1 of 1 Remote/Hybrid Service Management Jobs in Wakefield

Coordinate the post-sale client handover into implementation and operational delivery. Ensure requirements, responsibilities, timelines and dependencies are clearly understood. Work with Operations, Project Management, Product and Technical teams to confirm readiness. Ensure client teams understand how to operate, support and maximise the technology. Coordinate appropriate client training, documentation … feedback. Track actions through to completion and confirm outcomes with the client. Identify recurring operational issues and drive cross-functional resolution. Performance and Outcome Management Monitor agreed measures such as throughput, availability, utilisation, transaction performance, service speed and operational adoption. Work with the client to understand whether Boxbar ...