18 of 18 Remote Service Delivery Manager Jobs in the UK excluding London

IT Service Delivery Manager - Lewes, East Sussex/HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with … a prestigious Emergency Services organisation. Hybrid/Agile Approach - The successful IT Service Delivery Manager will operate in a hybrid fashion. You will be required to travel to various ADHOC site meetings across the Lewes/East Sussex region, travel to the Lewes office at least 1-2 days per month for workshops, and work from home … fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service More ❯

IT Service Delivery Manager - Lewes, East Sussex/HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with … a prestigious Emergency Services organisation. Hybrid/Agile Approach - The successful IT Service Delivery Manager will operate in a hybrid fashion. You will be required to travel to various ADHOC site meetings across the Lewes/East Sussex region, travel to the Lewes office at least 1-2 days per month for workshops, and work from home … fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service More ❯

Service Delivery Manager – 6 Month Contract – Hybrid – Midlands VIQU have partnered with an organisation based in the Midlands, who are seeing a Service Delivery Manager to ensure service continuity during a period of transition and change. The successful Service Delivery Manager will support ongoing process alignment, manage an IT team … as well as 3rd party vendors, and be responsible for service performance. Key responsibilities: Lead and manage a small IT service team. Act as the accountable lead for BAU IT service delivery, ensuring services remain stable, effective, and meet business needs. Participate in and lead service reviews, monitoring performance and ensuring incidents, problems, and requests … are managed in line with SLAs. Build strong relationships with key stakeholders, ensuring clear communication of service performance, risks, and improvement initiatives. Collaborate closely with third-party vendors to ensure contractual obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. More ❯

smarter, faster, and at scale. As we expand in the UK and in the US, and continue to develop our existing customer base, we are investing in strengthening our service delivery, implementation, and customer success capabilities. Our platform supports customers across warehouse management, production workflows, and garment decoration operations, helping them to streamline processes, improve efficiency, and unlock … supportive, agile, and customer-first team. We take pride in creating tangible value for our customers, learning and improving continuously, and celebrating our success together. About the Role The Service Delivery and Implementation Manager/Consultant is a pivotal role in ensuring customers gain maximum value from the Tracker platform. You will lead the implementation of our … Tracker SaaS solution for new clients, while also managing ongoing service delivery and improvement for existing ones. To succeed, you must be comfortable travelling to customer sites across the Midlands. You will therefore need your own transport and a clean, full UK driving licence. This is both a hands-on delivery and consultancy role. You will: Oversee More ❯

smarter, faster, and at scale. As we expand in the UK and in the US, and continue to develop our existing customer base, we are investing in strengthening our service delivery, implementation, and customer success capabilities. Our platform supports customers across warehouse management, production workflows, and garment decoration operations, helping them to streamline processes, improve efficiency, and unlock … supportive, agile, and customer-first team. We take pride in creating tangible value for our customers, learning and improving continuously, and celebrating our success together. About the Role The Service Delivery and Implementation Manager/Consultant is a pivotal role in ensuring customers gain maximum value from the Tracker platform. You will lead the implementation of our … Tracker SaaS solution for new clients, while also managing ongoing service delivery and improvement for existing ones. To succeed, you must be comfortable travelling to customer sites across the Midlands. You will therefore need your own transport and a clean, full UK driving licence. This is both a hands-on delivery and consultancy role. You will: Oversee More ❯

IT Service Delivery Manager Global Law Firm – London Hybrid Working – 3 days office/2 days from home Are you an IT Service Delivery Manager looking for a rewarding new role? Have you worked in a global law or professional services firm? In this exciting senior position at a top international law firm, you … will be responsible for IT leadership, business engagement, managing customer service and development of IT services. You will manage a globally dispersed team responsible for IT support and incident, problem and change management. About the role As IT Service Delivery Manager, you will be collaborating and working closely with the wider IT department and the business. … You will define strategy, implement processes and implement service improvement plans for the global service delivery function as well as setting SLAs/KPIs. You will be responsible for a globally dispersed team of Service Desk and Service Management Managers using a follow-the-sun model. About you You will have previous experience as a More ❯

