1 of 1 Remote/Hybrid N-able Jobs in Wadhurst

attendance at client sites or Owlis group meetings as required. Core systems: Microsoft Dynamics 365 for case, project, service and customer records; N-able for monitoring and endpoint management; operational reporting and management information used by CenCom and Owlis. Other systems: Microsoft 365, SharePoint, Teams, documentation systems, supplier … challenge estimates and priorities without performing the engineering. Experience of administering or configuring PSA and RMM tooling, preferably Microsoft Dynamics 365 and N-able or equivalents. Understanding of ITIL-aligned service management practices, applied proportionately to a small business. Calm and credible communication with clients during escalations ...