10 of 10 Remote Support Manager Jobs in the UK excluding London

IT Support Manager Location: Ipswich (office-based with hybrid option after 6 months) Salary: Circa £45,000 per annum (depending on experience) Are you a proactive, driven, and technically skilled IT leader looking to take the next step in your career? REED Technology are working with a client with an exciting opportunity for an experienced IT Support Manager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with both internal stakeholders and external … and a passion for continuous improvement, you'll help shape the IT landscape and contribute to the company's wider technology strategy. Key Responsibilities Lead and manage the IT support team, providing guidance, mentorship, and escalation support. Oversee day-to-day IT operations and ensure efficient resolution of technical issues. Plan, coordinate, and deliver internal IT projects to a More ❯

Product Support Manager We’re partnering with a fast-growing UK SaaS business on a pivotal Product Support Manager hire. You’ll lead day-to-day support operations, raise the bar on service quality, and turn customer feedback into product improvements, all while helping a scaling platform keep users happy and engaged. Role Overview: Location … Leeds City Centre/Hybrid (2+ days per week) Package: £35,000–£40,000 per annum & benefits Industry: Cyber Security/SAAS What You’ll Be Doing: Owning the support function day to day, workflows, staffing, priorities and standards. Setting and tracking performance metrics (think SLA, CSAT, first/average response times) and acting on the data. Handling escalations … issues, prioritise bugs, and feed insight back into the roadmap. Building and refining knowledge bases for customers and internal teams. Spotting trends, recurring problems and automation opportunities to scale support efficiently. Coordinating comms and response during incidents/outages; keeping stakeholders in the loop. Working closely with Customer Success and Sales to protect retention and satisfaction. Main Skills Needed More ❯

Application Support Manager - Investment Banking - London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical … service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an Application Support Manager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support team, ensure SLA compliance, and act as the … escalation point for major incidents, while contributing to the bank's wider technology strategy. In this role, you'll oversee day-to-day support operations, allocate resources to BAU and project needs, and manage stakeholder communications during high-impact events. You'll work closely with development, product, and project teams to ensure smooth transitions from delivery into production support More ❯

Office and Sales Support Manager Location: Pride Park, Derby (Hybrid - up to 3 days in office, 2 days remote) Salary: £25,000 - £30,000 dependant upon experience (with flexibility for the right candidate) About the Role Our client is a growing, profitable organisation based in Pride Park, Derby. They provide managed print solutions, document and content management, workflow … With ambitious growth plans, they are looking for a proactive and committed individual to join the team and grow with them long-term. The Role As Office and Sales Support Manager , you'll manage all aspects of back-office administration and provide essential support to the sales team and Director. This is a varied role with periods … of high activity and quieter times where you'll work independently and take initiative. Key Responsibilities: Ensure smooth running of back-office operations Provide administrative and sales support to the Director and sales team Manage invoices, debtor reports, and bank duties Maintain and update CRM and document management systems Handle email inboxes and forward relevant communications Manage sales commissions More ❯

unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. Your Mission Reporting directly to the Senior Manager, Support Services, you will be responsible for delivering excellent support to our customers both in terms of speed and quality. You are a dynamic leader who can … team to deliver high performance consistently. You are detail and data oriented and are constantly looking for ways to hit and exceed our performance targets. You've managed a Support/Success team before, working closely at the intersection of customer support or success, product and knowledge management to help our customers get the answers in a quick … against outstanding results for our key performance indicators including but not limited to resolution times and CSAT Transform the team to enable future strategies including providing client value-based support and expanding the scope of the team Enable the team's expansion in line with the company's global expansion strategy - help build and manage a multi-country support More ❯

Technical Support Manager - Construction/Consultancy Wales region £52,000 + Car Allowance £5,740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness Allowance Are you currently working in a technical construction role such as building surveying, contract management, project management, or asset management? Would you like to step away … professional, self-managed approach to your work. This is a role for someone who thrives on variety, autonomy, and making a visible impact. This position offers the chance to support and influence the entire public sector across Wales helping organisations deliver better outcomes for communities. It provides genuine variety, opportunities to grow and broaden your technical and professional skills … scale. The Role *Act as a technical advisor and liaison between public sector clients and contractors. *Ensure awarded construction projects run smoothly and meet compliance standards. *Provide dispute resolution support to keep projects on track. *Attend 2-3 meetings per week with clients and contractors (ApCos) across Wales. *Conduct regular site visits and troubleshoot technical or delivery issues. *Participate More ❯

Join our Net Zero Team as a Data Intelligence and Support Manager . Lead the transformation of data usage for our Net Zero and Asset Management goals, creating sustainable, energy-efficient homes. You will design data architecture, products, and software solutions, manage a skilled data team, and drive the transition to Microsoft Fabric. Responsibilities include developing models and … be a Disability Confident employer. Further information can be found at this link - https://togetherhousing-group.my.canva.site/Requirements Outline of Key Responsibilities for the Data Intelligence and Support Manager... Lead the design and implementation of data architecture for Assets and Net Zero using Microsoft Fabric Medallion and Kimball principles. Oversee advanced data analysis, including reconciliation processes and … dashboards to support strategy and investment. Utilize SQL, Python, API integration, Power BI, and advanced Excel for high-quality insights. Manage the migration from on-premise data warehousing to Microsoft Fabric, ensuring data integrity and effective change management. Ensure data quality and governance throughout the data lifecycle. Collaborate with senior managers to assess AI solutions that enhance performance and More ❯

Technical Support Manager - Construction/Consultancy Wales region £52,000 + Car Allowance £5,740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness Allowance Are you currently working in a technical construction role such as building surveying, contract management, project management, or asset management? Would you like to step away More ❯

within City Health Care Partnership. The successful candidate must have experience of leading SystmOne projects and configuration, along with a keen interest in business intelligence. Based at the Business Support Centre in Hull the role may also require you to travel across the East Riding with occasional visits to the Northwest. We are also able to offer hybrid working … for developing clinical systems. You must have excellent communication and engagement skills and be both effective and comfortable operating within a fast-paced and demanding environment. Key Responsibilities Project support the implementation of new SystmOne units Project support on SystmOne migration work Analyse and implement new functionality that crosses our clinical systems, both SystmOne and external integration systems … e.g. 111 Direct Booking Supervision responsibilities Support our Training Manager in successful delivery of any training requests At CHCP, we're passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine. Work with More ❯

join our clients dynamic and growing IT Infrastructure Services team — and help shape how thousands of users connect, collaborate, and perform every day. This is more than just a support role — it’s your chance to lead innovation, drive reliability, and elevate user experience across a global business. 💼 What You’ll Do As our EUC Team Leader, you’ll … complex technical escalations Collaborate with IT leadership to shape our EUC strategy 🌟 What You’ll Bring We’re looking for someone with: Proven experience in EUC leadership or senior support roles Strong technical knowledge of Microsoft 365, Intune, SCCM, Citrix & MDM A passion for mentoring, problem-solving, and continuous improvement Excellent communication and coordination skills A calm, methodical approach More ❯