London, South East, England, United Kingdom Hybrid / WFH Options
Mason Frank
Job Title: Salesforce Business Analyst (Contract) Location: Hybrid (Remote with occasional on-site meetings, London) Contract Duration: 8 Months Industry: Retail Day Rate: 500 - 550 (Outside IR35) About the Role I am working with a leading retail brand currently embarking on a major digital transformation programme. As part of this initiative, they are implementing Sales Cloud , ServiceCloud , and Commerce Cloud . They are looking for an experienced Salesforce Business Analyst to join the team on an 8-month contract to act as the Lead BA across the Salesforce workstreams. This is a critical role bridging the gap between stakeholders, technical teams, and project management to ensure successful delivery of the platform. … Key Responsibilities Act as the Lead Business Analyst across Salesforce implementation projects Serve as the primary liaison between the Salesforce delivery teams and Project Manager Gather, analyse, and document business requirements across Sales Cloud, ServiceCloud, and Commerce Cloud Facilitate workshops with stakeholders to define business processes, user stories, and acceptance criteria Translate business More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Awin
Purpose of Position As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily ServiceCloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position … you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Responsibilities Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions Implement functionalities using point … and-click configurations (Flow Builder, Validation Rules, Lightning App Builder, etc.) Create technical designs with best practices in mind Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons Ensure long term success by creating and maintaining technical documentation Key Requirements 4+ years of proven hands-on experience working with SalesforceServiceCloud Experience of More ❯
london, south east england, united kingdom Hybrid / WFH Options
Savant Recruitment Experts
Salesforce Administrator - ServiceCloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in ServiceCloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (ServiceCloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Savant Recruitment Experts
Salesforce Administrator - ServiceCloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in ServiceCloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (ServiceCloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Savant Recruitment Experts
Salesforce Administrator - ServiceCloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in ServiceCloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (ServiceCloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Hays
Your new company The organisation is a leading charity that is committed to investing in their Salesforce platform as they implement new functionality to support their business strategy. They currently use ServiceCloud, Experience Cloud, Marketing Cloud and Data Cloud and are continually looking to enhance support and extend the technical solutions and capability … so there is an excellent opportunity for you to learn about more of the Salesforce product stack over time. Your new role You will be working in an established tech team that primarily supports, maintains and develops their implementation using SalesforceService Cloud. Offering plenty of variety in the role you will work closely with colleagues, third … providing support for applications and systems and being ready to support and resolve technical issues. What you'll need to succeed Significant technical and operational support experience as a Salesforce System Administrator working on an enterprise-scale Salesforce CRM platform. Strong track record of collaborative working within a team, clear communication, 1st and 2nd line support, problem-solving More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Akkodis
Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of ServiceCloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units … and complete operational requests to support day to day operations. * Triage and work bug support tickets. * Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. * Create clear documentation (such as HLDs and LLDs) to support change management. * Act as an SME for SalesforceServiceCloud Org. * Identify and highlight key … areas of improvement. * Estimate work effort required for proposed changes. The Requirements * Understanding of automation tools (such as Flow and Approval Processes). * A deep knowledge of SalesforceService Cloud. * Ability to build and maintain good Client relationships. * Strong decision making and judgement, influencing, and presentation skills. * Salesforce Admin Certified desirable If you are looking for an More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Overview Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be … make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are looking for people who are passionate about service transformation; experts in their field who bring out the best in others, and can drive change without compromising standards, integrity or culture. You will work with outstanding talent to … design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Designing and implementing customer service transformation strategies: Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Triad
Salesforce Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary: Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department responsible for consumer safety with systems to track unsafe products Powering systems that help the government … monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Salesforce Developer to contribute to the design, build, and maintenance of robust Salesforce solutions across a variety of impactful transformation projects. You'll work as part of cross-functional teams, bringing technical expertise in Salesforce development to deliver high-quality, scalable, and More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Triad