Service Delivery Manager (Anaplan Managed Service) Role Opportunity We are seeking an experienced Service Delivery Manager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of … stakeholder management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through … renewal. Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution More ❯

Service Delivery Manager (Anaplan Managed Service) Role Opportunity We are seeking an experienced Service Delivery Manager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of … stakeholder management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through … renewal. Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution More ❯

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical link … between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. … Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build long-term relationships by understanding client goals, challenges, and success metrics. Confidently handle conversations up to C-level. Drive data-driven reporting : Monitor and report on SLA metrics, create service reports, and support licensing, capacity, and More ❯

Service Delivery Manager - Data Centre Services Location: London (Hybrid - 3 days per week on site)Salary: Up to £65,000 per annum We're working in partnership with a prominent Data Centre Owner and Operator to recruit a Client Delivery Executive. This is a vital role responsible for ensuring day-to-day service excellence and … established business at the heart of the UK's digital infrastructure sector. This is a brilliant opportunity for someone with a background in order management, client relationship management, and service delivery - all forming part of the business-as-usual responsibilities that keep customers happy and services running seamlessly. Responsibilities: Act as the primary point of contact for clients … ensuring consistent and professional service delivery Manage the full lifecycle of client orders, from initiation through to completion Maintain strong, trusted relationships with enterprise customers Collaborate with internal teams to ensure SLAs are met and exceeded Proactively identify ways to enhance service quality and client experience Experience required: Experience in a Service Delivery Manager More ❯

This Role: Service Delivery Manager Location: Beeston, Nottingham, NG9 1LA Salary Banding: £60,256 - £63,427 (Dependent upon experience) Full time post based on a 37.5hr week Are you a strategic leader with a passion for delivering high-quality maintenance services? Metworks, the in-house maintenance service of MTVH, is looking for a dynamic Service Delivery Manager to lead operations across a defined region. This is a pivotal role responsible for managing responsive repairs, voids, disrepair, and planned works, ensuring exceptional service delivery to our customers. Key Responsibilities: Lead and manage day-to-day operations across repairs and maintenance services. Drive performance and value for money through effective resource management. … CDM legislation and how to apply it constructively Excellent leadership, communication, and conflict resolution skills. Ability to analyse data, make informed decisions, and drive continuous improvement. Commitment to customer service and collaborative working. Interview Diary Date: 09 OCT 2025 Please note :- we do not currently offer visa sponsorship. Whats in it for you? Our benefits include:- 28 days annual More ❯

Service Delivery Manager Location: Chelmsford (with travel to Southend as required) Hybrid Working: Minimum 3 days per week in the centre Are you a dynamic leader who thrives on multitasking, accountability, and delivering results? Were seeking a Service Delivery Manager to lead a team of Functional Assessors and Site Coordinators in Chelmsford. Please note … key requirement of this role, based on business needs. Flexibility and willingness to support both sites are essential. What Youll Do Lead & Inspire: Provide visible leadership and direction, ensuring delivery of volume, quality, and customer service targets. Develop Talent: Coach, mentor, and support your team, fostering professional growth and high performance. Drive Performance: Implement action plans, monitor results … Best Practice: Share knowledge, encourage innovation, and support a culture of continuous improvement. Collaborate: Work closely with Clinical Support Leads and other stakeholders to resolve quality issues and enhance service delivery. Build Relationships: Create a positive, inclusive team environment, building trust and strong working relationships at all levels. Ensure Compliance: Uphold governance standards and ensure all processes meet regulatory More ❯

