1 of 1 Management Information System Jobs in Wakefield

Customer Operations Manager - B2B

Hiring Organisation
Marmion
Location
Wakefield, England, United Kingdom
Sales Support department, working closely with the Senior Leadership team to identify and implement process improvements, service enhancements, and cost efficiencies. Leadership & People Management: Manage 2 Team Leaders and indirectly manage 13 Sales Support Executives. Lead recruitment, coaching and development to drive performance, customer satisfaction and operational excellence. … champion for any technology upgrades/transformations. Data Quality: Consistently maintain a high standard of data accuracy across the team, ensuring all information and activity is efficiently recorded within the appropriate systems to improve service delivery and support business growth. Cross-Departmental Collaboration: Work collaboratively with Sales, Operations ...