1 to 25 of 36 Remote/Hybrid Service Design Jobs in the UK excluding London

Service Design Manager/Service Architect - S/4HANA, RISE Location: Hybrid with 2 days per week onsite in Sheffield Contract Length: 6+ months (will be extended) Rate: £600-£650 a day (Inside IR35) - potential for flexibility Start Date: ASAP Are you an experienced Service Design Manager/Service Architect with proven experience working on large scale SAP migrations from On-Prem to Cloud using SAP S/4HANA and RISE with SAP/SAP Cloud ERP? If so, apply now for this new contract. You'll be required to work on-site ...

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input … activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will ...

Initial 3-Month Contract - Hybrid Working Location: Birmingham Hays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. This is an exciting opportunity to influence high-impact services and shape … residents interact with the council. About the Role As a Senior Service Designer, you will be responsible for designing end-to-end services within complex, multi-layered environments. You will work closely within multidisciplinary teams to deliver new and improved services based on user needs, organisational goals, and evidence ...

Details Role/Job Title: Service Transition Lead Work Location: Wokingham, UK Mode of Working: Hybrid (might move to 100% office) Hybrid Requirement: 3 days The Role Service Transition ensures smooth movement of services into the live business environment, bridging the gap between Design and Operations. This … maintaining policies, processes, and procedures that protect the operational environment. The candidate will work with versatile stakeholders and have hands-on experience in Service Transition. Your Responsibilities Support development, introduction, transition, and day-to-day operation of ITIL SIAM processes, engaging with business colleagues, suppliers, and stakeholders Assist ...

with clear plans, RAID, sprint cadence, and measurable reductions in failure demand Website redesign progressed through agreed gates with embedded content, accessibility (WCAG), and design governance AI pilots delivered from discovery to alpha/beta, with transparency statements, human-in-the-loop controls, and clear benefit/risk summaries … Strong stakeholder confidence across Services, suppliers, and partners Lightweight, reusable playbooks for service design, governance, and benefits tracking Key Responsibilities Orchestrate delivery across customer journeys, website, and AI pilots Manage scope, dependencies, risks, sprints, and quality gates Champion inclusive service design, assisted digital, accessibility, and user ...

vision and delivery for our B2B Connect productShape API-driven journeys used across the UKTurn strategy into sprint-ready deliveryWork with UX, UI, service design and engineering to ship great things What you’ll bring: Product Owner experience (pensions/wealth/FS ideal)Success launching digital productsStrong … pensions, wealth management or related financial services. Strong track record of successful product launches and working with complex stakeholders. Experience working with product, design and delivery teams (Agile desirable but not essential). Managing Offshore/3rd Party delivery partner. Ability to turn product strategy into clear, actionable plans ...

Role OverviewWe’re hiring a Product Design Lead to champion visual and interface design across Nest’s products and services. In this role, you’ll own the quality and consistency of our UX and UI, collaborating with brand, service design and product teams to turn ideas … into elegant, intuitive interfaces that put accessibility and usability first. You’ll translate insights into high-fidelity designs, streamline user journeys, enhance our design system, and work closely with developers to bring exceptional experiences to life, helping shape the future of pensions for our members, employers and partners. ...

across Motor, Home, Travel, and Pet insurance Partner closely with the Enterprise Architect to ensure change aligns to the target architecture and cross-product design principles Analyse and map current- and future-state processes, identifying dependencies and opportunities for simplification or standardisation Engage, influence, and manage senior stakeholders , resolving … high-quality BA outputs including BRDs, user stories, process maps, acceptance criteria, epics, and impact assessments Support solution shaping, option evaluation, and future-state design discussions Work effectively across both Agile and Waterfall frameworks Assist with testing, operational readiness, and the embedding of change into BAU Provide guidance ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research ...

researchers , supporting progression, performance, and wellbeing Setting standards, ways of working, and best practice across research teams Partnering with senior client stakeholders to influence service and policy decisions Translating complex research into clear, actionable insights that drive delivery Working closely with service designers, product managers, delivery leads … ability to balance quality, pace, and outcomes A genuine passion for inclusive, accessible, and evidence-led services Desirable: Experience working to the UK Government Service Standard and GDS practices Experience leading large-scale discovery and service transformation programmes Background in service design, experience design ...

Service Designer (SC Cleared)/Inside IR35/Fully remote/6 Month Contract We’re looking for an experienced SC-cleared Service Designer to support a major public-sector transformation programme. You’ll work across complex service ecosystems, shaping user-centred solutions that are clear, efficient … stage interview process with a start towards the end of February/early March Role Requirements: Active SC clearance (essential) Demonstrable experience as a Service Designer within government or regulated sectors Strong portfolio of service design work across discovery alpha beta Ability to simplify complexity and influence ...