Role Summary The Service Delivery Manager (SDM) shall ensure the timely and correct deliveries of outsourced payroll and HR services and technology to Zalaris clients located in the UK and Ireland as per the agreed contract. Taking pride in contributing to high customer satisfaction for both the client and their employees. This role is ideal for someone … who has a working and in depth understanding of payroll either from a service provider or customer side. This position is located in either the Zalaris Hersham Office or Zalaris Derbyshire Office with options to work remotely. Your Responsibilities Managing Service Delivery and continuous improvements: Has a proactive and consultative role in solving payroll related issues in … customer service, driving continuous improvement of customer processes, and adding value to the customer. Monitor, analyze, report & follows up, on operational KPI’s around service excellence and customer satisfaction for own clients and takes immediate corrective actions whenever there is a risk of operational KPI’s or SLA’s not being met. Proactively drives offshoring and nearshoring transition More ❯

Role Summary The Service Delivery Manager (SDM) shall ensure the timely and correct deliveries of outsourced payroll and HR services and technology to Zalaris clients located in the UK and Ireland as per the agreed contract. Taking pride in contributing to high customer satisfaction for both the client and their employees. This role is ideal for someone … who has a working and in depth understanding of payroll either from a service provider or customer side. This position is located in either the Zalaris Hersham Office or Zalaris Derbyshire Office with options to work remotely. Your Responsibilities Managing Service Delivery and continuous improvements: Has a proactive and consultative role in solving payroll related issues in … customer service, driving continuous improvement of customer processes, and adding value to the customer. Monitor, analyze, report & follows up, on operational KPI’s around service excellence and customer satisfaction for own clients and takes immediate corrective actions whenever there is a risk of operational KPI’s or SLA’s not being met. Proactively drives offshoring and nearshoring transition More ❯

Role Summary The Service Delivery Manager (SDM) shall ensure the timely and correct deliveries of outsourced payroll and HR services and technology to Zalaris clients located in the UK and Ireland as per the agreed contract. Taking pride in contributing to high customer satisfaction for both the client and their employees. This role is ideal for someone … who has a working and in depth understanding of payroll either from a service provider or customer side. This position is located in either the Zalaris Hersham Office or Zalaris Derbyshire Office with options to work remotely. Your Responsibilities Managing Service Delivery and continuous improvements: Has a proactive and consultative role in solving payroll related issues in … customer service, driving continuous improvement of customer processes, and adding value to the customer. Monitor, analyze, report & follows up, on operational KPI’s around service excellence and customer satisfaction for own clients and takes immediate corrective actions whenever there is a risk of operational KPI’s or SLA’s not being met. Proactively drives offshoring and nearshoring transition More ❯

help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services to support … the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks … future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: the More ❯

Overview Daily rate: £500 - £575. Start date: ASAP. Duration: 3 months initially. Location: Midlands. Responsibilities Lead Surgical service delivery in accordance with agreed operational plans, meeting all key standards and KPIs. Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Re-design the service in order to … maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Ensure that the highest quality, effective and efficient health care services are operationally delivered within defined costs, time-scales and resources. Operate effective and appropriate planning processes and structures, including communication arrangements. Act upon patient feedback, complaints and claims in order to further improve services. More ❯

Job summary As a Service Design & Introduction Lead at UKHSA, your primary responsibility is to ensure that digital and technology services supporting the agency's critical public health mission are transitioned into live service safely, effectively, and in a way that supports operational readiness and long-term sustainability. You will play a vital role in supporting UKHSA's … the three positions will be expected to Matrix manage their peers' workloads. This involves impacting, prioritising and allocation of work. Line management responsibility will remain with G6 Head of Service Delivery. Main duties of the job Lead the transition of projects and services into operation, working with delivery and enterprise teams, ensuring transition processes follow defined governance and … suppliers, and tools are in place to support operational teams, enabling the smooth handover of new/changed services into the live environment Drive transition activities to meet agreed delivery timelines without compromising the quality or safety of live services that underpin UKHSA's public health operations Make evidence-based recommendations on service rollout approaches, early-life support More ❯