Director of Customer Delivery Professional Services UK - Hybrid Working (Guildford)
Guildford, Surrey, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Sycurio
At Sycurio, we're redefining secure, seamless payment experiences for contact centres around the world. As Director of Customer Delivery , you will be the driving force behind how we enable customers and partners to go live, stay supported, and thrive using our solutions. This role is pivotal in shaping and scaling our global delivery model as we transition to … platform. Key Responsibilities: Define and execute a world-class global customer delivery strategy that's scalable, efficient, and customer-obsessed. Lead and inspire the Customer Enablement, Telephony Integration, and Professional Services teams-empowering them to deliver excellence at every touchpoint. Act as a player-coach, directly managing strategic customer engagements while scaling best practices across the team. Own … background in telephony systems, enterprise software, or digital platforms. Strategic mindset paired with strong executional muscle-you can think big and deliver fast. Excellent leadership and communication skills. Extensive professional services and portfolio management experience, along with demonstrable customer facing project delivery experience An excellent work ethic with a passion for customer excellence and delivery. Ability to work More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: