24 of 24 Remote Service Designer Jobs in the UK excluding London

Management, and Digital Democracy to name a few! About the role: We are looking to expand our established User-Centred Design (UCD) team with an experienced Senior/Lead Service Designer to help design and deliver complex, user-centred, and inclusive services that solve challenging public sector problems. As a Senior/Lead Service Designer, you … design community of practice, facilitating feedback sessions and using your expertise to mentor and coach colleagues. You'll also drive best practices internally, setting the strategic direction for our service design practice as we continue to strive for excellence. Role Responsibilities: Lead service design across private and public sector projects, ensuring user-centred solutions that align with both … and ensuring seamless integration of digital, physical, and human interactions. Collaborate with cross-functional teams, working with user researchers, interaction designers, and technical consultants to define requirements and bring service visions to life. Drive UCD practices at Informed, refining methods and tools to maintain leadership in digital transformation. Mentor and coach junior team members, fostering a culture of continuous More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯

Your new company Public sector organisation based in Glasgow. They provide a crucial service to end users and have a fantastic reputation as an employer of choice within the Glasgow market. Focussing on providing the best possible experience, they are looking to bring in an experienced Service Designer to their busy team. Your new role As a … Service Designer, you will focus on designing and improving services to enhance the experience of our end users. You will conduct user research to gather insights and understand user behaviors, needs, and motivations. By developing user personas, journey maps, and service blueprints, you will visualize and communicate the user experience effectively. Collaborating with stakeholders, you will define … service design strategies that align with business goals. You will prototype and test service concepts, iterating based on user feedback. Facilitating workshops and co-creation sessions with users and stakeholders will be a key part of your role, generating innovative ideas and solutions. Additionally, you will create detailed service design documentation, including wireframes, process flows, and interaction More ❯

Our Digital, Data, and Cloud teams are expanding, creating opportunities for driven professionals to join one of the fastest-growing consultancies globally. Job Description We are seeking an adaptable Service Designer for a permanent role, capable of working effectively within multidisciplinary, agile teams to deliver excellent results on GDS projects for our public sector clients. You will collaborate More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on Service Designer to help lead the charge. This role is at the heart of … future-state journey maps alongside stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part of an in-house transformation … team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation — assumption-based mapping isn’t enough; we want research-backed insight. More ❯

Version 1 Newcastle Upon Tyne, England, United Kingdom Senior Service Designer Version 1 Newcastle Upon Tyne, England, United Kingdom 3 days ago Be among the first 25 applicants Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. We have strategic … growth. Our Digital, Data, and Cloud teams are expanding, creating opportunities for driven professionals to join one of the fastest-growing consultancies globally. Job Description We seek an adaptable Service Designer to work effectively within multidisciplinary, agile teams on GDS projects for public sector clients. The role involves engaging with users and stakeholders to design products and services More ❯

As a Lead Service Designer, you will drive the design of complex, user-centered services across the department. You will help set the vision for service design, ensuring that iterative processes lead to successful outcomes. You will champion and facilitate collaboration across diverse multidisciplinary teams, fostering a culture of co-design and shared ownership of the design … pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role You will support design decisions, communicate strategies, and coach others. Your role involves improving inclusive, accessible, and sustainable design practices, aligning user needs with organizational goals. … experience · Essential: Proven ability to lead complex, user-centered design projects from initial concept to final implementation. Experience in designing government or public services. Strong knowledge of the GOV.UK service standard. Strong skills in mentoring and coaching teams in iterative design practices. Expertise in integrating data-driven insights into service design. Experience in creating accessible and inclusive services. More ❯

