1 to 25 of 68 Remote/Hybrid Root Cause Analysis Jobs in the UK excluding London

Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities: To respond to Clients requests … work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. To be polite, courteous and diligent when communicating with clients ...

fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes … Required 2–3+ years in a 2nd/3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator ...

quality standards. Supporting and optimising Oracle Identity Manager within operational environments. Conducting vulnerability assessments and penetration testing (VAPT) to identify and mitigate risks. Performing root cause analysis and trend analysis to drive service improvements. Developing and maintaining standard operating procedures (SOPs) and technical documentation. Mentoring team ...

pipelines, configuration management, and deployments to streamline processes. Security Practices: Uphold robust security measures including data encryption and access control. Troubleshoot Complex Issues: Own root cause analysis to ensure long-term stability of systems. Collaborate and Guide: Work closely with cross-functional teams and support third-party ...

respond to security alerts across customer environments Support the tuning and maintenance of SIEM detection rules alongside senior analysts Carry out proactive threat analysis and support threat-hunting activities Act as an escalation point for Tier 1 analysts, providing guidance and technical support Investigate complex security incidents and contribute … root-cause analysis Support continual improvement of SOC processes and response playbooks Assist with monthly SOC reporting and contribute insights into customer security posture Support client service reviews and communicate cyber risks in clear, business-friendly language Conduct security assessments, including vulnerability testing and risk analysis ...

responsible for transforming complex data sets into actionable intelligence that drives service improvements, informs strategic decisions and ensures optimal platform performance. Key Responsibilities Data Analysis & Reporting Query and extract data from multiple sources to analyse platform performance, user behaviour, and system health. Build and maintain performance dashboards and reports … contribute to monthly service reviews. Performance Monitoring & Improvement Establish and track performance baselines, SLOs, and identify bottlenecks or degradation patterns. Support incident investigation and root cause analysis through detailed analytics. Contribute to capacity planning and forecasting based on usage trends. Service Optimisation Assess the impact of changes ...

Milton Keynes office. Key Responsibilities Apply best practices for data design, ensuring scalable, high-quality and consistent architecture and modelling. Provide timely and accurate root-cause analysis and resolution within SLA timeframes. Work with the Core Data Lead to build a unified team work plan aligned with ...

compensation rules, plans, rate tables, calendars, positions/payees, and security (roles/partitions). Strong L2/L3 production support experience: incident triage, root-cause analysis (RCA), defect resolution, workarounds, and communication management. Data operations proficiency: EIM templates, data validations, reconciliation, pipeline/job scheduler monitoring … working with Sales Operations, Finance, HR, and cross-functional IT teams; creating status reports and runbooks. Analytical skills with SQL/Excel for data analysis, variance checks, payout reconciliations, and audit evidence preparation. Team leadership: mentoring L1/L2 analysts, workload prioritization, shift/on-call planning, and knowledge ...

collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model ...

configuration management * Contribute to DevOps pipelines, supporting CI/CD tooling, containerisation and deployment automation * Deliver second-line technical support and carry out root cause analysis for production incidents * Collaborate with development, security and operations teams to ensure systems are robust, secure and well-maintained * Participate ...

contractual term. The Story: Established in 1976, Bedfont is an award-winning medical technology company based in Harrietsham, Kent. Its breath analysis medical devices are exported globally thanks to its network of carefully selected distributors. The Challenge: Healthcare is evolving, and the market for breath analysis monitors … bare metal platforms. Lead and mentor participation in design, code, risk and cybersecurity reviews to uphold quality and compliance. Perform and direct structured debugging, root cause analysis and use of industry standard diagnostic tools. Support the Test Engineers in ensuring full bidirectional traceability across requirements, design, implementation ...

error budgets Improve system observability through monitoring, logging, and alerting Collaborate with engineering and product teams to support high-availability services Oversee incident management, root cause analysis, and continuous improvement Define and implement infrastructure best practices and automation What We're Looking For Proven experience ...

continues to scale. Key Responsibilities Designing, improving and automating monitoring and observability systems Defining and managing SLOs, SLIs and error budgets Supporting incident response, root cause analysis and post-mortems Working with engineering teams to design resilient, fault-tolerant systems Driving automation across infrastructure, deployments and operations ...

Factory, Synapse, Databricks, SQL MI) Work with stakeholders to understand data sources, structures, and requirements Ensure data quality, integrity, and availability across platforms Perform root cause analysis on data and system issues Implement monitoring and performance optimisation across data platforms Support and enhance data flow, collection ...

Optional but preferred) Experience managing diverse client environments or high-traffic SaaS platforms. Problem Solver: The ability to troubleshoot complex distributed systems and perform root-cause analysis on production incidents. AWS DevOps Engineer - Blackburn/Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency ...

internal tooling and microservices to support self-service platform use Improve monitoring, alerting, and observability using Prometheus and Grafana. Investigate production incidents, carry out root cause analysis, and make preventative improvements. Work with engineering, data, and analytics teams to ensure reliable data delivery. What we are looking ...

scale Azure infrastructure Drive Terraform best practice across environments Improve monitoring, alerting & system visibility Implement SRE principles (SLAs, SLOs, error budgets) Guide incident management & root cause analysis Elevate CI/CD and release strategies Embed a culture of automation, accountability and security You wont just respond ...

lifecycle refreshes. Strengthening security, disaster recovery and operational resilience through testing, monitoring and continuous improvement. Acting as a senior technical escalation point and leading root cause analysis for major incidents. Producing and maintaining high-quality technical documentation, standards and runbooks. Participating in a structured on-call rota ...

capacity planning, and hardware refreshes. Ensure high availability, resilience, and disaster recovery readiness. Automate infrastructure provisioning and standardise virtualisation builds. Troubleshoot complex incidents, perform root cause analysis, and implement preventive actions. Maintain compliance with security standards and regulatory requirements. Collaborate with cross-functional teams across storage, networking ...

Azure, Windows Server, Active Directory/Entra ID, Group Policy. Experience with virtualisation (VMware/Hyper-V), networking, firewalls, storage, and automation. Strong troubleshooting, root cause analysis, and proactive improvement skills. Cybersecurity knowledge, backup, and disaster recovery experience. Desirable: Linux, AWS/Google Cloud, VoIP, MSP tooling ...

policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. ...

maintain robust CI/CD pipelines Improve system reliability, observability, performance, and security Implement monitoring, logging, and alerting solutions Troubleshoot production incidents and perform root cause analysis Collaborate with development teams to improve application resilience and deployment processes Required Skills & Experience Experience in Site Reliability Engineering, DevOps ...

across our engineering landscape. Responsibilities • Maintain and deploy automation services, ensuring stability and reliability across environments. • Investigate and resolve failures in automated flows, performing root cause analysis and implementing corrective actions. • Extend proof-of-concept (POC) code into robust services and ensure ongoing sanity testing post-deployment ...

maintain code quality and consistency. Create and maintain technical documentation to support knowledge sharing and ongoing maintainability. Participate in incident response activities, assisting with root cause analysis and implementing fixes to improve system stability. Support testing activities across environments, including functional and investigative testing. Develop and maintain ...

Have expertise around the Data Platform capability Maintain the Data Platform for all Connells users, managing critical downtime and risk of disruption. To undertake root cause analysis and resolution of incidents. To undertake applicable out-of-hours support as required for operational running. Team Roles and Responsibilities ...