Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Commercial
Develop existing customer relationships and build a rapport with new clients Flag high priority/urgent issues to the 1st Line Team Leader Perform proactivemaintenance using our in-house monitoring system Document procedures/processes and contribute to the knowledgebase Follow IT procedures e.g. ITIL and strictly More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
service requests with efficiency and skill * Tackling escalations from Level 1 support and providing guidance to help them grow * Delivering exceptional service with a proactive and customer-focused mindset * Playing a key part in improving service delivery and helping roll out innovative IT solutions * Helping shape and elevate IT … support for a critical, high-availability environment ??? What You'll Be Doing * Handling 2nd line support, technical troubleshooting, and proactivemaintenance * Maintaining high levels of customer satisfaction through top-tier communication and expertise * Suggesting service improvements and feeding into future managed service offerings * Collaborating with internal teams to More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Nephos Technologies
hours: 9 - 5 • Work as part of a team to support the platform, including the components and configuration, along with health monitoring, issue resolution, proactivemaintenance, and improvement initiatives. • Work with other cross-functional teams within Nephos, such as Solution Architects and Project Managers to help deliver end More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product roadmaps. Day to day the role will perform proactivemaintenance activities, mitigation of operational risks, management of integrations, delivery of level 3 technical incident resolution along with the delivery of continuous improvements. … we support. #LI-HYBRID #TJ-HYBRID About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK s critical digital infrastructure. The work we do helps connect More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Somerset Bridge Group
Operations Manage the daily operations of IT infrastructure including servers, storage, networks, and cloud environments. Ensure uptime, availability and performance of IT systems through proactive monitoring and maintenance. Oversee disaster recovery and backup processes to ensure business continuity.Team Leadership Lead, mentor and manage the Infrastructure team. Assign tasks, manage More ❯
london, south east england, united kingdom Hybrid / WFH Options
Nephos Technologies
hours: 9 - 5 • Work as part of a team to support the platform, including the components and configuration, along with health monitoring, issue resolution, proactivemaintenance, and improvement initiatives. • Work with other cross-functional teams within Nephos, such as Solution Architects and Project Managers to help deliver end More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Dreams Ltd
button and get stuck in? Here`s a taste of what you`ll be doing day-to-day: - Daily BAU checks and triage plus proactivemaintenance for: o Firewall/web filter errors and threats o Security emails - Validate contents o Cyberark dashboard - Application inbox o Mimecast errors … and threats o Web filter Unblock requests o MS Defender analysis - Assist service desk users with triage of any security issues - Support and maintenance of security tasks in AD/EntraID including o User group membership o Descriptions - Ensure all agent updates and patches for all security systems are More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Nomios UK&I Limited
play a pivotal role in our customer support processes, ensuring the seamless operation of UK-based ISP and Enterprise networks. Your responsibilities will include proactive monitoring, maintenance, and troubleshooting to deliver optimal performance and reliability. You will be integral to providing 24/7 coverage and support to … quo. A love for learning and obtaining certifications, coupled with an entrepreneurial mindset, will set you apart. We're looking for someone who is proactive, eager to grow, and ready to mentor others while contributing to a dynamic and supportive team. Responsibilities Key responsibilities of the role include: Network … testing, and troubleshooting for any detected or reported incidents Perform root cause analysis for recurring network issues and recommend improvements or solutions Change Management & Maintenance: Participate in scheduled maintenance windows, supporting planned network changes and upgrades Ensure all changes adhere to the change management process and do not More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
American Golf
retail stores within the assigned geographical area. Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment. Conduct proactivemaintenance on a scheduled basis to minimise long term issues Work with the IT Operations Manager to identify support trends and failures. Ensure More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
American Golf
retail stores within the assigned geographical area. Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment. Conduct proactivemaintenance on a scheduled basis to minimise long term issues Work with the IT Operations Manager to identify support trends and failures. Ensure More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
American Golf
retail stores within the assigned geographical area. Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment. Conduct proactivemaintenance on a scheduled basis to minimise long term issues Work with the IT Operations Manager to identify support trends and failures. Ensure More ❯
slough, south east england, united kingdom Hybrid / WFH Options
American Golf
retail stores within the assigned geographical area. Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment. Conduct proactivemaintenance on a scheduled basis to minimise long term issues Work with the IT Operations Manager to identify support trends and failures. Ensure More ❯
Hampshire, England, United Kingdom Hybrid / WFH Options
Hays
You will configure and specify business applications for deploying and commissioning container terminal equipment. Provide daily operational support for the Terminal Operating System, including proactivemaintenance and administration. Collaborate with various stakeholders to gather requirements, provide regular updates, training and support. Support the Operations team in identifying performance More ❯
