Service Delivery Manager
- Hiring Organisation
- Neoci Ltd
- Location
- Wakefield, West Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 per annum
recruiting a Service Delivery Manager to act as the primary point of contact for a large, dedicated public sector customer. This role goes beyond traditional operational service management. We’re looking for a dynamic, strategic professional who can take a consultative approach, guiding the customer through Continual Service … providing strategic guidance on service performance and improvement initiatives Lead Continual Service Improvement planning and execution, moving the relationship from reactive to proactive value delivery Plan, chair, and document structured Service Review Meetings with senior stakeholders Produce and present insightful Service Management Reports that focus not just on performance ...