Our Digital, Data, and Cloud team is expanding, creating opportunities for driven professionals to join one of the fastest-growing consultancies globally. Job Description We are seeking an adaptable Service Designer for a permanent role. You will work effectively in multidisciplinary, agile teams to deliver excellent results on GDS projects for our public sector clients. Your responsibilities include More ❯

to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Senior Service Designer (12-Month FTC) LOCATION(S): Chester/Manchester SALARY: £76,194 - £89,640 HOURS: Full-Time DURATION: 12-Months Fixed-Term Contract WORKING PATTERN: Our work style … is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We’re looking for an experienced Service Designer to join our Credit Cards team based in Chester (we will also consider Manchester). This is a unique opportunity to define and enhance the journeys in which … the experience. We need someone who can work effectively with product owners, business analysts, behavioural scientists and fellow designers to take propositions from concept to reality. As a Lead Service Designer, your role will include: Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes and define scope. Collaborating closely within the multidisciplinary More ❯

Senior Service Designer **Senior Service Designer**TorchboxBristolSenior£45,374 - £72,293 per annum***Expires:** 12 Jan 25Total remuneration package: £45,374 - £72,293 per annum* All salaries listed on our roles are based on UK salary bands, however if you’d like more information on the bands for your country give us a shout. Senior Service Designer A bit about Torchbox We design and build digital products and services for international NGOs, governments and universities; we’re the digital marketing specialists for many of the biggest charities in the UK; and we created Wagtail CMS, used by Google, NASA, the NHS and thousands more. Our diverse team of over 120 people is mostly UK … building an amazing, progressive ownership and learning culture. If you are excited about this mission, it’s a great time to join. What we’re looking for The Senior Service Designer plays a key role in delivering high-quality digital products and services. You’ll help our clients understand their current offerings and how they can be improved. More ❯

Version 1 Belfast, Northern Ireland, United Kingdom Senior Service Designer Version 1 Belfast, Northern Ireland, United Kingdom 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to … a rapidly growing consultancy focusing on digital, data, and cloud services, offering exciting opportunities for skilled professionals to join our expanding teams. Job Description We are seeking a versatile Service Designer to join us permanently. The ideal candidate will work effectively within multidisciplinary, agile teams on GDS projects for our public sector clients. Your role involves collaborating with More ❯

Social network you want to login/join with: Senior Service Designer| 3 Months (Inside)| Hybrid (Glasgow/Edinburgh) Harvey Nash’s client is recruiting a Senior Service Designer on a 3 month contract. Main Responsibilities Support the development and execution of services, strategies, and policies to meet business requirements and user needs. Promote inclusive, collaborative … user-centered design practices and integrate them into service design and delivery. Recommend appropriate service design tools and methods. Collaborate with user researchers to understand and address user needs across various channels. Work with Interaction Design, Content Design, and Digital Accessibility teams to develop comprehensive patterns and service features. Advocate for users who require assisted digital and … accessibility technologies to access services. Facilitate co-design sessions with design teams, service users, and other stakeholders. Prototype and test proposed design solutions using a variety of tools, including non-digital methods. Identify and understand constraints, communicate them effectively, and work within them, challenging their validity when necessary while ensuring standards are met. Make design decisions and clearly explain More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing … team of service designers to create end-to-end solutions using the latest tech and thinking. DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital teams are building, maintaining and transforming those services, using the latest tech, tooling, and thinking. DWP services are in demand more than ever … improved, modern services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and feedback is key. You'll translating user need into actionable tasks, and communicate & collaborate with More ❯

DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing … team of service designers to create end-to-end solutions using the latest tech and thinking. DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital teams are building, maintaining and transforming those services, using the latest tech, tooling, and thinking. DWP services are in demand more than ever … improved, modern services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and feedback is key. You'll translating user need into actionable tasks, and communicate & collaborate with More ❯

families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Service Designer (12-Month FTC) LOCATION(S): Chester/Manchester SALARY: £59,850 - £66,500 HOURS: Full-Time DURATION: 12-Month Fixed-Term Contract WORKING PATTERN: Our work style … is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We’re looking for an experienced Service Designer to join our Credit Cards design team in Chester (will also consider Manchester). This is a unique opportunity to define and enhance the journeys in which we … the experience. We need someone who can work effectively with product owners, business analysts, behavioural scientists and fellow designers to take propositions from concept to reality. As a Lead Service Designer, your role will include: Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes and define scope. Collaborating closely within the multidisciplinary More ❯

