sharing and thought leadership. Stay up-to-date on the latest SuccessFactors releases and functionalities. Provide guidance, mentorship, and support to junior team members. Contribute to performance management and development planning for team members. Proactively identify and mitigate potential risks to solutions delivery. Connect to your skills and professional experience SuccessFactors certification in Employee Central (essential … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
practice through knowledge sharing and thought leadership. Stay up-to-date on the latest SuccessFactors releases and functionalities. Provide guidance, mentorship, and support to junior team members. Contribute to performance management and development planning for team members. Proactively identify and mitigate potential risks to solutions delivery. Connect to your skills and professional experience SuccessFactors certification in Employee Central (essential … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Deloitte LLP
practice through knowledge sharing and thought leadership. Stay up-to-date on the latest SuccessFactors releases and functionalities. Provide guidance, mentorship, and support to junior team members. Contribute to performance management and development planning for team members. Proactively identify and mitigate potential risks to solutions delivery. Connect to your skills and professional experience SuccessFactors certification in Employee Central (essential … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
HAYS
experience strategy for the company, aligning it with company-wide objectives and market demands. Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and Performance Team, and Implementation and Delivery, fostering a high-performance culture across all functions. Own and optimise our Customer Experience (CE) technology stack and tools, ensuring system accuracy and … a month-over-month improvement in customer experience scores. Build and maintain strategic partnerships with service providers, assuring delivery against agreed outcomes and contracted deliverables, and holding them accountable for performance, quality, and efficiency. Lead the development and implementation of the customer service strategy, including the customer contact strategy, channel offering, and ongoing development. Drive initiatives across the … Team Management & Operational Excellence: Manage the Knowledge Team, ensuring robust and up-to-date resources for both internal teams and customer self-serve options. Oversee the Quality Assurance and Performance Team, establishing rigorous quality standards, monitoring performance against contracted outcomes and KPIs, and driving continuous improvement. Lead the Implementation and Delivery Teams, ensuring the seamless embedding of new More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hays
experience strategy for the company, aligning it with company-wide objectives and market demands. ? Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and Performance Team, and Implementation and Delivery, fostering a high-performance culture across all functions. ? Own and optimise our Customer Experience (CE) technology stack and tools, ensuring system accuracy and … a month-over-month improvement in customer experience scores. ? Build and maintain strategic partnerships with service providers, assuring delivery against agreed outcomes and contracted deliverables, and holding them accountable for performance, quality, and efficiency. ? Lead the development and implementation of the customer service strategy, including the customer contact strategy, channel offering, and ongoing development. ? Drive initiatives across the … Team Management & Operational Excellence: ? Manage the Knowledge Team, ensuring robust and up-to-date resources for both internal teams and customer self-serve options. ? Oversee the Quality Assurance and Performance Team, establishing rigorous quality standards, monitoring performance against contracted outcomes and KPIs, and driving continuous improvement. ? Lead the Implementation and Delivery Teams, ensuring the seamless embedding of new More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Hays
Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performance management, quality oversight … support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Deloitte LLP
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Deloitte LLP
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Want to extend your technical and advisory skills delivering total solutions to an outstanding client base? Joining the Deloitte SAP Analytics+ team, within Enterprise Technology & Performance (ET&P) will enable you to combine your senior-level client advisory skills with your deep technical expertise - all within a high-impact environment. You will be part of a diverse team that … environment where you and your career can flourish. The SAP Analytics+ team consists of 5 core capability groups: Strategy and Architecture Data & Platforms Planning, Budgeting and Forecasting Advanced Analytics Performance, Consolidation & Close Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To … and IT, and from the analysts to the CIO and CFO, and be involved in the full life cycle of a project starting with the initial design of the performance framework through to the implementation of the supporting technology. Connect to your skills and professional experience As a Planning, Budgeting & Forecasting Consultant/Senior Consultant, your role will involve More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Want to extend your technical and advisory skills delivering total solutions to an outstanding client base? Joining the Deloitte SAP Analytics+ team, within Enterprise Technology & Performance (ET&P) will enable you to combine your senior-level client advisory skills with your deep technical expertise - all within a high-impact environment. You will be part of a diverse team that … environment where you and your career can flourish. The SAP Analytics+ team consists of 5 core capability groups: Strategy and Architecture Data & Platforms Planning, Budgeting and Forecasting Advanced Analytics Performance, Consolidation & Close Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To … and IT, and from the analysts to the CIO and CFO, and be involved in the full life cycle of a project starting with the initial design of the performance framework through to the implementation of the supporting technology. Connect to your skills and professional experience As a Planning, Budgeting & Forecasting Consultant/Senior Consultant, your role will involve More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Deloitte LLP
Want to extend your technical and advisory skills delivering total solutions to an outstanding client base? Joining the Deloitte SAP Analytics+ team, within Enterprise Technology & Performance (ET&P) will enable you to combine your senior-level client advisory skills with your deep technical expertise - all within a high-impact environment. You will be part of a diverse team that … environment where you and your career can flourish. The SAP Analytics+ team consists of 5 core capability groups: Strategy and Architecture Data & Platforms Planning, Budgeting and Forecasting Advanced Analytics Performance, Consolidation & Close Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To … and IT, and from the analysts to the CIO and CFO, and be involved in the full life cycle of a project starting with the initial design of the performance framework through to the implementation of the supporting technology. Connect to your skills and professional experience As a Planning, Budgeting & Forecasting Consultant/Senior Consultant, your role will involve More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Babcock Mission Critical Services España SA
s Maintenance operations, contributing to the delivery of the Asset Analytics modernisation programme and supporting customer readiness for a forthcoming contract. Join a dynamic team driving innovation, efficiency, and performanceimprovement across critical infrastructure. Day-to-day, you'll manage and optimise the Computerised Maintenance Management System (CAFM), delivering new projects, continuous improvements, and tailored training to enhance … asset maintenance performance and support business objectives across Babcock Devonport. Manage the CAFM across all Babcock Devonport departments. Lead CAFM projects, analysing requirements and recommending cost-effective implementation solutions. Design, manage, and deliver training programmes for new and existing system users. Drive system improvements to enhance maintenance cost-effectiveness and align with business goals. Analyse maintenance process issues and More ❯
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