Northern Ireland, United Kingdom Hybrid / WFH Options
Realtime Recruitment
automated deployments. Partner with the data management team and stakeholders to align platform capabilities with requirements. Establish controls and monitoring for system uptime and proactive operational maintenance. Plan and manage platform upgrades for stability and security. Monitor and optimize platform performance, reliability, and security. Conduct security assessments and implement More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Realtime Recruitment
automated deployments. Partner with the data management team and stakeholders to align platform capabilities with requirements. Establish controls and monitoring for system uptime and proactive operational maintenance. Plan and manage platform upgrades for stability and security. Monitor and optimize platform performance, reliability, and security. Conduct security assessments and implement More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Realtime Recruitment
automated deployments. Partner with the data management team and stakeholders to align platform capabilities with requirements. Establish controls and monitoring for system uptime and proactive operational maintenance. Plan and manage platform upgrades for stability and security. Monitor and optimize platform performance, reliability, and security. Conduct security assessments and implement More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Realtime Recruitment
automated deployments. Partner with the data management team and stakeholders to align platform capabilities with requirements. Establish controls and monitoring for system uptime and proactive operational maintenance. Plan and manage platform upgrades for stability and security. Monitor and optimize platform performance, reliability, and security. Conduct security assessments and implement More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Realtime Recruitment
automated deployments. Partner with the data management team and stakeholders to align platform capabilities with requirements. Establish controls and monitoring for system uptime and proactive operational maintenance. Plan and manage platform upgrades for stability and security. Monitor and optimize platform performance, reliability, and security. Conduct security assessments and implement More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Realtime Recruitment
automated deployments. Partner with the data management team and stakeholders to align platform capabilities with requirements. Establish controls and monitoring for system uptime and proactive operational maintenance. Plan and manage platform upgrades for stability and security. Monitor and optimize platform performance, reliability, and security. Conduct security assessments and implement More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Realtime Recruitment
automated deployments. Partner with the data management team and stakeholders to align platform capabilities with requirements. Establish controls and monitoring for system uptime and proactive operational maintenance. Plan and manage platform upgrades for stability and security. Monitor and optimize platform performance, reliability, and security. Conduct security assessments and implement More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Realtime Recruitment
automated deployments. Partner with the data management team and stakeholders to align platform capabilities with requirements. Establish controls and monitoring for system uptime and proactive operational maintenance. Plan and manage platform upgrades for stability and security. Monitor and optimize platform performance, reliability, and security. Conduct security assessments and implement More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Realtime Recruitment
automated deployments. Partner with the data management team and stakeholders to align platform capabilities with requirements. Establish controls and monitoring for system uptime and proactive operational maintenance. Plan and manage platform upgrades for stability and security. Monitor and optimize platform performance, reliability, and security. Conduct security assessments and implement More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Realtime Recruitment
automated deployments. Partner with the data management team and stakeholders to align platform capabilities with requirements. Establish controls and monitoring for system uptime and proactive operational maintenance. Plan and manage platform upgrades for stability and security. Monitor and optimize platform performance, reliability, and security. Conduct security assessments and implement More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Serco
confidently and effectively with robust, well-managed technology. You will act as a hands-on technical expert, providing 3rd line support, fault resolution, and proactive system maintenance across a wide range of services within the My Technology environment. From diagnosing and repairing complex issues to collaborating with service … operational and project-related issues Offer expert input to Technical Delivery Managers and Project Managers on product development Diagnose and repair faults, conduct routine maintenance, and implement system upgrades Act as the go-to expert on My Technology services, offering advice, guidance, and training Own and resolve incidents and … role: Personal Attributes: A customer-first mindset and strong problem-solving skills Ability to work independently and as part of a collaborative team A proactive and solutions-driven approach Experience mentoring or supporting team members Strong ownership of tasks and commitment to completing projects Skills & Experience: 2+ years' experience More ❯
greater manchester, north west england, United Kingdom Hybrid / WFH Options
Apply Recruitment
team. The key accountabilities for this application support role will include: Provide 3rd line application support, managing incidents and escalations through to resolution Provide proactive support & maintenance across the application landscape Support internal projects with technical design reviews and environment builds/deployment Ideally you will have as More ❯