Bristol Contract: Maternity cover (9-12 months) Start: ASAP Rate: £350 - £450 depending on experience The Role We're partnering with a well-established, design-led digital business to find an experienced Product Designer for a maternity cover contract. You'll join a mature product environment, working closely with … deliver high-quality, user-centred digital experiences. This role is ideal for a Product Designer who can hit the ground running, confidently own design workstreams, and thrive in a fast-paced, collaborative setting. What You'll Be Doing Owning end-to-end product design across discovery through ...

experience as a Content Designer, UX Writer, or similar role within government or public-sector digital services. Strong working knowledge of GDS standards, GOV.UK design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding … with evidence. Desirable Experience contributing to discovery, alpha, beta, and live phases. Familiarity with prototyping tools (e.g., Figma, Sketch, or similar). Understanding of service design principles. Experience working with technical teams on APIs, workflows, or back-end processes Reasonable Adjustments: Respect and equality are core values ...

capture edge cases, business rules, dependencies, and cross-system impacts. Ensure stories are sprint ready and understood by development teams. Process Mapping & Product Design Map current-state and future-state processes using BPMN, Visio, or Miro. Identify process simplification areas to complement automation design. Collaborate with UX/Service Design teams (if applicable) to ensure optimal user and customer experience. Work with developers to align solution design with functional intent. Delivery Support & Sprint Collaboration Participate in Agile ceremonies: backlog refinement, sprint planning, daily stand-ups, reviews, retros. Provide clarifications to developers and testers throughout the sprint. ...

analytics. You will collaborate with traders, analysts, data scientists, engineers, and product teams to understand business workflows, simplify complex data processes, and guide the design of scalable data solutions. You will represent ADW to users and leadership, ensuring products deliver clear value and align with bps broader digital strategy. … trading ecosystem. Support key technology decisions with a focus on reusability, enterprise scalability, and long-term sustainability. Use your understanding of Software Development, DevOps, service design, and security considerations to support product delivery. Agile & Transformational Leadership Drive planning, delivery, and continuous improvement within cross-functional engineering squads. Mentor ...

drive operational efficiencies and lead other Business Analysts? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Senior Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. ...

more information about our recruitment process click here Directorate/Department Overview The Customer Experience team creates user-focused experiences by combining product ownership, design thinking, and business insight. We're responsible for shaping the experience across all customer groups—members, employer providers, and distribution partners—through various channels.We … data guides our decisions and solution design.Product owners lead teams in our B2B and B2C domains, prioritising features and owning the product roadmap. Our service design team focus on end-to-end journeys and service interaction contributing to a cohesive experience. UX/UI designers turn insights ...

delivering AI powered products that streamline workflows and improve client outcomes. This is a hands on role that blends product ownership, business analysis, service design and Agile delivery.Rather than simply supporting existing systems, you will be involved in end to end product development by identifying opportunities, refining requirements ...

delivering AI powered products that streamline workflows and improve client outcomes. This is a hands on role that blends product ownership, business analysis, service design and Agile delivery.Rather than simply supporting existing systems, you will be involved in end to end product development by identifying opportunities, refining requirements ...

delivering AI powered products that streamline workflows and improve client outcomes. This is a hands on role that blends product ownership, business analysis, service design and Agile delivery.Rather than simply supporting existing systems, you will be involved in end to end product development by identifying opportunities, refining requirements ...

shape the roadmap What Were Looking For Experience in a hybrid role such as Product Analyst/Business Analyst/Product Owner/Service Designer Strong discovery and structured problem-solving skills Confident writing requirements for technical and non-technical audiences Comfortable working in agile delivery environments Experience working ...

Store) Select and govern integration patterns (RESTful APIs, webhooks, event-driven) based on business and non-functional requirements (NFRs) Establish governance and standards for service design, versioning and API lifecycle Your Responsibilities Systems Integration & Interoperability Architect integrations between ArcGIS and platforms such as SAP (ERP/EAM), Salesforce … Design and oversee bi-directional data flows (feature services, map/geoprocessing services, geo-event streams, ETL pipelines) with robust retry, idempotency, and error handling Implement identity federation (SAML/OAuth2/OpenID Connect, SCIM), role-based access control, and service security Utility Network (Preferred) Guide ArcGIS Utility ...

engine and integrates their products with multiple operators, so reliability, performance and scalability are critical.You’ll work closely with architecture and engineering teams to design new services, refactor existing components, and ensure smooth integration with MySQL and downstream systems. You’ll also contribute to technical decision making around service design, data modelling and system performance.This is not just a maintenance role. You’ll be actively shaping how the back end evolves, breaking down legacy components and helping build a cleaner, more modular system for the future. About the Company You’ll join a well established iGaming technology ...

write the playbook” for what modern local government can be in a digitally evolved borough. Our role blends enterprise technology leadership with human-centred design, giving you the space, authority and ambition to build a digitally safe, inclusive and future-ready environment for thousands of residents and staff alike. … refreshed digital strategy, a live transformation agenda and the freedom to innovate, this is a rare opportunity to shape the next era of public service delivery at Southwark Council. Why this role stands out: Create, don’t inherit: A genuine greenfield moment with insourcing new technologies, integrated platform development ...

vision, roadmap, and delivery for key workstreams Working closely with engineering, UX, data, and policy teams to build user-centred services Applying GDS standards , service design principles, and agile delivery best practice Managing product backlogs, prioritising features, and ensuring alignment with wider programme goals Engaging with stakeholders across ...