9 of 9 Remote/Hybrid Support Manager Jobs in the UK excluding London

Global Site Support Manager Department: Tech - IT Employment Type: Permanent - Full Time Location: Oxford, UK Description We are excited to offer an exciting new opportunity for an experienced IT Site Support (Deskside Support) Manager to lead our global team of site/deskside support agents. This role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team ...

Support Manager Newbury, Berkshire (Hybrid Working) £48,000 - £52,000 + Bonus + Excellent Training & Development Are you an experienced IT professional looking to take the next step into a hands-on management role with a business that genuinely invests in its people? We're recruiting … Support Operations Manager to join a well-established and growing organisation based in Newbury. This is an excellent opportunity for someone with strong technical expertise and previous team leadership or supervisory experience who enjoys combining people management with technical project delivery. The Role As IT Support Operations ...

Technical Support Manager (SaaS) Glasgow, Hybrid (3 days a week in the office) £35,000 - £40,000 per annum Full Time, Permanent My client is a well-established SaaS business trusted by leading global brands. As they continue to scale, they are looking to recruit an experienced Technical … Support Manager to bring structure, performance focus and operational discipline to their technical support function. This is an exciting opportunity to take ownership of an established support team and play a key role in shaping how support is delivered to a growing customer base. ...

Product Support Manager – Digital Learning & Assessment Location: London - Hybrid (2 x PW) 32 days annual leave + Flexible Working + 28% pension + Bonus + much more £31,000–£34,000 per annum OverviewThis role is responsible for supporting, developing and delivering digital learning and assessment products within … digital platforms are reliable, user-focused and continuously improved while supporting a global user base.This role would suit someone with a background in Product Support, Product Operations, Digital Learning Platforms, SaaS Platform Support, Application Support or Technical Product Management who enjoys working with global stakeholders, analysing data ...

have the autonomy to influence continuous improvement, collaborate with cross-functional teams, and make a real impact on customer satisfaction. Customer Technical Support Manager Permanent Refresco Bridgwater Hybrid, 38 houts per week Whats in it for you? Annual bonus and regular pay reviews Hybrid working Early Friday finish … virtual GP access for you and your family Free eye-care vouchers and discounted glasses Employee referral scheme with bonuses for successful referrals GroceryAid support services offering financial, legal, wellbeing and practical guidance Cheers benefits platform providing discounts, free perks, and wellbeing tools Free onsite parking and discounted products ...

leading manufacturer of Semiconductor Tools is now looking for Product Support Manager to provide software support to both customers across the EMEAI and also Process and Service Engineers in the field. This role provides a vital link between Field based Engineers and the Software Engineering team, driving … complex challenges while fostering continuous improvement through effective training, knowledge sharing, and valuable customer feedback. You will provide advanced software expertise and rapid escalation support to Customer Service Engineers in the field, ensuring timely resolution of complex technical issues, maximising customer uptime and feeding systemic improvement back into Product ...

Missile Systems, MBDA is a multi-national group, employing 18,000 employees across Europe. An exciting opportunity has arisen for an experienced Integrated Logistics Support (ILS) Manager to join our Customer Support & Services (CSS) team. The successful candidate will be responsible for leading and delivering ILS activities … Export customers across two of our in-service Missile Systems. The ILS Managers role is to influence the system design and to design a support solution in order to ensure our ability to provide effective through-life support to our products upon entry to service. Salary ...

role? The role is part of the BRUSH Group IT Operations function with purpose of the role to lead BRUSH’s IT End User Support Team, managing and coordinating the IT service desk and 1st/2nd line user support across all BRUSH.The position leads a team … BRUSH delivers excellent end user IT services across all sites, specifically in areas such as IT Service Desk, end user 1st and 2nd line support (to triage, respond and resolve end user issues) and also support major incident management, service monitoring, change management, problem management. Key Responsibilities ...

Support Team Lead/Manager This is a new permanent role. UK home-based but with regular trips to the South Coast (Devon/Dorset, Hants) for management meetings. This is a team lead/management role that needs experience in leading/managing teams currently or recently. … issues around a SaaS software platform. The Role Incident management, problem resolution and triage for a SaaS software platform Leading and managing a small support team Working across IT (QA, Product, Software Development) to ensure great customer service Mentoring the team and driving Best Practice What We're Looking ...