Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
Job title: ServiceSupportManager Location: Nottingham (Hybrid work available) Salary: £35,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Are you organised, detail-oriented, and … passionate about delivering excellent IT services? Join a dynamic Service Delivery team as a ServiceSupportManager and help them ensure their clients receive outstanding support every step of the way. This is a fantastic opportunity for someone looking to grow into a Service Delivery Management role, with hands-on experience … ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. About the Role As a ServiceSupportManager, you'll play a key role in supporting our Service Delivery Managers (SDMs) in the smooth and effective delivery of IT services. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
Service Desk Team Lead/Technical SupportManager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk Team Lead/Technical SupportManager with a passion for driving results and inspiring others where you'll mentor and … develop a team of technical experts, empowering them to deliver exceptional service to the company’s prestigious clients. If you thrive in a fast-paced environment, possess exceptional organisational and time-management skills, and have a proven track record of leading successful IT Helpdesk Teams, this is your chance to shine. Join an award-winning, entrepreneurial, independent IT firm … Reach the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Lead/Technical SupportManager with a company that design, deliver and manage solutions to meet their clients' strategic and IT needs across More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
The Camping and Caravanning Club Ltd
operations of the supportservices teams, ensuring the delivery of high-quality support to customers, internal staff, and clients. This role involves monitoring performance against service level agreements,coordinating with other departments, implementing best practices,and driving improvements in support processes and customer satisfaction. Daily duties and responsibilities will include: Manage, mentor, and … lead the supportservices supervisors, including service desk staff and technical support. Ensure that supportservices are delivered in line with service level agreements, ensuring timely response and resolution of incidents, requests, and issues. Oversee daily operations and the overall performance of the support team, monitoring key metrics such as response times … resolution rates, and customer satisfaction. Produce and analyse reports on service performance, identifying trends and areas that need attention. Proactively manage risks related to supportservices and take actions to mitigate any potential service disruptions. Collaborate with vendors to escalate and resolve issues that require external assistance. To support relevant projects across the business More ❯
Totnes, Devon, South West, United Kingdom Hybrid / WFH Options
Lifeworks
Operations Manager Finance & SupportServices Dartington, Totnes Working Hours: 37.5 hours per week, 52 weeks per year, ideally 08.30-16.30 Monday-Friday Salary: £40,657.50 - £45,922.50 per annum Are you a skilled operations professional with a background in finance? We have a brand-new opportunity at Lifeworks Charity, for an Operations Manager (Finance … goal of making sure the people we support achieve their best lives with us. You may not be involved in the day-to-day work with our service users, but the work you will do is vital to the success of our charity. What we're looking for: You'll be a motivated and experienced professional who … to contribute to a vital cause, we would love to hear from you. We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect: - A Real Living Wage - A starting entitlement of 33 days holiday - A fully funded DBS check and update serviceMore ❯