IT 2nd Line Technical Analyst
- Hiring Organisation
- Xerox
- Location
- Wakefield, England, United Kingdom
internal teams to drive incident and problem resolution. Maintain and support customer infrastructure, including patching and monitoring. Ensure systems follow security and ITIL service management processes. Contribute to knowledge base and configuration documentation. About You 2+ years’ experience in a customer-facing IT support role. Strong troubleshooting skills ...