Dartford, Kent, United Kingdom Hybrid / WFH Options
Electrosonic, Inc
The Position The Director of Managed and Support Services will play a pivotal role in Electrosonic transformation to a service-led organisation. This is a strategic and operational leadership role, responsible for delivering exceptional service experiences, driving customer satisfaction, and developing scalable services that deliver long-term value to clients. You will lead and evolve our … support services, field service operations, and managed services portfolio while collaborating cross-functionally with sales, project delivery, IT, and product development. This role is also responsible for developing the technology stack and processes needed to scale service delivery, in close partnership with the IT team. This role reports to the Chief Executive Officer and leads a diverse team. … while maintaining a high level of execution and P&L success. What you will be doing Service Delivery & Customer Experience Ensure consistent, high-quality delivery of managed and support services across all regions. Own and improve service performance metrics such as SLA compliance, uptime, issue resolution time, and client satisfaction. Develop a service culture focused on reliability, responsiveness, and More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
RSK Group Limited
Technical Director - Dams and Reservoirs (Water Services) Location: Flexible Contract Type: Full Time Permanent The Vacancy Binnies , an RSK Group Company, is recruiting a Technical Director to join our Water Services Reservoir Team to help deliver our clients' dam safety programmes of work. Candidates should have demonstrable technical experience working on reservoirs at a … trusted technical advisor and advocate for clients. Coaching clients on obligations under relevant legislation with senior management. Communicating client interests internally and contributing to business strategy. Proactively offering additional services to meet client challenges. Maintaining regular customer contact to expand service offerings. Commercial Acumen Mentoring team members in managing budgets, delivery, scope changes, risks, and mitigation. Building cost estimates More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Our Infrastructure & Capital Projectsteam provides market leading commercial and financial advice to the Public and Private Sector. Operating across the Infrastructure, Energy and Public Services sectors - we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO … it mattersmost . Connect to your opportunity We are looking for talented Directors to join the Deloitte Infrastructure and Capital Projects team with demonstrable expertise delivering shared and business services strategies that have driven performance, profitability and delivered cost efficiencies. We are seeing increasing market demand for advisory services across Shared Services strategy, commercial arrangements and business … cases (Green Book). Your responsibilities include: Provide strategic guidance to senior GPS client executives and function leaders on establishing and optimising their Shared Services and/or BPO functions (incl. hybrid models). Engage and collaborate with clients to understand their business objectives, goals and develop a strategy and plan for setting up or transforming their business servicesMore ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Our Infrastructure & Capital Projectsteam provides market leading commercial and financial advice to the Public and Private Sector. Operating across the Infrastructure, Energy and Public Services sectors - we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO … it mattersmost . Connect to your opportunity We are looking for talented Directors to join the Deloitte Infrastructure and Capital Projects team with demonstrable expertise delivering shared and business services strategies that have driven performance, profitability and delivered cost efficiencies. We are seeing increasing market demand for advisory services across Shared Services strategy, commercial arrangements and business … cases (Green Book). Your responsibilities include: Provide strategic guidance to senior GPS client executives and function leaders on establishing and optimising their Shared Services and/or BPO functions (incl. hybrid models). Engage and collaborate with clients to understand their business objectives, goals and develop a strategy and plan for setting up or transforming their business servicesMore ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Our Infrastructure & Capital Projectsteam provides market leading commercial and financial advice to the Public and Private Sector. Operating across the Infrastructure, Energy and Public Services sectors - we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO … it mattersmost . Connect to your opportunity We are looking for talented Directors to join the Deloitte Infrastructure and Capital Projects team with demonstrable expertise delivering shared and business services strategies that have driven performance, profitability and delivered cost efficiencies. We are seeing increasing market demand for advisory services across Shared Services strategy, commercial arrangements and business … cases (Green Book). Your responsibilities include: Provide strategic guidance to senior GPS client executives and function leaders on establishing and optimising their Shared Services and/or BPO functions (incl. hybrid models). Engage and collaborate with clients to understand their business objectives, goals and develop a strategy and plan for setting up or transforming their business servicesMore ❯
