Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactivemonitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactivemonitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactivemonitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactivemonitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactivemonitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL … switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + discretionary bonus 25 days holiday More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities * Manage and support servers (Hyper-V virtual and physical), ensuring proactivemonitoring, patching, and maintenance * Design, manage, and monitor Azure environments and resources * Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA * Administer SQL … switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring * Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience * IT certifications (Azure, MCP/MCSA/MCSE, CCNA) * SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering * Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning * PowerShell scripting for automation and infrastructure management * ITIL foundation knowledge Why this role? * Competitive salary + discretionary bonus * 25 days holiday More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum 25 days plus bank holidays
Warrington, Cheshire, England, United Kingdom Hybrid / WFH Options
Oliver James
Hybrid Working - Warrington. Are you a skilled Network Engineer with a passion for building and maintaining robust, secure, and high-performance networks? We're looking for a proactive, technically proficient individual to join our dynamic IT team and help drive our network infrastructure forward. Responsibilities: Configuring and Installing Network Devices: Deploy and maintain routers, switches, firewalls, VPNs, and wireless … access points. Network Maintenance and Upgrades: Perform system upgrades, apply patches, and ensure up-to-date and secure configurations. Monitoring Network Performance: Ensure network reliability, availability, and efficient resource utilization through proactivemonitoring and capacity planning. Troubleshooting and Support: Provide Level 2/3 technical support, resolving complex network issues in line with established change management policies. More ❯
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
esure Group
Stay up to date with emerging technologies and industry trends, sharing knowledge across company communities to embed SRE best practice. Drive continual improvement by automating manual processes and optimising monitoring systems to achieve full estate coverage. Lead initiatives to improve availability, performance, and scalability through proactivemonitoring, capacity planning, and ongoing maintenance. Collaborate with development squads to … embed monitoring, reliability, and scalability best practices within the development lifecycle. Represent the SRE team in stakeholder engagements, providing progress updates, managing expectations, and addressing concerns. Operate as a primary contact for pressing issues, employing technical skills to solve complex problems rapidly in coordination with other teams. Participate in out-of-hours on-call or standby duties when required. … Qualifications What we’d love you to bring: Deep experience of AWS (particularly EC2, EKS, Lambda, S3, IAM, etc) Monitoring/alerting tools (for example we use Grafana, Prometheus, Loki, CloudWatch and Dynatrace) SME on monitoring best practices for a variety of different platforms and technologies Docker and Kubernetes Git/Gitlab Jenkins/CI/CD/ More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactivemonitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactivemonitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AJ Bell
work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squad’s delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholders—including customer service, operations, and marketing—to prepare teams More ❯
South East London, London, United Kingdom Hybrid / WFH Options
AJ BELL BUSINESS SOLUTIONS LIMITED
upcoming work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squads delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholdersincluding customer service, operations, and marketingto prepare teams for the More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
working alongside fast-paced delivery teams, using top-tier tools like GitLab, Jira, Slack and SharePoint whilst collaborating with partners like AWS, UiPath and MongoDB. We're big on proactivemonitoring, robust solutions and keeping critical services running smoothly. You will also have access to amazing learning resources, from expert-led training to direct Slack support channels. Details. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
working alongside fast-paced delivery teams, using top-tier tools like GitLab, Jira, Slack and SharePoint whilst collaborating with partners like AWS, UiPath and MongoDB. We're big on proactivemonitoring, robust solutions and keeping critical services running smoothly. You will also have access to amazing learning resources, from expert-led training to direct Slack support channels. Details. More ❯
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
the business to ensure the reliability, availability and performance. You'll use Kubernetes to ensure successful deployments at scale, sharing your expertise with the team. Other responsibilities will encompass, proactivemonitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities … have experience of running 24x7 services in Azure (will also consider AWS or GCP experience) You have a deep understanding of cloud infrastructure and services including best practices around monitoring, scaling and security tools e.g. DataDog You have strong scripting skills with PowerShell (or Python) You have a good knowledge of basic networking, TCP/IP You have a More ❯
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
reliability, availability and performance of Azure cloud based platforms. You'll use Kubernetes to ensure successful deployments at scale, sharing your expertise with the team. Other responsibilities will encompass, proactivemonitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities … have experience of running 24x7 services in Azure (will also consider AWS or GCP experience) You have a deep understanding of cloud infrastructure and services including best practices around monitoring, scaling and security tools e.g. DataDog You have strong scripting skills with PowerShell (or Python) You have a good knowledge of basic networking, TCP/IP You have a More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactivemonitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service More ❯