Salesforce Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary: Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department responsible for consumer safety with systems to track unsafe products Powering systems that help the government … monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Salesforce Developer to contribute to the design, build, and maintenance of robust Salesforce solutions across a variety of impactful transformation projects. You'll work as part of cross-functional teams, bringing technical expertise in Salesforce development to deliver high-quality, scalable, and More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
IBEX RECRUITMENT LTD
Salesforce Solution Architect Permanent | Hybrid Were recruiting on behalf of a large, forward-thinking organisation thats building out its Salesforce capability as part of a major digital transformation. This is an opportunity to join a high-profile technology function thats shaping the future of customer and digital engagement. As a Salesforce Solution Architect , youll take ownership of … end-to-end solution design across a suite of Salesforce products, ensuring that platforms are scalable, integrated, and aligned to business outcomes. Youll collaborate closely with Product Owners, Delivery Leads, and Engineering teams to translate business needs into practical, future-proof architecture. This is a hands-on, delivery-driven position where youll work across multiple Salesforce clouds and … integrations, including platforms such as MuleSoft, Smartcomm, and Genesys. What youll be doing Lead the design of Salesforce solutions across Sales, Service, and Experience Clouds. Define architecture patterns, data models, and integration frameworks. Partner with business and delivery teams to align solutions with strategic goals. Ensure Salesforce best practice and governance are applied throughout the lifecycle. Provide More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
Salesforce Developer (nCino) | 6 Months | £500 - £600 | Outside IR35 | Remote We’re seeking a Salesforce Developer for a 6-month contract with the likelihood of extension. This role is determined as Outside IR35 paying between £500 - £600 per day. The ideal candidate will have previous experience in the finance sectors and have an extensive background working with Sales … and Service Cloud. Key Requirements • Expert in Salesforce Sales Cloud and ServiceCloud architecture• Skilled in Apex , Visualforce , and Lightning component development• Hands-on experience with nCino preferably in conjunction with Salesforce platform• Strong background in Salesforce integration and customisation techniques• Finance sector experience is highly advantageous What you need to do now … If this Salesforce Developer role is a good fit for you and would like to know more then please apply with your most up to date CV. Salesforce Developer (nCino) | 6 Months | £500 - £600 | Outside IR35 | Remote More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
Salesforce Business Analyst ?? Hybrid | Cardiff ?? Up to £50,000 DOE + Bonus What You'll Do: As a Salesforce Business Analyst, you'll sit within the Product team and act as a key link between business stakeholders, developers, and product leads. You'll be responsible for translating complex needs into clear, deliverable requirements that shape scalable, client-focused … business needs, write user stories, and collaborate with developers through backlog grooming and implementation. This role offers a hands-on opportunity to influence the roadmap of a highly configurable, cloud-based solution. What You'll Bring: Strong experience as a Business Analyst within software development, ideally with a focus on Salesforce In-depth knowledge of Salesforce capabilities … especially Sales Cloud and ServiceCloud Confidence in gathering, analysing, and documenting functional requirements Familiarity with Agile frameworks like Scrum or Kanban Excellent communication and stakeholder management skills Ability to translate technical solutions for non-technical audiences Experience in source-to-contract or procurement tech is a real bonus Salesforce Admin or Business Analysis certifications are More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Eligo Recruitment Limited
Salesforce Business Analyst South Wales (Hybrid - 2 days in-office) Permanent About Us Join a forward-thinking and rapidly growing company based in the heart of South Wales.Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience.This small but growing companybelieve in a collaborative … culture where your skills and ideas can make a real impact. The Role We are seeking a proactive and detail-oriented Salesforce Business Analyst to jointhedynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team. You will be responsible for understanding business needs, translating them into technical requirements, and … ensuringthe Salesforce platform is optimised to support our strategic goals. This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week. Key Responsibilities: Gather and analyse business requirements from various stakeholders. Document business processes More ❯
Rogerstone, Gwent, United Kingdom Hybrid / WFH Options
Eligo Recruitment Ltd
Salesforce Business Analyst South Wales (Hybrid - 2 days in-office) Permanent About Us Join a forward-thinking and rapidly growing company based in the heart of South Wales. Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience. This small but growing company believe … in a collaborative culture where your skills and ideas can make a real impact. The Role We are seeking a proactive and detail-oriented Salesforce Business Analyst to join the dynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team. You will be responsible for understanding business needs, translating … them into technical requirements, and ensuring the Salesforce platform is optimised to support our strategic goals. This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week. Key Responsibilities: Gather and analyse business requirements More ❯