future of leading organisations. At Deloitte, we believe that placing people at the heart of transformation is critical to helping organisations achieve their ambitions sustainably. Our Human Capital Financial Services practice is a global leader in workforce and organisational transformation, partnering with clients to accelerate agile ways of working, deliver truly seamless experiences, and build their transformation muscle to … navigate the future of work. We are passionate about supporting Financial Services clients with their largest, most complex, and challenging transformation programmes. Our team architects human-centred solutions that activate transformation and deliver business outcomes at pace, particularly critical in a sector grappling with evolving customer expectations, emerging technologies, and increasing regulatory pressures. What sets us apart: Deep industry … expertise: We understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage More ❯
future of leading organisations. At Deloitte, we believe that placing people at the heart of transformation is critical to helping organisations achieve their ambitions sustainably. Our Human Capital Financial Services practice is a global leader in workforce and organisational transformation, partnering with clients to accelerate agile ways of working, deliver truly seamless experiences, and build their transformation muscle to … navigate the future of work. We are passionate about supporting Financial Services clients with their largest, most complex, and challenging transformation programmes. Our team architects human-centred solutions that activate transformation and deliver business outcomes at pace, particularly critical in a sector grappling with evolving customer expectations, emerging technologies, and increasing regulatory pressures. What sets us apart: Deep industry … expertise: We understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
future of leading organisations. At Deloitte, we believe that placing people at the heart of transformation is critical to helping organisations achieve their ambitions sustainably. Our Human Capital Financial Services practice is a global leader in workforce and organisational transformation, partnering with clients to accelerate agile ways of working, deliver truly seamless experiences, and build their transformation muscle to … navigate the future of work. We are passionate about supporting Financial Services clients with their largest, most complex, and challenging transformation programmes. Our team architects human-centred solutions that activate transformation and deliver business outcomes at pace, particularly critical in a sector grappling with evolving customer expectations, emerging technologies, and increasing regulatory pressures. What sets us apart: Deep industry … expertise: We understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
future of leading organisations. At Deloitte, we believe that placing people at the heart of transformation is critical to helping organisations achieve their ambitions sustainably. Our Human Capital Financial Services practice is a global leader in workforce and organisational transformation, partnering with clients to accelerate agile ways of working, deliver truly seamless experiences, and build their transformation muscle to … navigate the future of work. We are passionate about supporting Financial Services clients with their largest, most complex, and challenging transformation programmes. Our team architects human-centred solutions that activate transformation and deliver business outcomes at pace, particularly critical in a sector grappling with evolving customer expectations, emerging technologies, and increasing regulatory pressures. What sets us apart: Deep industry … expertise: We understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage More ❯
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Digital Gurus
IT Service Delivery Director 📍 Location: Oxford/Hybrid (3 days on-site) 💲 Salary: Up to £95,000 + bonus + excellent benefits Join a global, tech-driven company who were established 20 years ago and have experienced continuous growth to over 1000 employees. Based in the UK, they have operations in 100+ countries, and are continuing to drive … innovation and grow. The Role: We are seeking a hands-on IT Service Delivery Director to lead a dynamic and growing team. In this role, you will oversee service desk operations, ensure exceptional end-user experiences, and drive improvements across the business. You’ll play a key part in both day-to-day management and long-term strategy More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Sycurio