macclesfield, north west england, united kingdom Hybrid / WFH Options
AstraZeneca
Train and coach process excellence capabilities and use of business process tooling Assist in the governance of requests for changes to a common AZ business process framework Assist in proactivemonitoring of business process to provide assurance that published business processes are maintained and improved in line with established standards Leverage, govern and optimize process excellence technologies Support … business ownership of the process excellence tooling Develop a migration path for applicable processes to be managed using the business process tooling Assist in the pro-active monitoring of the business process to provide assurance that the published business processes are maintained and improved in line with established standards Partner with business and programme teams to identify high-impact More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
AstraZeneca
Train and coach process excellence capabilities and use of business process tooling Assist in the governance of requests for changes to a common AZ business process framework Assist in proactivemonitoring of business process to provide assurance that published business processes are maintained and improved in line with established standards Leverage, govern and optimize process excellence technologies Support … business ownership of the process excellence tooling Develop a migration path for applicable processes to be managed using the business process tooling Assist in the pro-active monitoring of the business process to provide assurance that the published business processes are maintained and improved in line with established standards Partner with business and programme teams to identify high-impact More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cathcart Technology
developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills Good technical awareness across CPU, memory, and infrastructure basics Experience with monitoring tools (e.g. DataDog or similar) Great communication skills, comfortable dealing with clients and internal teams SaaS background would be ideal, but not essential Kubernetes knowledge is a bonus, but More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills Good technical awareness across CPU, memory, and infrastructure basics Experience with monitoring tools (e.g. DataDog or similar) Great communication skills, comfortable dealing with clients and internal teams SaaS background would be ideal, but not essential Kubernetes knowledge is a bonus, but More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Reed
are seeking an experienced Infrastructure focused candidate with Azure and On-Prem experience. This role is crucial for maintaining the operational integrity of our IT systems and requires a proactive approach to system maintenance, monitoring, and improvement. Day-to-day of the role: Support and maintain the infrastructure around the Azure-based Pension Administration system. Monitor server performance … ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDB database up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage networking components More ❯
Stoke Gifford, Gloucestershire, United Kingdom Hybrid / WFH Options
Synoptix
pipeline. Network Administrator Responsibilities: Maintain, support, and develop servers, and applications Implement procedures for reliable backup and restoration and security controls (e.g. anti-virus software) Develop and manage network monitoring and security processes Coordinate and implement upgrades in accordance with service commitments Proactively monitor resources to predict and prevent capacity issues Support system maintenance, security checks, and oversee backup … to prioritize workload under minimal supervision Undergraduate degree or equivalent working experience Desirable Skills: Experience with DevOps practices including: CI/CD pipeline design and automation Containerisation and orchestration Monitoring and observability tools Experience in the defence or advanced technology sector Familiarity with GPU based computer environments Familiarity with MLOps and associated tooling Familiarity with data pipelines Familiarity with More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Synoptix Limited
pipeline. Network Administrator Responsibilities: Maintain, support, and develop servers, and applications Implement procedures for reliable backup and restoration and security controls (e.g. anti-virus software) Develop and manage network monitoring and security processes Coordinate and implement upgrades in accordance with service commitments Proactively monitor resources to predict and prevent capacity issues Support system maintenance, security checks, and oversee backup … to prioritize workload under minimal supervision Undergraduate degree or equivalent working experience Desirable Skills: Experience with DevOps practices including: CI/CD pipeline design and automation Containerisation and orchestration Monitoring and observability tools Experience in the defence or advanced technology sector Familiarity with GPU based computer environments Familiarity with MLOps and associated tooling Familiarity with data pipelines Familiarity with More ❯
Bristol, Stoke Gifford, Gloucestershire, United Kingdom Hybrid / WFH Options
Synoptix
pipeline. Network Administrator Responsibilities: Maintain, support, and develop servers, and applications Implement procedures for reliable backup and restoration and security controls (e.g. anti-virus software) Develop and manage network monitoring and security processes Coordinate and implement upgrades in accordance with service commitments Proactively monitor resources to predict and prevent capacity issues Support system maintenance, security checks, and oversee backup … to prioritize workload under minimal supervision Undergraduate degree or equivalent working experience Desirable Skills: Experience with DevOps practices including: CI/CD pipeline design and automation Containerisation and orchestration Monitoring and observability tools Experience in the defence or advanced technology sector Familiarity with GPU based computer environments Familiarity with MLOps and associated tooling Familiarity with data pipelines Familiarity with More ❯