1 to 25 of 50 Remote Service Design Jobs in the UK excluding London

Location: Farnborough, with flexibility to work from home dependent on business demands We're ready for you to unleash your potential! The Role: The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery … and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set as well as industry frameworks (ITIL, SecDevOps etc.) to design services that are user-centric. As the Service Architect you will be responsible for the … delivery of cost-effective service solutions that achieves customer's requirements, meets mission needs and which can be fully integrated with the customer's service eco-system What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal Producing More ❯

Service Designer (SC Cleared) 👔 Consultancy 📍 London, 💵 £45-55K 📦 Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (AWS … the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience … within: Service Design Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return they would be offering Free Certification Scheme (AWS, Azure, GCP) Uncapped Progressions (Just hit the criteria and you will continually climb the ranks More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible SC clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for More ❯

London or Manchester - hybrid working (2 days a week onsite, 3 days remote based) The Enterprise Service Architect will be a visible champion for Service Architecture and architectural governance. The Enterprise Service Architect will be the operational functional lead and provide day to day architectural oversight, control … team strategy and taking accountabilities for aspects of the Major Change and ODA team. Working collaboratively with wider Operational teams, supporting the shape and design of the E2E Operational teams and capabilities, aligning the integration of new services and products to a target operating model. Owning and delivering end … to end service architecture packages through robust planning and management (including RAID), ensuring that Service Design supports programmatic/project delivery dates. Influencing the project/program and key stakeholders to ensure that the product or solution delivered meets the strategic aims and needs of Operations. Acting More ❯

Job Title: Service Designer/User Researcher Location: London/Hybrid Type: Contract or Permanent Industry: Digital Consultancy/Innovation & Strategy Contract Length - 4 months About Us We are a forward-thinking digital consultancy partnering with leading organisations to shape future-ready strategies, experiences, and platforms. Our clients span … sectors from enterprise technology to banking. We combine user-centred design, business insight, and emerging tech to deliver impactful and sustainable solutions. Role Overview We are looking for a User Researcher/Service Designer to join our growing strategy and innovation team on a 4 month project. This … hybrid role is central to shaping human-centred, future-focused service experiences across enterprise and technology contexts. You’ll work on strategic engagements that require deep discovery, stakeholder co-creation, and service blueprinting — such as helping R&D teams of global enterprises reimagine their next-gen platforms. Key More ❯

improvement across its global operations. With a strong emphasis on adopting cutting edge technology and modern tools, the company is committed to enhancing its service offerings. Their cloud first strategy and exploration of AI driven solutions are central to their ongoing evolution. The company’s extensive portfolio of IT … could be a great fit for individuals with backgrounds in Process Improvement, Business Analysis, Operational Excellence, Project Management, or Continuous Improvement. A passion for service design and continuous improvement is essential, along with experience in Business Transformation. Exposure to technology driven solutions and experience in a corporate, consulting … and operational excellence across operations. ** Stakeholder Engagement: Build relationships and influence senior leaders, ensuring improvement initiatives align with organisational objectives. ** Continuous Improvement & Methodology Implementation: Design and lead continuous improvement (CI) initiatives, introducing best practices and frameworks (e.g., Lean, Six Sigma) to optimise efficiency. ** Process & Service Design: Drive More ❯

improvement across its global operations. With a strong emphasis on adopting cutting edge technology and modern tools, the company is committed to enhancing its service offerings. Their cloud first strategy and exploration of AI driven solutions are central to their ongoing evolution. The company's extensive portfolio of IT … could be a great fit for individuals with backgrounds in Process Improvement, Business Analysis, Operational Excellence, Project Management, or Continuous Improvement. A passion for service design and continuous improvement is essential, along with experience in Business Transformation. Exposure to technology driven solutions and experience in a corporate, consulting … and operational excellence across operations. ** Stakeholder Engagement: Build relationships and influence senior leaders, ensuring improvement initiatives align with organisational objectives. ** Continuous Improvement & Methodology Implementation: Design and lead continuous improvement (CI) initiatives, introducing best practices and frameworks (e.g., Lean, Six Sigma) to optimise efficiency. ** Process & Service Design: Drive More ❯

doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and service design advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators … in England, and our solutions are underpinned by cutting-edge technologies and our teams expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good … doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and service design advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators More ❯

re champions of user needs - from initial discovery through to delivery and optimisation. Whether it's conducting field research, facilitating stakeholder workshops, or defining service blueprints, we shape the user experience across every touchpoint. What you'll be doing As Head of UX, you'll lead the evolution of … outcomes through intelligent, inclusive, and purposeful design. You'll play a vital part in connecting user needs with organisational goals, ensuring every product or service we deliver is both useful and usable. As CTI's Head of UX, you will: Define and evolve our UX strategy, aligning it with … clients, providing strategic consultation, facilitating workshops, and influencing digital direction. Oversee UX activities from discovery to delivery, including user journeys, prototypes, testing, wireframes, and service maps. Advocate for UX across the business - championing user needs, driving education, and creating alignment between product, design, and tech. Stay ahead of More ❯

as at the front line of making the Home Office a modern and capable department at a time of unprecedented global change. Working in service transition, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services: are supported … by the required resources necessary to operate and manage the service deliver required levels of availability, reliability and performance adhere to relevant industry, government and Home Office standards are robust and affordable are comprehensive and forward looking Building on extensive experience in the area, you will apply control and … the bridge between projects/programmes and the operation/support of the ongoing services. You will contribute to the definition of standards for service transition and continual improvement. Through excellent stakeholder management skills, you will be expected to leverage people, processes, suppliers and tooling in both day-to More ❯

Manager, you will be working with senior delivery managers, ensuring the seamless delivery of projects within the public sector, adhering to the Government Digital Service (GDS) service manual. This role offers a unique opportunity to work in a dynamic team delivering high-impact solutions that meet the highest … the RAID log to track risks, assumptions, issues, and dependencies. Oversee the end-to-end delivery of projects in alignment with the Government Digital Service (GDS) Service Standard. Champion GDS-aligned practices across discovery, alpha, beta, and live phases. Apply Agile and Lean methodologies to optimise project delivery … years project/delivery manager experience within the IT sector. Successful track record working within a technology consultancy. Experience working with the Government Digital Service (GDS) service manual. Proven track record in delivering digital and cyber security services. Agile knowledge, with experience tailoring processes to meet required standards. More ❯

Manager, you will be working with senior delivery managers, ensuring the seamless delivery of projects within the public sector, adhering to the Government Digital Service (GDS) service manual. This role offers a unique opportunity to work in a dynamic team delivering high-impact solutions that meet the highest … the RAID log to track risks, assumptions, issues, and dependencies. Oversee the end-to-end delivery of projects in alignment with the Government Digital Service (GDS) Service Standard. Champion GDS-aligned practices across discovery, alpha, beta, and live phases. Apply Agile and Lean methodologies to optimise project delivery … years project/delivery manager experience within the IT sector. Successful track record working within a technology consultancy. Experience working with the Government Digital Service (GDS) service manual. Proven track record in delivering digital and cyber security services. Agile knowledge, with experience tailoring processes to meet required standards. More ❯

in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯

challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role The Lead Microsoft 365 Developer is responsible for leading both technically and at times … in Azure services and experienced in integrating data using Dataverse, APIs, and connectors; skilled in large-scale data migration and management. UI/UX Design: Ability to design intuitive, accessible, and engaging user interfaces, with sound understanding of UX/UI principles. Security & Compliance: Solid understanding of Power More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