1 to 25 of 46 Remote/Hybrid Service Design Jobs in the UK excluding London

Lead Service Designer-SC Cleared-Secure Platforms Lead Service Designer, ideally with current SC Security or DV Security Clearance with experience of designing secure or air gaped platforms within government to work for our cure government. The Lead Service Designer will be tasked with providing management … service design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Lead Service Designer-SC Cleared-Secure Platforms- Essential Experience • Experience leading and line managing service designers, providing direction to build capability and excellence across functions. • Experience ...

client is a leading digital consultancy delivering high‐impact transformation programmes across the UK and is a Business Elite Awards Winner for Best Digital Service Designs in the UK . As a Senior User Researcher , you will join a practice built on human‐centred design, evidence‐based decision … making, and multidisciplinary Agile delivery. This role places you at the centre of user‐centred service design, working with teams to understand real user needs, shape meaningful digital services, and influence strategic design decisions for large and complex organisations. As a Senior User Researcher , you will apply ...

Service Assurance Analyst Service Assurance Lead, Service Design, Service Transition, Service Operations, SLA, Service Level Agreements, Digital Services, Service Acceptance Criteria, PRISM Governance, Continuous Service Improvement Plans (CSIP), ITIL Framework, Third-party Management Daily Rate: £400-£475 (via Umbrella) Contract Duration … months initial 3 days per week on-site in Warrington, 2 WFH We are seeking a Service Assurance Analyst to join our team on a contract basis. The role involves contributing to various stages of service design, transition, and operations, ensuring that service level agreements (SLAs ...

About Big Motive Designing services that work for everyone. Big Motive is a strategy and design consultancy that helps organisations navigate change, simplify complexity, and deliver accessible, user-centred digital products and services. We combine inclusive, human-centred research with AI-powered insight to design digital products, services … health, government, and social impact, from redesigning public services to launching digital tools and modernising legacy systems. The Internship We’re looking for a Design Intern to join our team. This role is ideal for a student or recent graduate in design who wants hands-on experience ...

Reporting Service Design Lead - Digital PMO/Reporting-as-a-Service Location: Hybrid - 2-3 days a week onsite in Warrington (travel/expenses will be covered) Permanent Salary: Depending on experience Our client is expanding its Digital PMO capability and is seeking a Reporting Service Design Lead to shape how reporting drives decision-making across major programmes. This role goes beyond producing reports, you'll define how reporting operates, how it supports governance, and how it becomes a core service within a modern Digital PMO. Working across project management, project controls ...

Service Designer - Central Government Location: Remote (Occasional travel to Telford) Clearance: BPSS Contract: 6-month rolling IR35: Inside IR35 Experience: Must have Central Government experience Overview We are seeking an experienced UCD Service Designer to support a major Central Government digital transformation programme. This role focuses exclusively … user-centred service design , not Service Management or ITIL. You will work within a multidisciplinary delivery team to design intuitive, accessible and user-focused services that meet GDS standards. The role is predominantly remote, with occasional travel required to Telford for workshops or key meetings. ...

Service Introduction Lead Location: Manchester or Leeds (Hybrid) About the Opportunity A major enterprise SaaS platform business is entering a significant period of growth and platform evolution across Europe. With multiple engineering squads delivering new capabilities, the organisation is investing heavily in how new products and services move from … development into stable, scalable live environments. As Service Introduction Lead , you will play a pivotal role at the intersection of product, engineering and operations , ensuring that every new platform capability is introduced into live environments in a controlled, resilient and supportable way. This is a high-visibility role working ...

Reporting Service Design Lead - Digital PMO/Reporting-as-a-Service Location: Hybrid - 2-3 days a week onsite in Warrington (travel/expenses will be covered) Permanent Salary: Depending on experience Our client is expanding its Digital PMO capability and is seeking a Reporting Service Design Lead to shape how reporting drives decision-making across major programmes click apply for full job details ...

Service Designer – Financial Crime & Payments Our growing client based in Manchester is looking for a talented Service Designer to join their team, focusing on Financial Crime and Payments. This role offers the chance to shape end-to-end customer and operational journeys, improve service effectiveness, and embed … Responsibilities Map current-state customer and operational journeys across financial crime and payments services, identifying pain points, failure areas, and opportunities for improvement. Design future-state journeys, service blueprints, and workflow models that reduce friction, enhance effectiveness, and embed financial-crime controls. Gather and analyse operational data, customer ...