At Sycurio, we're redefining secure, seamless payment experiences for contact centres around the world. As Director of Customer Delivery , you will be the driving force behind how we enable customers and partners to go live, stay supported, and thrive using our solutions. This role is pivotal in shaping and scaling our global delivery model as we transition … Key Responsibilities: Define and execute a world-class global customer delivery strategy that's scalable, efficient, and customer-obsessed. Lead and inspire the Customer Enablement, Telephony Integration, and Professional Services teams-empowering them to deliver excellence at every touchpoint. Act as a player-coach, directly managing strategic customer engagements while scaling best practices across the team. Own and evolve … in telephony systems, enterprise software, or digital platforms. Strategic mindset paired with strong executional muscle-you can think big and deliver fast. Excellent leadership and communication skills. Extensive professional services and portfolio management experience, along with demonstrable customer facing project delivery experience An excellent work ethic with a passion for customer excellence and delivery. Ability to work effectively under More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
McCarthy Recruitment
Job Title: Executive Director of Corporate Services Salary: Up to £130,000 per Annum + Excellent Benefits Role: Permanent | Hybrid Location: Leeds Are you ready to lead transformation at scale and shape the future of community health and wellbeing? We’re proud to be partnering with a pioneering, values-led Social Enterprise on the search for an … exceptional Executive Director of Corporate Services . This is a rare and exciting opportunity to join a bold, ambitious organisation that’s redefining integrated care across West Yorkshire and Greater Manchester. With over 1,400 dedicated colleagues delivering services from more than 30 locations, this organisation is on a mission to help people thrive—right where … re seeking a visionary leader to join their Executive Team to drive excellence and commercial success across all corporate functions. Your Mission As Executive Director of Corporate Services, you will: Lead and inspire high-performing teams across Finance, HR & OD, Digital & IT, Governance, Procurement, and Estates . Serve as Chief Accountant , ensuring financial rigour, compliance, and strategic More ❯
Head4Talent are working exclusively with Merthyr Tydfil Housing Association to recruit a Director of Corporate Services. In this exciting opportunity you will have full responsibility for Finance, IT, HR & Procurement for this leading Welsh Housing Association. Responsible to:Chief Executive Responsible for:Financial Controller HR Manager, Finance Business Analyst Department:Finance, HR, IT, Procurement,Business Continuity and Disaster … to the Association. To include: employee matters, payroll, pensions, benefits, reward & recognition, training & development, performance management and policies & procedures. 2.9Procurement Manage the appointment or purchase of goods, works and services and ensure compliance with the Procurement Policy. 2.10Business Continuity and Disaster Recovery To develop and ensure that there are adequate Disaster Recovery Procedures in place and that all staff … scenario is tested annually for the office, operational activities and IT to ensure that the policy and procedure is accurate and fit for purpose. 2.11Staff Management Manage the Corporate Services team, ensuring that they work effectively as individuals and as a team, and in accordance with agreed policies and procedures; provide support, guidance and direction as necessary; encourage staff More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Applicable Limited
our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. As a key member of Global Technology Solutions services leadership team, the Senior Director GTM for Global Professional Services will lead the transformation and growth of NTT DATA's Professional Services portfolio across all … regions. This role is central to driving strategic growth, with Professional Services expected to scale to $1 billion in revenue by 2028. Role Overview The successful candidate will define and enable a world-class portfolio of Professional Services, driving growth into high-value services and increase the successful pursuit of global opportunities and embedding hybrid delivery models … visionary yet pragmatic leader who can deliver measurable business outcomes while driving cross-functional alignment. Key Responsibilities Strategic Growth Leadership : Develop and execute a global strategy to transform Professional Services from a legacy, hardware-attached model into a high-impact, IP-driven services business, aligned with the next wave of digital transformation. Portfolio Innovation: Design and operationalize a More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
Nfp Consulting
Director of Corporate Services and Finance Salary: C£70,000 Full-time position Location: Bath with some homeworking Developing Health & Independence (DHI) is a charity dedicated to helping disadvantaged and vulnerable people transform their lives, achieve independence, and reduce dependency. We believe everyone should have the opportunity to reach their potential and contribute meaningfully to society. Our … candidate will oversee and manage the charity's central administrative functions and core infrastructure. This role involves day-to-day operational involvement, providing strategic advice, and delivering high-quality services across various areas including finance, procurement, HR, IT development, health and safety, premises, and office services. The role also entails close collaboration with our legal advisor. The ideal candidate More ❯