2 of 2 Remote Client Onboarding Jobs in Wales

3rd line support for complex issues including root cause analysis, bug fixes, and performance tuning Triage and escalate issues where needed Document integration processes and support activity Support onboarding of new clients and roll-out of new features Participate in a support rota covering UK and CST time zones What you will need: Strong experience with SQL and More ❯

value? This opportunity is perfect for someone who understands that onboarding isn’t just a box-ticking exercise, it’s the critical first step in building lasting client relationships and operational success. You’ll work at the heart of service transition, helping organisations integrate, scale, and move forward with confidence. Whether you're actively looking or simply … to internal infrastructure Acting as a trusted advisor throughout onboarding, ensuring clear communication and strong collaboration Setting up robust security and access protocols that align with both client expectations and internal standards Overseeing offboarding when necessary, ensuring secure data transfers, compliance, and a positive final impression Managing service transitions for new suppliers or services, ensuring readiness and … service operations, SLAs, and commercial constraints Full UK driving licence What success looks like Onboarding projects delivered on time, to a high standard, and with consistently positive client feedback Zero financial losses on your projects, delivered within allocated budgets and resources Clear, actionable documentation captured for 100% of your projects, enabling seamless transitions into long-term support More ❯