Title:Service Designer Rate: £525 (Inside IR35) Duration: 6Months Location: Remote - One day onsite in Manchester per week Clearance: BPSS Stages: 1 Stage Must Have Government Experience Key Responsibilities Design and map end-to-end services , considering people, processes, policies, data, and technology Apply user-centred design … vulnerable users Work collaboratively with product managers, researchers, content designers, developers, policy teams, and stakeholders Visualise and communicate complex services using artefacts such as service blueprints, user journeys, ecosystem maps, and process flows Identify pain points, risks, and opportunities across the service lifecycle Support teams through Discovery, Alpha ...

Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep … understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging ...

Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep … understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging ...

Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep … understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging ...

Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep … understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging ...

SERVICE TRANSITION LEAD 12-MONTH CONTRACT NEWCASTLE - HYBRID WORKING £490.00/DAY/INSIDE Your new role A long-term contract opportunity for an experienced Service Transition Lead who will take responsibility for the Service Transition framework, creating operating models, risk management, developing required processes, and managing … acceptance criteria needed to ensure effective and efficient service setup and change. What you'll need to succeed Key areas of responsibility include;* Manage and improve the Service Transition framework, including documentation, RACI and processes* Work with Service Delivery teams to develop and mature Service Transition ...

between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help ...

month FTC, supporting a key central government client. This role will play a critical part in supporting the post go-live service design, testing, and transition of Security Architecture and Security Management & Assurance service lines. You will work closely with security, architecture, and delivery teams to ensure … services are robust, compliant, and fully operational. Key Responsibilities Support the development of detailed service design documentation , including processes, procedures, operating models, and performance measures Assist in defining and documenting: Security architecture principles, standards, and governance frameworks Access control models (e.g. IAM, SSO, RBAC) Ensure alignment with regulatory ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research ...

Service Designer Financial Crime & Payments Our growing client based in Manchester is looking for a talented Service Designer to join their team, focusing on Financial Crime and Payments. This role offers the chance to shape end-to-end customer and operational journeys, improve service effectiveness, and embed … Responsibilities Map current-state customer and operational journeys across financial crime and payments services, identifying pain points, failure areas, and opportunities for improvement. Design future-state journeys, service blueprints, and workflow models that reduce friction, enhance effectiveness, and embed financial-crime controls. Gather and analyse operational data, customer ...

Associate IT Service Delivery Manager Salary: £33,500 – £37,000 Location: Morley/Hybrid Contract: Full-time Reporting to: Senior Service Delivery Manager Travel: A full UK driving licence is essential as regular travel to Evri operational sites will be required. Are you an enthusiastic IT professional looking … take the next step in your Service Delivery career? Evri is looking for an Associate IT Service Delivery Manager to support our Service Delivery team and help ensure our IT services deliver consistent value across a fast-paced, rapidly evolving organisation. This is a great opportunity ...

Service Delivery Manager Salary: Up to £49,000 Location: Morley/Hybrid Contract: Full-time Reporting to: Senior Service Delivery Manager Travel: A full UK driving licence is required , as regular travel to Evri operational sites and supplier locations is essential. Are you an experienced Service Delivery … professional looking to take the next step in your career? Evri is seeking an IT Service Delivery Manager to play a key role in ensuring our IT services consistently deliver high performance, stability, and value to our business. You'll work at the heart of our operations, partnering with ...

Overview Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Solution Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this … listen and advise clearly demonstrating their deep experience and mature methods. Your role As a solution architect, you will be responsible for the design, description and managing the development of solutions to support our client's business strategies. Leading and/or supporting initiatives and introducing technical visions ...

ideally gained within a complex public sector or defence environment: Workforce and digital change, including change management, AI adoption, digital training, and communications. Organisational design, including operating model design, role design, and workforce analytics. Business analysis and service design, including requirements gathering, user research, process ...

transformation. They are seeking a Senior Product Manager to lead the redesign of key internal services, with a strong focus on automation , intelligent workflow design , and AI-enabled service capability.This is an excellent opportunity for a strategic, hands-on product leader who can drive complex service change … also lead communication and adoption efforts, ensuring new automation-driven services land successfully with operational teams. Key Responsibilities Lead the product roadmap for major service transformation initiatives. Drive user-centred design to simplify and improve end-to-end processes. Introduce and scale automation , smart workflows, and AI-assisted ...

with the wider team and with our customers. What you will do as a Senior Solutions Architect Act as the technical authority for solution design across large-scale or multi-project programmes. Define and evolve architectures that balance customer needs, enterprise principles, and secure-by-design standards. Contribute … divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical reviews, trade-off studies, and risk assessments for major design decisions. Mentor and coach Solutions Architects and Engineers, raising capability across the community. Represent Leonardo at senior customer forums, technical boards, and industry events. ...