2 of 2 Service Desk Supervisor Jobs in the UK excluding London

management, reporting, CSAT, Customer Support and Leadership. Oversee daily Operations, training and guidance, liaison between end users, IT and Senior management, aligning with IT service delivery and Industry standards. Incident management. This is also a hands on role so 1 st and 2 nd line technical knowledge is essential. … including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5 th , 7 th, and 9 th full year of employment Pension scheme with tax-efficient salary sacrifice ...

Fletchers Solicitors Ltd in Manchester is seeking an IT Service Desk Manager to supervise L1/L2 teams across multiple sites and lead daily operations. You will drive incident resolution, build capabilities, and align service delivery with IT strategy. You will manage performance, report CSAT metrics ...