3 of 3 Remote/Hybrid Customer Engagement Jobs in Wales

Build the reasons customers choose to stay with Veygo. You’ll own one of Veygo’s highest-impact customer portfolios, leading the experiences that keep customers protected, engaged and coming back. From renewals and retention to recovery journeys and reducing voluntary and involuntary churn, you’ll build products that … strengthen customer loyalty, increase customer lifetime value and drive sustainable business growth. Every improvement you make will help more customers choose to stay with Veygo, creating lasting value for both our customers and the business. Why this role matters As Principal Product Manager, you’ll have the autonomy ...

engineering standards and secure coding practices;- Work with the Software Engineering Manager to establish naming conventions, metadata standards, and data residency/sovereignty protocols.Stakeholder Engagement & Continuous Improvement - Constructively challenge stakeholders and teams where necessary on scope and delivery to ensure deliverables remain on track;- Support continuous improvement efforts through … Work with housing and frontline teams to ensure system implementations improve service quality and accessibility for customers;- Identify opportunities to leverage technology to enhance customer engagement, service delivery, and operational efficiencies. What you'll need to succeed Knowledge/Qualifications - Expert-level SQL and Python (ideally PySpark). ...

Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are ...