possibility for extension Location: Hybrid Working (1 Day On-site in Cardiff, Rest Remote) My client, who operates in the Healthcare Digital Transformation sector, is seeking a skilled Lead Service Designer. This is a leadership role focused on designing and improving services within digital transformation, particularly in healthcare. It emphasizes user-centered design, stakeholder management, and Agile/Lean … methodologies. You'll work independently, mentoring others and collaborating with service managers and programme directors to develop impactful design concepts. Responsibilities: Lead design across complex services, including Vaccine and Pharmacy Services. Collaborate with teams to gather feedback and drive improvements. Organize and plan complex programs, adjusting strategies as necessary. Lead planning and implementation of service changes. Design and … vs. value for financial delivery. Lead Agile/Lean teams, manage priorities, and ensure MVP adherence. Apply digital knowledge and prototyping to improve outcomes. Continuously develop professionally, managing complex service designs and teams. Skills & Experience: Significant experience in a service designer role, with a strong understanding of user-centred design. Proven track record in delivering complex digital More ❯

Service Designer Fixed Term or Secondment Opportunity with the potential to last for up to 18 months Are you an experienced Service designer looking for a new opportunity? Do you have experience of leading influential design work, within a digital context? Are you passionate about Designing and delivering a wide range of service design activities … Who We Are As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of … to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities. The Role The Service Designer is responsible for the design of the end-to-end journey of a service. The successful candidate will have a key responsibility in shaping the service More ❯

Service Designer Fixed Term or Secondment Opportunity with the potential to last for up to 18 months Are you an experienced Service designer looking for a new opportunity? Do you have experience of leading influential design work, within a digital context? Are you passionate about Designing and delivering a wide range of service design activities … Who We Are As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of … to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities. The Role The Service Designer is responsible for the design of the end-to-end journey of a service. The successful candidate will have a key responsibility in shaping the service More ❯

Service Designer Fixed Term or Secondment Opportunity with the potential to last for up to 18 months Are you an experienced Service designer looking for a new opportunity? Do you have experience of leading influential design work, within a digital context? Are you passionate about Designing and delivering a wide range of service design activities … Who We Are As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of … to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities. The Role The Service Designer is responsible for the design of the end-to-end journey of a service. The successful candidate will have a key responsibility in shaping the service More ❯

Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance. DWP. Digital with Purpose. We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital. DWP is the UK's largest government department. We help people into work and make payments worth … of customer contact we have. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose Our Service Designers put user needs at the heart of everything they do. You will work closely with Product Managers, Architects, and other Service Designers to mature and adapt our … thriving Design community in DWP, dedicated to sharing expertise and continuous learning. You're a skilled practitioner and expert, and a leader. You will shape what we mean by service design in DWP, acting as a mentor and role model for the wider Service Design team. What skills, knowledge, and experience will you need? How will this be More ❯

Role Title: Service Designer Duration: 5 Months Location: Hybrid - 3 days on site Manchester Umbrella only £480 Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Key Responsibilities … Establish Service Mapping Foundations * Define and document the current portfolio of services offered across the organization. * Collaborate with stakeholders to validate and refine the service inventory. Define Service Display Criteria Develop and implement criteria for how services should be represented, including: Service Layers and Color Coding for visual clarity. Service Level Agreements (SLAs) and performance … on business impact and urgency. Ownership Models (In-house vs. Supply Chain/Third-party). Hosting Locations (Cloud, On-premises, Hybrid). Required Skills & Experience: Proven experience in service design, service architecture, or IT service management. Strong understanding of service mapping methodologies and frameworks (e.g., ITIL, TOGAF). Proficiency in visualization tools such as Microsoft More ❯